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Starting a Podcasting Program
for Member Acquisition &
Retention HighRoad Solution
Kevin Hoffman,
Today’s Content Leader
Kevin Hoffman
Director, Sales Engineering
HighRoad Solution
Email:
kevin@highroadsolution.com
LinkedIn: /kevindhoffman

www.highroadsolution.com
Business Podcasting
•
•
•
•
•
•
•
•

Business Case
Know Thy Audience
Recruiting Guests
Pre-Production
Recording
Post-Production
Hosting
Promotion
www.highroadsolution.com
Business Case
• Not just two guys in the spare
bedroom.
• Representing your brand.
• Understand your metrics
before you begin.
• Openness and honesty is the
new black.

www.highroadsolution.com
Know Thy Audience
• What content would interest
them the most?
• How much time do they have?
• What would make this
compelling for them?
• Why would a prospective
member listen?

www.highroadsolution.com
Recruiting Guests
•
•
•
•

More difficult then you think.
Encourage and build them up.
Shyness can be well masked.
Host must have the “chopps.”

www.highroadsolution.com
Preparing Guests
• Share a “Guest Prep
Document”
• Give guest a list of questions
to stimulate topic ideas
• Let guest indicate must-cover
topics and must-avoid topics.

www.highroadsolution.com
Example Questions
• Tell us about an important
project that had a big impact on
your organization. How did it
come about? Who was
involved? How did you measure
success?
• Do you involve third parties in
your projects? What is the
process for doing that?
• What's the magic formula for a
projects success?
www.highroadsolution.com
Example Questions
• Does your board understand
digital communications? What
are you doing to solve that?
• How are you staffing/handling
social media? How do you know
you’re successful? What
kpi/metrics are you using?
• What are you doing with mobile
and how are you explaining buyin?
www.highroadsolution.com
Example Questions
• How long have you been
doing this?
• What advice do you have to
younger people in the
association business?
• How are you staying up to
date? What are your must
reads? How do you stay
fresh?
www.highroadsolution.com
Show Structure
• Be consistent.
• Set expectations for your
listeners.

www.highroadsolution.com
www.highroadsolution.com
Pre-Production
• NO TELEPHONE !!
• Guest Microphone
– Samson Meteor Mic - $79.

• Host Microphone
– Samson C03U - $99.

• Host Headphones
– Audio-Techna - $150.

www.highroadsolution.com
Pre-Production
• Software
– Skype

• Recording
– Two channels.

• Jingle
– Buy or make.

www.highroadsolution.com
Recording
• Quick pre-recording call.
• Schedule time double your
expected recording time.
• Headphones.
• Be natural and relaxed. Have
a paper of window with high
level bullet points.
• NEVER read from a script.
www.highroadsolution.com
Post-Production
• Audio Geeks Unite!!
• Remove Noise
– iZotope RX - $300

• Production Software
– Logic Pro - $200
– Garage Band - Free

www.highroadsolution.com
www.highroadsolution.com
Hosting
• Services
• Website
• Enclosures

www.highroadsolution.com
Promotion
•
•
•
•

iTunes.
Email footer.
Newsletter.
Etc…

www.highroadsolution.com
Questions for Kevin?
Kevin Hoffman
Director, Sales Engineering
HighRoad Solution
Email:
kevin@highroadsolution.com
LinkedIn: /kevindhoffman

www.highroadsolution.com
Upcoming HighRoad U
Webinars:
Where Did Our Love Go? Winning Back Members, Buyers &
Attendees
When: Friday, October 25th, 11 am EDT
Content Leader: John
Brandt, Sales Director

User-Centric Messaging: How the Society for Neuroscience is
Optimizing Member Self-Service
When: Thursday, October 31st, 11 am
EDT
Content Leader: Suzanne Carawan, Chief Marketing Officer

Member Holiday Inbox Basics
When: Thursday, November 21st, 12 pm EST
Content Leader: Ronald
McGrath, Chief Technology Officer
Jenny Lassi, Professional Services

http://shout.lt/mvF9

www.highroadsolution.com
Thank U!
@highroadsol
www .highroadsolution.com

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Starting a Podcasting Program for Member Acquisition & Retention with Kevin Hoffman, Director, Sales Engineering of HighRoad Solution

