Virtually all service-oriented industries have experienced massive disruption and transformation, resulting from the confluence of digital, mobile, cloud, data, and consumerization. And then there’s healthcare… In this webinar Ryan Smith, executive advisor at Health Catalyst, shares practical insights gained from his combined 25 years of IT and digital leadership roles at Banner Health and Intermountain Healthcare. He explores why our industry is struggling to provide the tools and self-service experiences that patients and consumers have come to expect in every other aspect of their lives. To attract and retain patients and members, healthcare organizations need to “shift gears” and go on the digital offensive to sustain brand loyalty; however, decades of siloed, monolithic approaches to implementing technology and managing data continue to hamper industry progress. During this session, Ryan shares his approach for building business support to enable digital transformation. By viewing this webinar, you will learn key digitization concepts: - How to conceptualize a digital enablement framework. - Ten strategic guiding principles for technology leaders. - Why it’s vital to create business-driven technology governance. - Why building strategic vendor partnerships really matters. - How to apply case studies to bolster digital investments.