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Lead, don't serve - How to apply lateral leadership in agile environments at MTP Engage Hamburg 2018

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Tim Herbig
Tim Herbig

These are the slides of my presentation I gave at the 2018 MTP Engage conference in Hamburg. In it, I discussed the importance of lateral leadership for product managers and how to apply it on a daily basis. More details about the talk can be found at herbigt.com/speaking

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@herbigtMTP Engage 2018 LEAD, DON’T SERVE HOW TO APPLY LATERAL LEADERSHIP IN AGILE ENVIRONMENTS Tim Herbig – Director iridion ✊ 🤲 @herbigt
@herbigtMTP Engage 2018 Your Key Takeaways
@herbigtMTP Engage 2018 Your Key Takeaways Why Lateral Leadership matters 🙋
@herbigtMTP Engage 2018 Your Key Takeaways Why Lateral Leadership matters The most overlooked skill in Agile Teams 🙋 🤦
@herbigtMTP Engage 2018 Your Key Takeaways Why Lateral Leadership matters The most overlooked skill in Agile Teams Why alignment needs a Micro perspective 🙋 🤦 🤝
@herbigtMTP Engage 2018 But first: Do YOU lead laterally?
@herbigtMTP Engage 2018 But first: Do YOU lead laterally? & How many people did you ask FOR something last week at work?
@herbigtMTP Engage 2018 But first: Do YOU lead laterally? & How many people did you ask FOR something last week at work? How many of these get their vacation days approved by you?🏝
@herbigtMTP Engage 2018 But first: Do YOU lead laterally? & How many people did you ask FOR something last week at work? You’re in a lateral leadership relationship with the rest of them!😯 How many of these get their vacation days approved by you?🏝
@herbigtMTP Engage 2018 What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 ) * + , What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , Hierarchical Leadership What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , Hierarchical Leadership - 👷 / What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , Hierarchical Leadership - 👷 / A Kick-Ass PM What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , Hierarchical Leadership - 👷 / A Kick-Ass PM Smarty Pants Domain Experts What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 The ‘Boss‘ ) * + , Hierarchical Leadership - 👷 / Lateral Leadership A Kick-Ass PM Smarty Pants Domain Experts What is Lateral Leadership, actually?
@herbigtMTP Engage 2018 Influence without Authority
@herbigtMTP Engage 2018 Agile grows beyond the IT Department
@herbigtMTP Engage 2018 Agile grows beyond the IT Department
@herbigtMTP Engage 2018 👬 👭 Agile Gallic Village Agile grows beyond the IT Department 🔍
@herbigtMTP Engage 2018 👬 👭 Agile Gallic Village self- organized loosely connected cross- functional 3 🏢 5 3 Agile grows beyond the IT Department 🔍
@herbigtMTP Engage 2018 What the Agile Manifesto taught us about Teams and Collaboration
@herbigtMTP Engage 2018 What the Agile Manifesto taught us about Teams and Collaboration 1. Individuals and interactions over processes and tools 2. Working software over comprehensive documentation 3. Customer collaboration over contract negotiation 4. Responding to change over following a plan
@herbigtMTP Engage 2018 Where’s the emotional Intelligence?
@herbigtMTP Engage 2018 Where’s the emotional Intelligence? - Responsible for the WHAT
@herbigtMTP Engage 2018 Where’s the emotional Intelligence? - Responsible for the WHAT 👷 👷 , , Responsible for the HOW
@herbigtMTP Engage 2018 Where’s the emotional Intelligence? - Responsible for the WHAT 👷 👷 , , Responsible for the HOW Responsible for Needs of the INDIVIDUAL ?
@herbigtMTP Engage 2018 „Agile doesn’t have a brain.“ 🧠 -Bill Scott, VP @PayPal
@herbigtMTP Engage 2018 Agile requires a new Type of Leadership
@herbigtMTP Engage 2018 How about Servant Leadership?
@herbigtMTP Engage 2018 How about Servant Leadership? 🥜
@herbigtMTP Engage 2018 How about Servant Leadership? 🥜 • Characterized by putting yourself last as a Product Owner. • It essentially glorifies all the other people around you.
@herbigtMTP Engage 2018 How about Servant Leadership? 🥜 • Characterized by putting yourself last as a Product Owner. • It essentially glorifies all the other people around you. 🚨
