Analysts Surf the Tsunami of Healthcare Data
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Good surfers are the consummate analysts. They dynamically process streams of seemingly unrelated information bypassing lesser opportunities, then strategically selecting the perfect wave. The ability to tease out genuine opportunities amidst a tumult of noise is a hallmark of great analysts. By viewing these slides you will learn: - The human elements of a great analyst. - How to re-frame the role of technology in analysis. - Healthcare knowledge required to maximize the value of a healthcare analyst. John Wadsworth's (Senior Vice President of Client Engagement, Health Catalyst) engaging presentation style leverages simple and fun analogies to galvanize key concepts for technical, clinical, and executive audiences alike. Join us as he brings principles from the world of surfing and applies them to healthcare analytics.
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Analysts Surf the Tsunami of Healthcare Data
- 1. Analysts Surf the Tsunami of Healthcare Data January 9, 2019 John Wadsworth Senior Vice President, Health Catalyst
- 2. • 3 Surfing Principles • Analytic Application in Healthcare • Lessons Learned Agenda 2
- 3. © 2018 Health Catalyst 3 • Explore the human elements of a great analyst • Re-frame the role of technology in analysis • Highlight the knowledge required to maximize the value of the healthcare analyst role Learning Objectives
- 4. © 2018 Health Catalyst 4 Oahu – South Shore Dec 2017
- 5. © 2018 Health Catalyst 5 I remember it like this…
- 6. © 2018 Health Catalyst 6 Pipeline Masters – Dec 2017
- 7. © 2018 Health Catalyst Three Surfing Principles 7 Shift 20:1 Position
- 8. © 2018 Health Catalyst Principle #1: Understand the Shifting Environment 8 Environmental factors affect waves Waves shifted dramatically with time Surfers adapt to changing conditions
- 9. © 2018 Health Catalyst Principle #2: No, No, No.… Yes 9 1:20 ratio of waves passed vs. waves ridden. Good. Better. Best.
- 10. © 2018 Health Catalyst Principle #3: Get Good at Getting Into Position 10 Fitness is a mustAlways moving to be ready Could read the shifting environment and position accordingly
- 11. © 2018 Health Catalyst Three Principles for Analysts 11 Shift 20:1 Position
- 12. © 2018 Health Catalyst Analyst Principle #1: Understand the Shifting Healthcare Environment 12 External factors affect health systems At-risk contracting, reimbursement models, evidence- based medicine Analysis should inform strategy
- 13. © 2018 Health Catalyst Analyst Principle #2: No, No, No…. Yes 13 Regardless of title… not all ideas are good ideas Good. Better. Best.
- 14. © 2018 Health Catalyst Analyst Principle #2: No, No, No…. Yes 14 Answering pre-anticipated questions. Tells what happened. Analytics from integrated data sources. Highlights gaps between current state and best practices. Coupling of technical expertise and domain knowledge. Illuminates the ‘why’ behind results. Discovers new paths for future improvements. Reactive Descriptive Prescriptive AnalyticValue Technical Skill + Contextual Understanding
- 15. © 2018 Health Catalyst Analyst Principle #3: Get Good at Getting Into Position 15 Technical proficiency is a must. Where should we position the health system? What are the skills and knowledge to get into such a position?
- 16. © 2018 Health Catalyst Lead With “What Problems Need to be Solved?” 16 Tools Technical Skills Healthcare Data Healthcare Operations
- 17. © 2018 Health Catalyst Example Play 1. HOE POM MICK HAIR 2. EYE SEED DENY NOR TEN CODEINE 3. YOU SHOE WOOLS US PECKS 4. EGGS EGG YOU TIFFED EASE IS SHUN It’s Not What You Say, But What They Hear… 17
- 18. © 2018 Health Catalyst 1. Obama care 2. ICD9 or 10 coding 3. Usual suspects 4. Executive decision How many did you get right? Answers 18
- 19. © 2018 Health Catalyst 19 What can we learn from this exercise?
