In today’s consumer-driven marketplace, the quality of a company’s supply chain is directly linked to the company’s brand and image. If organizations are unable to react quickly to product recalls, they risk breaching regulations, hefty fines and impact to their reputation. Poor visibility of the supply chain will quickly hamper an organization’s attempts to identify and resolve product issues, which calls for a solution that enables visibility through end to end process or Supply Chain traceability. A best practice solution based on the SAP Product Lifecycle Management (SAP PLM) application, the SAP Global Batch Traceability application and HCL’s Global Packaging and Labeling (iGPL) framework can help to address these business gaps. Integration between SAP ERP and SAP Global Batch Traceability provides consolidated records for end-to-end batch traceability. This white paper will help you discover how combining upstream product lifecycle management with downstream track-and-trace capabilities will enable organizations to protect their customers, brand and profitability.

1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com
White Paper
Integrated Product Lifecycle
Management & Batch Tractability
Deliver Higher Profitability

2. 2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
Business Scenario for Consumer Goods companies
 Brand reputation. Customer confidence. Regulatory compliance. All are at risk if consumer packaged goods and life
sciences organizations are unable to react quickly to product recalls.
 Today’s consumer-driven marketplace and social media mean bad news travels fast. To protect themselves,
organizations must be able to identify the source of any product issues and take appropriate action when their
products come into question. And do it quickly.
 This need for supply chain traceability and transparency is increasingly embodied in supply chain agreements
 If organizations are unable to meet this requirement, they risk not only breaching the conditions of retailer
agreements, but also Food and Drug Administration (FDA) regulations. Hefty fines, criminal sentences for key
executives and even the failure of the entire company could follow
 Even if regulations aren’t breached, a poor response to a product issue can quickly result in negative media attention,
lower sales and a decline in shareholder value
Consumer Goods Companies face number of Product defects related risks everyday

3. 3 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
How to mitigate these risks?
1. Do away with Disconnected Systems & Disparate Data
• Poor visibility of the supply chain will quickly hamper an organization’s attempts to identify and resolve product issues.
• To respond rapidly to such incidents, organizations must have technologies and processes in place that provide complete
transparency of the supply chain and product lifecycle.
• Disconnected systems and inefficient procedures for managing regulatory, nutrition, quality and safety data will make it
significantly more time-consuming and complicated to respond to product issues
• Poor visibility can prevent organizations from establishing a global framework for innovation and obstruct the business’s
ability to rationalize raw materials, manage suppliers and change business processes to meet evolving needs
2. Enable End-to-End Process Visibility
To deal effectively with a product recall, organizations need to be accountable, proactive and agile. They need to be able to:
• Identify the root cause
• Perform rapid analysis
• Provide detailed reports
• Manage product withdrawals and recalls
• Make appropriate product, supplier or process changes

4. 4 Copyright © 2014 HCL Technologies Limited | www.hcltech.com
The Solution
CLICK TO DOWNLOAD WHITE PAPER
The desired Outcomes can be achieved by:
1. Developing Best Practice Framework
2. Tight Integration between SAP ERP & SAP global batch traceability
3. Simplify compliance, Maximizing Profitability
4. Combining upstream product lifecycle management with downstream track-and-trace capabilities
• What risks are present for Consumer Goods Companies in case of Product issues?
• How end-to-end process visibility enables risk mitigation ?
• What are HCL AXON’s offerings to manage these risks ?
• How Integration between SAP ERP and SAP Global Batch Traceability provides consolidated records for end-to-end batch traceability?