@herbigtMTP Engage 2018 How about Servant Leadership? 🥜 • Characterized by putting yourself last as a Product Owner. • It essentially glorifies all the other people around you. 🚨 • You can‘t put yourself last 
 when you’re the one who owns 
 the product vision. • You shouldn’t be looking for greatness, but for individual motivators and drivers.
@herbigtMTP Engage 2018 The Lateral Leadership Skill Puzzle
@herbigtMTP Engage 2018 The Lateral Leadership Skill Puzzle ALIGNMENT
@herbigtMTP Engage 2018 The Lateral Leadership Skill Puzzle ALIGNMENT EMPATHY
@herbigtMTP Engage 2018 The Lateral Leadership Skill Puzzle We mainly talk about this ALIGNMENT EMPATHY
@herbigtMTP Engage 2018 The Lateral Leadership Skill Puzzle ALIGNMENT EMPATHY Let’s talk about THIS EMPATHY
@herbigtMTP Engage 2018 Cross-functional Domain Experts * UX + Engineering , Analytics SkillDepth
@herbigtMTP Engage 2018 Don’t become a Domain Expert. Instead, understand their pains PM - SkillDepth
@herbigtMTP Engage 2018 Don’t become a Domain Expert. Instead, understand their pains PM - SkillDepth Style Guides & Cross-Platform Patterns Continuous Deployments & IE9 AdBlocker & Variable Definitions
@herbigtMTP Engage 2018 • It’s not about stepping into the playing field of your peers • But demonstrate willingness to go practical to gain trust • Key Benefits for lateral leadership: A. The recognition of your peers B. The ability to ask much better questions The Impact of Empathy
@herbigtMTP Engage 2018 So, how can you build up empathy?
@herbigtMTP Engage 2018 So, how can you build up empathy? Blog, books, podcasts & conferences 📚
@herbigtMTP Engage 2018 So, how can you build up empathy? Blog, books, podcasts & conferences Join (internal) communities of practice 📚 :
@herbigtMTP Engage 2018 So, how can you build up empathy? Blog, books, podcasts & conferences Join (internal) communities of practice Become practical using Online Courses or give a talk 📚 : 🎤
@herbigtMTP Engage 2018 Remember this? EMPATHYALIGNMENT
@herbigtMTP Engage 2018 Remember this? EMPATHYALIGNMENT Let’s take a closer look! 🔍
@herbigtMTP Engage 2018 Levels of Alignment
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY ✅
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY PROCESSES ✅
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY PROCESSES ✅ ✅
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY PROCESSES MOTIVATORS ✅ ✅
@herbigtMTP Engage 2018 Levels of Alignment Macro Micro STRATEGY PROCESSES MOTIVATORS ✅ ✅ 💬
@herbigtMTP Engage 2018 Quarterly All-hands and 
 bi-weekly Retro and we’re 
 good to go. Right?
@herbigtMTP Engage 2018 People struggle every Day 🙇
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement Lack of Organizational flexibility
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement Lack of Organizational flexibility No personal advancement
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement Missing interpersonal relationships Lack of Organizational flexibility No personal advancement
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement Lack of Professional pride or ethical values Missing interpersonal relationships Lack of Organizational flexibility No personal advancement
@herbigtMTP Engage 2018 People struggle every Day 🙇 Lack of professional achievement Lack of Professional pride or ethical values No Greater efficiency Missing interpersonal relationships Lack of Organizational flexibility No personal advancement
@herbigtMTP Engage 2018 Dealing with personal motivators Help to define and find 
 (their) informal roles matching their needs in the team, going beyond the requirements from the people manager: • Facilitator • Tie-Breaker • Spokesperson • Schedule Keeper • Office Housework
@herbigtMTP Engage 2018 Dealing with personal motivators Stay human and don’t take yourself too serious.🤗 Be aware of personal situations to put behavior into context.🤯 ☕ Have occasional informal 1:1 style coffees with individual team members.
@herbigtMTP Engage 2018 Lateral Leaders may lack 
 the comfy safety hierarchical 
 leaders enjoy. 🕸
@herbigtMTP Engage 2018 But they can make a significant difference for teams nevertheless. 🚀
THANK YOU! herbigt.com @herbigt herbig.blog/book ✌ 👉

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