Improved productivity, scalability and reduced TCO for a large Global Custodian

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A large global custodian was exploring various avenues to enhance end-customer and regulator comfort by identifying a partner who can scale up to maximize the benefits of outsourcing and also ensure standardization, transformation without incurring large financial outlays. Download our Banking and Finance Services Industry case-study to learn how HCL’s unique partnership model brought scalability, standardization and transformation for a global custodian and delivered the client’s need for operational control and branding with minimal financial implications.

Technologie

Business Problem
 A leading financial services provider offering a flexible suite of services that spans investment management, research
and trading, and investment servicing.
• Operational
control and
branding for the
end customers
Operational
Control
Scalable
Partner
• Partner for
growth and
standardize
processes
• Minimal
financial
involvement
Reduced TCO
Client’s Objectives
2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

Business Solution
• A true open-book partnership and complete transparency
• Support client's need for branding and control over operations
• IP protection and management commitment without sacrificing transformation potential
• Provides controls over the processes to the client, without having to worry about setup and staffing
• A scalable model for growth with service delivery and productivity improvements ownership with HCL
3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

Improved productivity, scalability and reduced TCO for a large Global Custodian

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Improved productivity, scalability and reduced TCO for a large Global Custodian

2. Business Problem  A leading financial services provider offering a flexible suite of services that spans investment management, research and trading, and investment servicing. • Operational control and branding for the end customers Operational Control Scalable Partner • Partner for growth and standardize processes • Minimal financial involvement Reduced TCO Client’s Objectives 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

3. Business Solution • A true open-book partnership and complete transparency • Support client's need for branding and control over operations • IP protection and management commitment without sacrificing transformation potential • Provides controls over the processes to the client, without having to worry about setup and staffing • A scalable model for growth with service delivery and productivity improvements ownership with HCL 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

4. Key Benefits • Transforming & streamlining operations - improved productivity resulting in cost reduction • Complete control over the process with zero set-up & staffing involvement • Branding and control over operations • Advantage of a captive but strength of a 90,000 strong organization • Ability to attract and recruit talent with the HCL brand CLICK TO DOWNLOAD CASE STUDY 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com

Improved productivity, scalability and reduced TCO for a large Global Custodian

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