So far, the EHR hasn’t delivered on its original intent to improve patient care with more efficiency and personalization and lower cost. Instead, physician users blame the systems for worsening their experience and the quality of their care in significant ways:
Less time for patient interaction and worsened quality of interaction.
An extended workday.
Poor design (difficult to use).
Demands of quality measures.
Cost and maintenance.
Despite these challenges, the EHR is likely here to stay. Health systems have invested heavily in their electronic reporting systems and are now focused on making these technologies and processes work for the benefit of patients and providers. CIOs are working towards better aligning digital health goals with physician experience for an environment where EHRs enable smarter, not harder, work.