4. Process timeline Nov May Oct Selection Branding PR Catalogue Logistics Event Closedown Opening Night
5. Selection of Product & Craftsmen Existing database to draw on Visited events around the country Product had to fit F&M customer profile Product had to meet store criteria Craftsmen had to agree F&M terms
11. Logistics Final selection and quantities of stock, confirmation from each craftsmen Delivery dates and instructions Unpacking, storing, data input – SKUs Over £600,000 worth of stock Training staff
15. Close Down Pack up overnight Logistics of returning stock Payments to craftsmen Collection of feedback Reporting
16. Challenges First time for Fortnum’s Scale of undertaking Peak workload coincided with Christmas Limited marketing budget Significant sales expectations Breakages in packing and transport
17. Craftsmen & Curators Participate in shows Be ready to respond Brief biography Photos of product Trade prices RRP Be flexible on terms Meet delivery date Provide information promptly Be part of it
18. Conclusion It was a success Fortnum’s now sell some exhibitors’ products as stock items Craftsmen delighted with exposure and sales The first is always the hardest There is a real commercial opportunity for a city centre craft retail showcase
19. SELLING through different outlets Ian RudgeClarion Events HIDDEN ART FORUM 2009 HIDDEN ART FORUM 2009 HIDDEN ART FORUM 2011