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Referral Hacks: 25 Best Practices,
Tips & Tricks (in 15 Minutes!!)
Matt Heinz
President, Heinz Marketing Inc
@heinzmarketing
3
Housekeeping
• This is going to go fast
• Feel free to madly scribble notes, but you can also have a copy
of this deck
• You can also have (for free!) copies of:
• The Modern Marketer’s Field Guide
• Our Referral Marketing Benchmark Study
• My award-winning* bacon recipe
• Just bring me a business card (or send email to
matt@heinzmarketing.com) noting what you want
4
Scripts & practice
5
NEVER used the LinkedIn tool
6
Read Joanne Black
7
Read To Sell Is Human
8
Use value-added assets for intros
9
Outro
10
Make yourself more shareable
11
Use every department in your org (and
theirs)
12
Be more aggressive with LinkedIn
connections
13
Be precise about requests
14
Be more generous
15
Write thank you notes
16
Leave voicemails
17
Follow up
18
Be synonymous with something
specific
19
Daily Tools
20
Daily Do List
21
1.Schedule (yesterday & today - follow-ups, thank yous, LinkedIn requests)
2.Touch Base (birthdays, Likes)
3.Thank you notes
4.Chochkie mailings – notepads, coasters, water bottles, notebooks?
5.Tweepi (#mktggenius, #mktgnation, #forrforum, #martech, #salesacceleration, #sdsummit, #b2bsummit, #socialhangout, @chiefmartec)
6. Named Account engagement
6.5 @Action clean-out
7.Gmail
7.5. Google+ adds & Plus-Ones
8.Cell phone voicemails
8.5. QuotaDeck
9.Text messages
10.Contactually (including the Bucket Game)
11.Reading folder
12.Salesloft Prospector follow-up
13.Endorsements (skills, Kred, Klout)
13.5. LinkedIn group approvals
14. Facebook review
15.Feedly review
15.5. SFDC leads (no source, web site visits)
16. Buffer refill
17.Moleskine To-Do list
19.Engage (Comments, LinkedIn Groups)
Use excuses to reach out
22
Respond to EVERY birthday message
23
Offer free samples (of your ideas too)
24
Write more letters
25
Lead with problems you solve (NOT
what you do)
26
Housekeeping
• I told you that was going to go fast…
• You can also have (for free!) copies of:
• The Modern Marketer’s Field Guide
• Our Referral Marketing Benchmark Study
• My award-winning* bacon recipe
• Just bring me a business card (or send email to
matt@heinzmarketing.com) noting what you want
27
Thank You!
Matt Heinz
President, Heinz Marketing Inc
@heinzmarketing
matt@heinzmarketing.com
28

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