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Cedur AB
                      proudly presents



Is Scrum incompatible with your
             brain?


   Henrik Berglund, Scrum/Agile coach and PST for Scrum.org
                        Twitter: @henrikber
45 minute version


All slides in this deck
 © 2012 Cedur AB
2011…

The most advanced form of life so far…
The Scrum Developer
Main Scrum Tool
100 000+ years



v1.0
Scrum/Brain compability service pack
Install at your own risk.
Although designed to fix your agile process, may
also cause major life changes in general
Once installed, uninstall is not possible.
Who here is using Scrum?

        Did Scrum solve all your problems?
Scrum is like your mother-in-law

                Unworthy…


                               Here are some
                               character flaws you
                               should fix....



                                           Thank you! Come
                                           live with us 24-7!




Used with permission from Scrum.org, source: PSM training material, © ADM 1983-2011 All Rights Reserved
What happens when problems are exposed?


                                               Fix problem
 Scrum


              Responsibility
Problem        Process

                                                Keep problem



          Independent of part of world,
          age, culture, gender, education, …
What would you like to change at
work?
Why has this not yet changed?
The Responsibility Process   TM


                             Christopher Avery & Bill McCarley




                         “Owning your ability
RESPONSIBILITY           to create, choose
                         and attract”
 OBLIGATION
   SHAME
   JUSTIFY
  LAY BLAME
The how-to model


Three keys to responsibility
1. Intention
2. Awareness
3. Confront
Key one: intention

   I will take responsibility for…



My own well-being

        My family

          The working relations on this team


                    World peace…
Key two: awareness

                                    Ooops, seems like I’m
                                    <blaming, justifying, …>




Look for:


    Feelings: Anger, upsets, …


    Language: I can’t, I must, I should, that’s just the way it is, …
Key three: confront

             What can I do
                              How did I
              about this?
  What                       create this?
do I want?
                                            What can I learn
                                              from this?
Helping others to responsibility




I can see that
you are justifying



      #%&!@!
Can only be self applied!

           Dissapointingly, you can’t tell others to
           change

           But on the other hand you don’t need
           to!

           Problems will be fixed anyway!
What is your mindset?

Responsibility
What do I want? What
can I do?

Obligation
(should, have to, must…)

Shame
(blame yourself)

Justify
(blame circumstances)

Lay blame
(blame someone else)
What do you think?

     Could this responsibility
       stuff also apply to
               me?
I don’t care to fix any problems

           I get payed
             anyway
Fixing problems, what’s in it for you?

                    Thousands of knowledge
                    worker diary entries reviewed


                    - What happened?
                    - Good day/bad day?




                    Source: Teresa Amabile and Steven Kramer, Harvard
                    Business Review: “What Really Motivates Workers,
                    http://hbr.org/2010/01/the-hbr-list-breakthrough-ideas-for-
                    2010/ar/1
What people dislike

       #1 reason for bad days at work:
       Encountering roadblocks to
       meaningful accomplishment
What people enjoy

          75% of all good days at work
          were linked to progress
          and overcoming obstacles
Thus, to enjoy work more



        Download poster
        and hang it at your workplace:
        www.cedur.se/downloads/rpm.pdf
www.christopheravery.com
         The Responsibility ProcessTM




                  20+ years of focus on ”just” this…
Pair up, what did you find interesting
                   or useful?
Problem

                                   fix



                                   keep

                              TM
 The Responsibility Process
  RESPONSIBILITY

  OBLIGATION
    SHAME
    JUSTIFY
   LAY BLAME
PART II


If what you want involves others
      What can you do?
The illusion of control
   Random ticket numbers                                         Picked their own ticket numbers




                                                              4x more expensive

Price requested


  Source: Langer, Ellen J. (1975), "The Illusion of Control", Journal of Personality and Social Psychology 32 (2): 311–328
People do not like other people’s
ideas. They like their own ideas


           ...4 times as much
Spread of agile knowledge on an
                    average team

Expert
                          Gap is too wide, very few
                          can contribute to
                          discussions



                                               Persons
Clueless
Required for buy in and sustainable
                  change
Common               Everyone can
pool of ideas        contribute to
                     discussion!

     teams                           Buy in,
Scrum       change                   Sustainable change
      agile
   XP                                Continous improvements
           lean
Arguments and persuasion

                   Blah Blah Blah

… and further proof that
 agile is awesome…

       Now, get started!
What people need to change
 Laggards:
                                  Innovators: New things
 Extreme pressure,
 Fool proof
                             2%
                                               Early adopters: Reasons
                       16%         14%




                 34%                     34%
                                                   Early majority: Success
Late majority:
Safety
Some pressure
Have patience
     Take it step by step

     Don’t take resistance personal
Why do people not cooperate?



      What’s in it
       for me?

                     Do you know?
Innovators
                                          Laggards          2%
                                                                       Early adopters
People do not like other people’s ideas
                                                      16%        14%



                                                  34%              34%
                                                                              Early
                                           Late
                                                                          majority
                                           majority




                      What’s in it
                        for me?
Homework…
Put a card like this in
your pocket.

