Working alone can get you in trouble

il y a 12 ans 962 Vues

Stefanini Tech Team - Help Desk to Service Desk

il y a 12 ans 8464 Vues

Driving customer satisfaction v2

il y a 12 ans 2287 Vues

Waking up from a service sourcing nightmare

il y a 13 ans 642 Vues

Becoming a service industry rockstar

il y a 13 ans 484 Vues

Making case for a virtual support center

il y a 13 ans 402 Vues

Social media and your organization

il y a 13 ans 510 Vues

Social Networking One Year later

il y a 13 ans 409 Vues

The value of SAAS for ITSM

il y a 13 ans 817 Vues

Kcs overview for detroit 2010

il y a 13 ans 995 Vues

Thin Client Computing In The Steady State

il y a 14 ans 881 Vues

Strategic Desktop Virtualization

il y a 14 ans 616 Vues

Sept2009 HDI Motown Exec Panel

il y a 14 ans 429 Vues

Help Desk Manager’s Crash Course

il y a 14 ans 1384 Vues

March 2009 - Reducing Incidents: 3-2-1-0 Approach

il y a 15 ans 1601 Vues

October 2008 - Synergizing The Generations Discussion

il y a 15 ans 745 Vues