High levels of employee turnover and poor morale are often signs of an incompetent manager who fails to provide leadership, guidance, motivation and support. Incompetent managers are unable to provide consistent strategic guidance to employees and often provide unrealistic forecasts. Competent managers create high employee engagement through motivating their teams, while incompetent management can result in poor service quality, increased customer complaints, and lower productivity and profitability for the business.

2. High levels of turnover among employees is usually a sign of an
incompetent manager. Employees don’t want to stay involved
with a company where their manager is not providing leadership,
guidance, motivation and support. Poor morale generally
increases staff turnover and lowers productivity and profitability.

3. The success of any business depends largely on the effectiveness
of its managers. Good managers make the right decisions
thereby ensuring that the business can take advantage of any
opportunities available.

4. At the same time, good managers protect the business by
anticipating and proactively managing any threats to its welfare.
Managers have direct influence on the employees they manage.

5. Managers have the responsibility for aligning the performance of
their employees with the organization’s goals. Management is a
discipline that consists of five general functions: planning,
organizing, staffing, leading and controlling.

6. Poor service quality is another common sign of incompetent
management. Examples of poor service quality include frequent
service interruptions, rising levels of product returns or service
cancellations and increasing numbers of consumer complaints.

7. Customer service and quality control are related issues. If a small
business sells inferior quality products or provides substandard
services, the volume of calls to its customer service department
will increase. The company may not have enough representatives
to handle the increased call volumes, which could mean even
more angry customers.

8. Incompetent managers are not able to provide consistent, strategic
guidance to employees. They often provide overly optimistic
revenue and profit forecasts. If they are unable to meet these
forecasts, stakeholders lose faith in the managers.

9. High employee engagement is directly linked to higher employee
productivity, higher profitability, and lower absenteeism and
turnover. To ensure high employee engagement, companies have
to ensure that every team is led by a competent manager who
understands the needs of their team.
Competent Managers Create High Employee Engagement

10. High performing teams are high on motivation and engagement.
Managers are responsible for motivating their teams. The
manager’s job is to build teams that are highly productive and
organizations that are profitable.

11. By using talent assessments during hiring, organizations can base
their manager selections on objective measures of competencies.
Psychometric assessments help assess the cognitive, behavioral,
and personality related competencies that predict how well a
person will lead a team, and how well they will keep their
employees motivated and engaged.
How to Hire Competent Managers