Presented at the Arkansas Museums Association annual meeting March 2013. This presentation covers a number of aspects to consider when choosing mobile platforms and devices. Presented with Kelly Miller, Mill Creek Software.
1. Picking and
Managing
Platforms and
Devices
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2. Presenters:
Kelly Miller
Founder
Mill Creek Software
Heather Marie Wells
Digital Media Specialist
Crystal Bridges Museum of American Art
Monday, April 1, 13
4. Options
Native - Write to the specific consumer
platform
Hybrid - Web to native consumer app
Web - Web site for mobile device
Cell Phone - Call in to hear audio
Dedicated - Device built to purpose
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5. De
De
vel
vice
op
Fea
Tim
Spe
Cos
tur
e
ed
e
t
*
s
Native All Fastest Highest BYOD
Hybrid All* Mixed Mid BYOD
Web Limited Mixed Low BYOD
Cell Phone Low OK Fast BYOD
Dedicated All Fast Depends High
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6. Device features
Camera Push notifications
Calendar Geofencing
Microphone Indoor location
Contacts App store
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7. Native App
Pros Cons
Fit and Finish Cross Platform
No Limits Cost
Best Experience
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8. Hybrid App
Pros Cons
Cross Platform Can look un-natural
Use Web Skills Supplier Lock-in
Dev Speed Performance
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9. Mobile Web
Pros Cons
Cross Platform Offline Support
Cost Latency
Easy to Deploy Changes Experience
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10. User Behavior
Apps for things we do multiple times.
Web sites for single frequency events.
Apple users download apps, Android users not near
as much.
OS upgrades.
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12. Consumer Products:
A Blessing and a Curse
Pros Cons
Cost Enticing to public
Openness Durability
Public knows how to use Public knows how to use
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13. In Use at Crystal Bridges
For checkout:
Procedures
Turn around and charging time
Accessories
Cleaning supplies
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14. In Use at Crystal Bridges
Installed in gallery:
To make noise or not
Cleaning
Charging
Monitoring
Fixtures
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15. Why didn’t they tell me?
In store displays are special.
OS updates will change things.
People will do unexpected things -
Intentionally and Unintentionally.
Don’t over estimate staff comfort level
with devices and don’t expect it to be
uniform.
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17. Thank You for
Coming!
Kelly Miller
Mill Creek Software
KellyM@MillCreekSoftware.biz
Heather Marie Wells
Crystal Bridges Museum of American Art
HeatherMarie.Wells@Crystal Bridges.org
Monday, April 1, 13