IT Process Automation Overview of NetIQ

1. NetIQ ® AEGIS™ The Control & Automation platform for Process Automation Frank Hoerner

4.  Introduction into Aegis™

5. NetIQ Aegis ™ is a software platform that models, automates, measures and improves run books and ITIL-based processes, bringing control and automation to IT Operations Introduction into Aegis™ Aegis ITIL Process (macro) Run Books (micro) Automate Model Measure Improve

6. NetIQ Aegis™ Architecture Workflow Automation Engine NetIQ Products Enterprise Service Bus & Resource Model 3 rd Party Best-of-breed products Run Books (Event Correlation, Fault Recovery, Routine Server Restarts, etc. ) Processes (ITIL Incident Management, Change Management, DR testing, etc.) Correlation Engine AM SM SCM NCA MOM/ SCOM HPOV Remedy Smarts Adapters Bi-directional data collection and control Activity Libraries Workflow building blocks that control other tools Process Templates Provides built-in knowledge Presentation Layer Consoles tailored to specific users Independent Engines Allow data processing scalability Reconciliation Layer Normalizes data from diverse tools Ops Console Config Console Reports … …

7. The Aegis™ community NetIQ Development Partners Customers Services Partners

17. Q&A For questions or more details do not hesitate to contact me: [email_address] +49 (2102) 49 65 27