- 20. © 2018 Health Catalyst As an analyst working with your customer/business unit, how often have you found yourself saying one thing but your customer is hearing something different? 1. Never — 1% 2. Infrequently — 19% 3. Somewhat frequently — 56% 4. Frequently — 22% 5. Almost all the time… — 3% Poll Question #1 20
- 21. © 2018 Health Catalyst Shift, 20:1, and Position Within a Diabetes Registry 21 Technology • Data ingestion and integration platform • Data relationships • Statistical modeling • Dashboards and KPIs • AI and NLP Skills • Data query • Data movement • Data modeling • Data analysis • Data visualization Healthcare Data • ICD codes • CPT codes • Rx orders • Rx fills • Lab order • Lab result • Vitals • Problem list Healthcare Operations • Acute care • Primary care • Population health • Risk-based contracting
- 22. © 2018 Health Catalyst SHIFT Understanding Business Drivers 22 Technology • Data ingestion and integration platform • Data relationships • Statistical modeling • Dashboards and KPIs • AI and NLP Skills • Data query • Data movement • Data modeling • Data analysis • Data visualization Healthcare Data • ICD codes • CPT codes • Rx orders • Rx fills • Lab order • Lab result • Vitals • Problem list Healthcare Operations • Acute care • Primary care • Population health • Risk-based contracting
- 23. © 2018 Health Catalyst Example: Type-2 Diabetes Population Health Initiative 23 1. Primary Dx of diabetes on inpatient encounter 2. Primary Dx of diabetes on ED encounter 3. Dx of diabetes on outpatient visit 4. Hemoglobin A1c lab result > 8.0 5. Diabetes on current problem list within EMR 6. Rx insulin orders and fills 7. EXCLUDE gestational diabetes encounters Rules Data Sources EMR, claims EMR, claims EMR, claims EMR, lab EMR EMR, Rx, claims EMR
- 24. © 2018 Health Catalyst 20:1 Data-Driven Rules of Cohort Inclusion 24 Technology • Data ingestion and integration platform • Data relationships • Statistical modeling • Dashboards and KPIs • AI and NLP Skills • Data query • Data movement • Data modeling • Data analysis • Data visualization Healthcare Data • ICD codes • CPT codes • Rx orders • Rx fills • Lab order • Lab result • Vitals • Problem list Healthcare Operations • Acute care • Primary care • Population health • Risk-based contracting
- 26. © 2018 Health Catalyst Position Contextual Application of Technical Skills 26 Technology • Data ingestion and integration platform • Data relationships • Statistical modeling • Dashboards and KPIs • AI and NLP Skills • Data query • Data movement • Data modeling • Data analysis • Data visualization Healthcare Data • ICD codes • CPT codes • Rx orders • Rx fills • Lab order • Lab result • Vitals • Problem list Healthcare Operations • Acute care • Primary care • Population health • Risk-based contracting
- 27. © 2018 Health Catalyst Reach for the Right Tools 27 Technology • Data ingestion and integration platform • Data relationships • Statistical modeling • Dashboards and KPIs • AI and NLP Skills • Data query • Data movement • Data modeling • Data analysis • Data visualization Healthcare Data • ICD codes • CPT codes • Rx orders • Rx fills • Lab order • Lab result • Vitals • Problem list Healthcare Operations • Acute care • Primary care • Population health • Risk-based contracting
- 29. © 2018 Health Catalyst Which of these skills or knowledge deserves more training/education? 1. Leveraging data query for outcomes improvement — 8% 2. Leveraging data modeling for outcomes improvement — 18% 3. Leveraging data analysis for outcomes improvement — 27% 4. Leveraging healthcare data for outcomes improvement — 31% 5. Leveraging healthcare operations for outcomes improvement — 16% Poll Question #2 29
- 30. © 2018 Health Catalyst 30 You’re Not Just an Analyst…
- 31. © 2018 Health Catalyst • Develop skills and knowledge to support improvement in healthcare. • Understanding the business needs will help you better position the organization for the opportunities ahead. • Technology accelerates but doesn’t supplant the 5 key data skills knowledge and value. • Leaders Invest in education for analysts to grow deeper into healthcare data and operations understanding. Key Learnings and Recommendations 31
- 32. Q&A John Wadsworth Senior Vice President, Professional Services john.wadsworth@healthcatalyst.com
- 33. Thank You!