Brightest Minds at CSR GCC Conference
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How can the Brightest Minds and Organizations make a Difference? Presented by Heather Leson April 19, 2015 Abu Dhabi, UAE CSR-GCC.Com
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Brightest Minds at CSR GCC Conference
- 1. How can the brightest minds and organizations make a difference in our world? Heather Leson April 19, 2015 CSR-GCC.com @heatherleson @qatarcomputing
- 6. UN OCHA REPORT Typhoon Haiyan - Philippines
- 7. MicroMappers Global Response for Vanuatu
- 12. “Recognize the limits of innovation” But, build on the opportunities
- 14. Innovation Observations - DMC These are some first draft ideas on what we learned. We will work with QRC to see what best suits their focus. Digital Humanitarians: Participants and staff are very keen to learn more digital skills. Youth Engagement: With a large youth and high mobile/digital populations, one of the goals of youth engagement as cited in the World Humanitarian Summit MENA reports could be activated locally. Translation: QCRI tools and key Digital Humanitarian documents should be in Arabic. Charity Data: One of the largest sets of social data is charity data. We could potentially use Social Computing tools and techniques in concert with a QRC SMS campaign.
- 15. مباشر:أن يمكن الذي ما ذي العطاء من نتعلمه كالزكاة اإليمانية المرجعية؟
- 16. 5 Ideas for GCC CSR • Digital GCC • GCC CSR Community of Practice for Humanitarian Advancement • Humanitarian Research Working Group • Technical CSR Outreach programme • GCC Youth Action plan
- 17. Digital GCC
- 18. Technical CSR in the GCC
- 19. Youth Engagement for Humanitarian Response
Notes de l'éditeur
- Presented April 19, 2015 Abu Dhabi, UAE http://csr-gcc.com/conference/agenda/ Summary: Information overflow in the wake of a disaster can paralyze humanitarian response efforts. Computers, mobile phones, social media, mainstream news, earth-based sensors, humanitarian drones, and orbiting satellites generate vast volumes of data during major disasters. Making sense of this flash flood of information, or "Big Data" is proving a perplexing challenge for traditional humanitarian organizations. Aid groups are more adept at dealing with information scarcity than overflow. To address this problem many organizations are turning to Digital Humanitarians: tech-savvy volunteers who craft and leverage ingenious crowdsourcing solutions with trail-blazing insights from artificial intelligence. With the upcoming World Humanitarian Summit, we have an opportunity to turn these ideas into action. How can your Corporate Social Responsibility program collaborate one step beyond monetary and in-kind donations?
- NETWORK: In this moment of time, we are a network. Our hosts have set some objectives and each of us has committed 2 days to consider these steps. I keep asking myself – how can we as residents of the GCC make a difference? Every morning I ask myself how can I make a difference. Online and in this room I am joined by many others who want the same but need leadership and programmes to drive this sense of purpose. Image from Nextsociety.
- MACHINE COMPUTING : QCRI created a machine computing tool called AIDR - Artificial Intelligence of Disaster Response.
- HOW IT WORKS : AIDR is a way to manage large volumes of social data. With it you can export the data and analyze it. This is called data analytics. We have created a way for people to review all the data using the power of Human Computing. This is where the Digital Humanitarians come in. How can they sort through the data and identify all the relevant details to help humanitarians? QCRI works with the United Nations – Office for the Coordination of Humanitarian Affairs and a digital humanitarian group called the Standby Task Force. They research and determine the types of information that humanitarians need to make decisions. They use AIDR to find all the relevant data which then feeds into a tool called MicroMappers. Source: http://commons.wikimedia.org/wiki/File%3ADARPA_Big_Data.jpg
- SMALL TASKS, AGGREGATED TO BIG DATA INSIGHTS. MicroMappers uses Human computing to make sense of information created during an emergency. People can review large volumes of data by different formats. We’ve created some apps/modules by types of content– text, photo, video and imagery. MIcroMappers.org
- INFORMATION PRODUCTS TO SUPPORT DECISION MAKING. During the Typhoon Hagupit (Ruby) and Typhoon in the Philippines, our QCRI tools (AIDR and MicroMappers) showed that the volume of tweets reviewed really is a needle in a haystack. Meaning – the communities of digital volunteers were able to identify small portions of the data that would make in a sea of many items that were not informative. This shows the power of using QCRI tools to augment your communications in a large onset disaster. The UN used these data insights as part of their overall information products for both of these emergencies. Source: www.unocha.org/data-and-trends-2014/
- AERIAL IMAGERY FOR RAPID DAMAGE ASSESSMENT. For Cyclone Pam, a global community looked at aerial imagery (UAV imagery) and provided insights into rapid damage assessment. This QCRI and World Bank research project was the first of its kind. It brought together a global community of people who made very quick decisions about the data they reviewed. This data was then given to the responders. http://www.micromappers.org/ QCRI will continue on this research path to use machine computing (Computer vision and algorithms) with human computing (aerial imagery and microtasking)
- DIGITAL HUMANITARIANS. Digital Humanitarians provide online digital skills in times of crisis. They aim to provide support for humanitarians (eg. Information Officers) who manage all the data from multiple sources during a disaster. The Digital Humanitarian Network was formed a few years ago. This network of various communities collaborates directly with the United National Office for the Coordination of Humanitarian Affairs (UN OCHA). It is a global community network that use their digital skills to help Humanitarians get data, maps, insights and technology. They provide surge support capacity to manage the influx of so much information during times of crisis and emergencies. Each has their own community, skillsets and priorities. They work as a team and are ‘activated’ based on the needs assessment identified by the UN. http://digitalhumanitarians.com/
- DMC LIVE RESEARCH CLASSROOM: The Qatar Red Crescent 6th annual Disaster Management Camp was held from March 31 – April 9, 2015. Participants were from across the MENA region and included humanitarians who are staff of QRC, other Red Crescent Societies, IFRC, Qatar Civil Defense, Qatar EMS, and more. The range of skills included new volunteers to seasoned field deployers. Some of the participants attended training classes throughout the week based on the UN Cluster system. There were scenarios including a wide range of responders. There were camera crews from Al Rayyan. It was an intensive professional live classroom.
