Helen Clough

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I am a qualified librarian, chartered member of CILIP and Fellow of the Higher Education Academy, and I currently work as a Senior Library Manager at the Open University. I am the Library's key customer relationship manager for the Faculty of Wellbeing, Education and Language Studies, ensuring that the products and services supplied by the Library support the Faculty's and University’s strategic priorities. My remit includes leading the team of librarians who deliver live engagement activities via Adobe Connect and social media. I have presented and published on delivering online information literacy teaching to distance learners.

academic libraries higher education digital literacy facebook library change management customer relationship management digital capabilities open university information literacy frameworks information literacy facebook live distance learning social media online learning teaching libraries students training elluminate

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Helen Clough

Présentations

Using Elluminate to deliver Library training at the Open University

Using Elluminate Live! to deliver Library training 2010

Using Elluminate Live! to deliver Library training 2012

Delivering online training to distance learners emalink 2015 05

Library live! Empowering distance learners and building communities through use of Facebook chat events

Speed Filming: creating short sharable videos using Facebook Live

You've been frameworked

Digital Literacy at the Open University Library

Can I buy you a coffee? The perfect blend for managing a pan-University project

J’aime

In front of our very eyes the value of UX research methods

UKSG webinar - Writing for Academic Publication

Sarah Pittaway: Not just "the help" library service as professional colleagues