Digital Government strategy was published on May 30, 2017

1. Concept of Digital Government
Kenji Hiramoto
Chief strategist
National Strategy office of IT
Cabinet Secretariat
Government of Japan 1

2. Sustainable Society
Aging
GlobalizationEconomy
Digital Government is a Platform for Digital Society 2
Population
Diversity
Emerging Tech.
Internet
Cloud Services
Design Thinking
Mobile Tech. APIs
Collaboration

3. 3
Proprietary
Shared or Standard
Service
Central Government
Central Government
& Local Governments
Paper Digital
Human Digital Tech. Support
Computer Device
System Service
Cost Reduction Public Value
Non-Internet User Internet User

4. Concept & Vision
 Government is like a road. It’s a infrastructure of social activities.
 Before the GCIO, it was dart courses. Citizens couldn’t move fast.
 E-Government aims to remove the burden.
 Our new target is a moving walkway. Government will support to accelerate
citizen activities.
4
Sustainable and fulfilling Life.
A world-class environment where workers
and enterprises can fulfill their potential.
Before
the GCIO
“Dart”
Previous
Target
“Road”
New
Target
“Moving warkway”

5. Digital government model
 Trusted and Open Government [User Centric Government]
 Transparency & Openness
 Fairness
 Participation
 Collaboration
 Community support
 Evidence-based policy making
 Service design & user experience
 Digitized and Tech-driven Government [Innovative Government]
 Digital data
 Connected
 Digital technology
 Digital culture
 Deregulation
 Smart phone and Tablet
 Government as a Platform
 Gov. service-embedded Commercial service
 APIs
5
Source:Fujieda-city
Guide at the city hall
Digital government workshop

6. Start with user needs
Digital First
Once only
One stop
Open government
Make it simple
Interoperability
Inclusive services
6
Principals

7. Policy
Service design
• Business transformations
• Customer experience
• Citizen centric web services
Platform
• Openness
• Open data
• National ID service
• Interoperability
• APIs & data standard
• Service platform & Cloud services
• Government wide services
• Public cloud services
IT Governance
•Innovation Team
•IT management
7
Platform
Services from
Governments
Services from
third parties

8. Digital first
IT governance
Platform
Service design
One
stop
Once
only
Law
Support program
Procurement
License
Online application
Innovation
team
Digital master dataWorkstyle reform
Data reference model
Code
Our Goal Decrease inconvenient services
Increase business speed and service level.
Create innovative services
From paper
to digital
No rewrite
Notification
Hands on support
User-friendry
service
Web reform（UX)
Use digital Tech.
Trigger for new
service
Integrated
portal
Easy to gather
the data!
I have not known the
useful information.
My only action
is to confirm it.
I’m at home,
today.
Easy to use!
Amazing
solutions!
Speed up!
Hack it!
It’s cool!!
Everywhere
Enterprises
Data
Mush up the
data from
industries
8

9. Work Together!