- GCC HUMANITARIANS ARE A NETWORK. This is a network of people preparing for a scenario. They spent a week in rigorous training. How can we take the lessons learned from DMC and Digital Humanitarians and get them to the next level https://sites.google.com/site/vostcanada/ http://www.nvoad.org/voad-network/ https://volunteer.linkedin.com/ Photo by Heather Leson QRC DMC scenario – April 2015
- KNOW YOUR DATA. In my class I did a casual survey of the use of social media and technology by the classes. This is a window into the Humanitarians. I very much explained that during an emergency the affected populations will use these devices. During the camp they used so much social media. It was great to get a window into their learning arch of realtime engagement and communication. This graph was created with Infogram.
- INNVOATION FUTURES. The GSMA Intelligence website has a global mobile use counter. With the growth in the GCC along with the large youth population there is a opportunity to build connectivity and support programmes. The Brookings institute recently published a report on the limits of Humanitarian work. Ms. Ferris, the author, encouraged people to really consider the limits of innovation. I agree, but also consider the opportunities. http://www.brookings.edu/blogs/order-from-chaos/posts/2015/04/09-world-humanitarian-community#.VS1MZ3j5ASg.twitter Elizabeth Ferris , Brookings Institute http://www.worldhumanitariansummit.org/whs_get_involved https://gsmaintelligence.com/
- TRAINING MATTERS Students received certificates and may continue on to more intensive topical training. This is Eman and Khadra.
- OBSERVATIONS FROM THE DMC. Digital Humanitarians - One idea would be to hold a casual meet-up to determine the next steps. This could be followed by some more formal training workshops. Youth engagement - we could work with QRC, Youth Beyond Disasters and others to build a capacity and resilient youth outreach project for volunteering for QRC both online and off.
- ZAKAT : QCRi is keen to learn from you how you think social media and these new technologies can be best applied in Qatar and for the work of Qatar Red Crescent. We work with big datasets. The use of social media in Qatar may not be ready for QCRI’s tools for humanitarian emergencies, but we can consider how People use Social Media for Zakat, Charitable giving and humanitarian response support. This is an opportunity. A recent report was released about the practice of Zakat and how this could help humanitarian organizations. While social media is not used widely in Qatar, now is the time to prepare your communications plans. Perhaps it might be easier to start with fundraising and charity data during Ramadan or regarding Zakat. This type of large dataset might be able to learn from QCRI’s work. Until then, I hope that this presentation provided you with some context on new tools and social media, including the work of Qatar Computing Research Institute. Source: http://www.globalhumanitarianassistance.org/report/humanitarian-financing-and-zakat
- 5 IDEAS These are 5 ideas which may already exist in some form but which need to tie to the objectives of this event. As as technologist, I want to know the next steps. How can QCRI help research, create and support tehcnology and social innovation to support the region’s humanitarians?
- DIGITAL GCC - The key to using these Digital Humanitarian tools to manage the volume of social media is to have digital volunteers to support your network. As mentioned, the Qatar Red Crescent is investigating how you can help their work with your online skills. Every country and every humanitarian group has different priorities and culture practices. There is an opportunity to consider how you can best use these tools for your benefit. But, this will take time and learning. (This is a screenshot of the MicroMappers clickers website) There needs to be more digital humanitarians in the Arabic world. You have the local knowledge, local language and understand local traditions.
- TECHNICAL CONTRIBUTIONS: What can your CSR programme do? What about a Linked in community of practice for the GCC CSR network? Or, connect with volunteers.linkedin.com. Or do a study of the technical and innovation needs of the humanitarians and support with new technology and training. Some examples: A friend was deployed by CISCO TACOPS to assist in the aftermath of Cyclone Pam on Vanuatu. 2 weeks after that emergency the President’s office was put back online. Team Home Depot is a network CSR programme to support local assistance in the US. They help people rebuild their homes. During the QRC DMC, the participants were given 3 GPS units to share and learn this technical skill. They wanted to learn more. While this might come in an advanced class, how can local CSR progammes better support training.
- YOUTH ENGAGEMENT; We had the great privilege to share MicroMappers with local Doha students recently. My colleague, Ji Kim Lucas is a Senior Software Developer at QCRI. Together we think that local students could collaborate with MicroMappers for environmental projects to asses the beaches for pollution and garbage. While students might not be engaged in humanitarian activities, they are very technically savvy. . Image source: Coding is Cool, QCRI and MIT CSAIL event March 2015
- Thank you. Please contact me if you would like to discuss and consider implementing some of these ideas. All photos by Heather Leson CCBY