  • 1. Starting a Podcasting Program for Member Acquisition & Retention HighRoad Solution Kevin Hoffman,
  • 2. Today’s Content Leader Kevin Hoffman Director, Sales Engineering HighRoad Solution Email: kevin@highroadsolution.com LinkedIn: /kevindhoffman www.highroadsolution.com
  • 3. Business Podcasting • • • • • • • • Business Case Know Thy Audience Recruiting Guests Pre-Production Recording Post-Production Hosting Promotion www.highroadsolution.com
  • 4. Business Case • Not just two guys in the spare bedroom. • Representing your brand. • Understand your metrics before you begin. • Openness and honesty is the new black. www.highroadsolution.com
  • 5. Know Thy Audience • What content would interest them the most? • How much time do they have? • What would make this compelling for them? • Why would a prospective member listen? www.highroadsolution.com
  • 6. Recruiting Guests • • • • More difficult then you think. Encourage and build them up. Shyness can be well masked. Host must have the “chopps.” www.highroadsolution.com
  • 7. Preparing Guests • Share a “Guest Prep Document” • Give guest a list of questions to stimulate topic ideas • Let guest indicate must-cover topics and must-avoid topics. www.highroadsolution.com
  • 8. Example Questions • Tell us about an important project that had a big impact on your organization. How did it come about? Who was involved? How did you measure success? • Do you involve third parties in your projects? What is the process for doing that? • What's the magic formula for a projects success? www.highroadsolution.com
  • 9. Example Questions • Does your board understand digital communications? What are you doing to solve that? • How are you staffing/handling social media? How do you know you’re successful? What kpi/metrics are you using? • What are you doing with mobile and how are you explaining buyin? www.highroadsolution.com
  • 10. Example Questions • How long have you been doing this? • What advice do you have to younger people in the association business? • How are you staying up to date? What are your must reads? How do you stay fresh? www.highroadsolution.com
  • 11. Show Structure • Be consistent. • Set expectations for your listeners. www.highroadsolution.com
  • 13. Pre-Production • NO TELEPHONE !! • Guest Microphone – Samson Meteor Mic - $79. • Host Microphone – Samson C03U - $99. • Host Headphones – Audio-Techna - $150. www.highroadsolution.com
  • 14. Pre-Production • Software – Skype • Recording – Two channels. • Jingle – Buy or make. www.highroadsolution.com
  • 15. Recording • Quick pre-recording call. • Schedule time double your expected recording time. • Headphones. • Be natural and relaxed. Have a paper of window with high level bullet points. • NEVER read from a script. www.highroadsolution.com
  • 16. Post-Production • Audio Geeks Unite!! • Remove Noise – iZotope RX - $300 • Production Software – Logic Pro - $200 – Garage Band - Free www.highroadsolution.com
  • 18. Hosting • Services • Website • Enclosures www.highroadsolution.com
  • 20. Questions for Kevin? Kevin Hoffman Director, Sales Engineering HighRoad Solution Email: kevin@highroadsolution.com LinkedIn: /kevindhoffman www.highroadsolution.com
  • 21.
  • 22. Upcoming HighRoad U Webinars: Where Did Our Love Go? Winning Back Members, Buyers & Attendees
When: Friday, October 25th, 11 am EDT
Content Leader: John Brandt, Sales Director
 User-Centric Messaging: How the Society for Neuroscience is Optimizing Member Self-Service
When: Thursday, October 31st, 11 am EDT
Content Leader: Suzanne Carawan, Chief Marketing Officer
 Member Holiday Inbox Basics When: Thursday, November 21st, 12 pm EST
Content Leader: Ronald McGrath, Chief Technology Officer Jenny Lassi, Professional Services http://shout.lt/mvF9 www.highroadsolution.com

Notes de l'éditeur

  1. HighRoad U is a comprehensive educational initiative that packages today’s trends, topics, tips & techniques into a variety of different distribution channels so that you get the content you want in a format that works for your lifestyle.HighRoad U includes our own version of webinars which we call “blUeinars” to stay true blue to our HighRoad brand, as well as a variety of other options such as google+ hangouts and our talkblue podcast program that we are rolling out over the next few weeks.
  2. Thank U for attending today. Please be on the lookout for a 3 question survey to help guide our future programming. I’m Jeff Baker and on behalf of our entire HighRoad crew, take care & do good work.