Start with ”lay blame”
- Got off it! (10p)
• It got out! (1p)


                          Source: Christopher Avery
Thank you
I offer life time support on this presentation. If
you have questions, just contact me!


             henrik@cedur.se
             +46 709 40 08 64
             Twitter: @henrikber
             www.cedur.se/agile-blog

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Is scrum incompatible with your brain

  • 1. Cedur AB proudly presents Is Scrum incompatible with your brain? Henrik Berglund, Scrum/Agile coach and PST for Scrum.org Twitter: @henrikber
  • 2. 45 minute version All slides in this deck © 2012 Cedur AB
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. 2011… The most advanced form of life so far…
  • 12. Scrum/Brain compability service pack Install at your own risk. Although designed to fix your agile process, may also cause major life changes in general Once installed, uninstall is not possible.
  • 13. Who here is using Scrum? Did Scrum solve all your problems?
  • 14. Scrum is like your mother-in-law Unworthy… Here are some character flaws you should fix.... Thank you! Come live with us 24-7! Used with permission from Scrum.org, source: PSM training material, © ADM 1983-2011 All Rights Reserved
  • 15. What happens when problems are exposed? Fix problem Scrum Responsibility Problem Process Keep problem Independent of part of world, age, culture, gender, education, …
  • 16. What would you like to change at work?
  • 17. Why has this not yet changed?
  • 18. The Responsibility Process TM Christopher Avery & Bill McCarley “Owning your ability RESPONSIBILITY to create, choose and attract” OBLIGATION SHAME JUSTIFY LAY BLAME
  • 19. The how-to model Three keys to responsibility 1. Intention 2. Awareness 3. Confront
  • 20. Key one: intention I will take responsibility for… My own well-being My family The working relations on this team World peace…
  • 21. Key two: awareness Ooops, seems like I’m <blaming, justifying, …> Look for: Feelings: Anger, upsets, … Language: I can’t, I must, I should, that’s just the way it is, …
  • 22. Key three: confront What can I do How did I about this? What create this? do I want? What can I learn from this?
  • 23. Helping others to responsibility I can see that you are justifying #%&!@!
  • 24. Can only be self applied! Dissapointingly, you can’t tell others to change But on the other hand you don’t need to! Problems will be fixed anyway!
  • 25. What is your mindset? Responsibility What do I want? What can I do? Obligation (should, have to, must…) Shame (blame yourself) Justify (blame circumstances) Lay blame (blame someone else)
  • 26. What do you think? Could this responsibility stuff also apply to me?
  • 27. I don’t care to fix any problems I get payed anyway
  • 28. Fixing problems, what’s in it for you? Thousands of knowledge worker diary entries reviewed - What happened? - Good day/bad day? Source: Teresa Amabile and Steven Kramer, Harvard Business Review: “What Really Motivates Workers, http://hbr.org/2010/01/the-hbr-list-breakthrough-ideas-for- 2010/ar/1
  • 29. What people dislike #1 reason for bad days at work: Encountering roadblocks to meaningful accomplishment
  • 30. What people enjoy 75% of all good days at work were linked to progress and overcoming obstacles
  • 31. Thus, to enjoy work more Download poster and hang it at your workplace: www.cedur.se/downloads/rpm.pdf
  • 32. www.christopheravery.com The Responsibility ProcessTM 20+ years of focus on ”just” this…
  • 33. Pair up, what did you find interesting or useful? Problem fix keep TM The Responsibility Process RESPONSIBILITY OBLIGATION SHAME JUSTIFY LAY BLAME
  • 34. PART II If what you want involves others What can you do?
  • 35. The illusion of control Random ticket numbers Picked their own ticket numbers 4x more expensive Price requested Source: Langer, Ellen J. (1975), "The Illusion of Control", Journal of Personality and Social Psychology 32 (2): 311–328
  • 36. People do not like other people’s ideas. They like their own ideas ...4 times as much
  • 37. Spread of agile knowledge on an average team Expert Gap is too wide, very few can contribute to discussions Persons Clueless
  • 38. Required for buy in and sustainable change Common Everyone can pool of ideas contribute to discussion! teams Buy in, Scrum change Sustainable change agile XP Continous improvements lean
  • 39. Arguments and persuasion Blah Blah Blah … and further proof that agile is awesome… Now, get started!
  • 40. What people need to change Laggards: Innovators: New things Extreme pressure, Fool proof 2% Early adopters: Reasons 16% 14% 34% 34% Early majority: Success Late majority: Safety Some pressure
  • 41. Have patience Take it step by step Don’t take resistance personal
  • 42. Why do people not cooperate? What’s in it for me? Do you know?
  • 43. Innovators Laggards 2% Early adopters People do not like other people’s ideas 16% 14% 34% 34% Early Late majority majority What’s in it for me?
  • 44. Homework… Put a card like this in your pocket. Start with ”lay blame” - Got off it! (10p) • It got out! (1p) Source: Christopher Avery
  • 45. Thank you I offer life time support on this presentation. If you have questions, just contact me! henrik@cedur.se +46 709 40 08 64 Twitter: @henrikber www.cedur.se/agile-blog