Holly Duckworth discusses strategies for recruiting, retaining, and maintaining volunteer leadership. She intends to define what it means to be an effective volunteer, demonstrate how to personally recruit volunteers to increase the chances of them saying "yes", and identify how to retain volunteers by delegating tasks and holding committees accountable to contribute to the association's vision and mission. Duckworth also aims to create an ongoing appreciation plan to grow the volunteer base over years.

1. Volunteer Victories: Recruit, Retain
& Maintain Volunteer Leadership
Holly Duckworth, CAE, CMP
@hduckworth
#LSI #leadership
Leadership Solutions International

2. @hduckworth

4. Intentions for the Session
Define what it means to be an effective volunteer and
board member for any association.
Demonstrate how to ASK recruit a volunteer in a
personalized manner that increases your odds of hearing
“Yes”.
Identify how to retain your volunteers by delegating tasks
and holding ACCOUNTABLE committees who know the
work contributes to the association vision and mission.
Create customized ongoing APPRECIATION plan that will
grow your volunteer bases for years to come.

5. Technology Zone:
Twitter @hduckworth
Text 503 887 4112
www.Facebook/leadershipsolutionsinternational
www.leadershipsolutionsintl.com
Use this as a place to learn and grow.

6. Holly Duckworth, CAE, CMP
Speaker, Trainer & Volunteer:
• Travel Portland - US Figure Skating
Championships
• Inaugural Lance Armstrong Livestrong
Ride
• Meeting Professionals International
• President National Speakers Association
• Chair, Component Relations American
Society for Association Executives
• Leadership Trainer, Green Meetings
Industry Council
@hduckworth

7. @hduckworth

8. @hduckworth
What do you
see today?
What you visualize, you will actualize

9. The Dating Game:
@hduckworth

10. What Traits Do You Want in a
Volunteer?
@hduckworth

11. What Are The Benefits of
Volunteering?

12. What Skills Should go on my
Volunteer Job Description?
Personal Skills Shared Board Skills
Leadership Association Experience
Strategic Thinking Diversity – reflects
Communication membership
Influence Global Mindset (if applicable)
Loyalty Financial Expertise
Business Acumen Governance
Financial Skills Strategic Planning

14. ASK: Indirect
Volunteer:
Hi Sarah, I have this project coming up for GMN it’s
kinda big and I could use some help do you think you
could help me?
Potential Volunteer:
Well, up no you see I’m kinda busy with work and family
so I don’t have time to give right now.

15. Ask: Direct
Volunteer:
I am working to produce the October GMN education
program we are planning the event for October 10th from
9am – Noon. I know you have a talent for creating marketing
flyers do you think you would be able to help us create this
one flyer?
Potential Volunteer:
I am really busy and I think I could fit in this small project for
you the week of September 1st. Could that work for you?

16. Ask: Do NOT
Send ONLY an email
Ask in a Newsletter
Beg
Force or Coerce

17. 100%
@hduckworth

18. Why use Volunteers?
Greater impact to your vision mission
Save organization time
Increase organizations revenues

19. Volunteer vs. Employee
It’s more than the difference between simply a pay check and no pay check.
Are you teaching your volunteers this when they work with other
volunteers?
@hduckworth

20. Technology
@hduckworth

21. Understand Motivations of the
Volunteer
Learn a skill
Share a skill

22. @hduckworth

24. Remember with
volunteers they have a
choice and 100’s of
other organizations
would love to have the
same people
With volunteers it is all
personal and passion
@hduckworth

25. Recruitment Ideas:
Volunteer Fair
Virtual Volunteerism
Job board
Volunteer Manager
Use of President Elect, to recruit to their team
Track skills of your members
Offer Leadership Training
Tell your own Testimonials about why and how you
volunteer (web, newsletter, in person)

26. Volunteers need to know they are part of something bigger

27. Accountable

28. Secrets to Retain Volunteers?
Give them ownership
Give them something meaningful to do
Demonstrate for them how what they do makes a
difference to the organization
Make it easy to volunteer
Keep task sizes manageable
Have regular committee meetings

29. Volunteers need to know they are part of something bigger

30. We Have More In Common

31. Next Generation Volunteers
@hduckworth

32. Tips to Volunteer Recruitment

33. @hduckworth

34. 7 Tips on Successful Volunteerism
Work on a cause that means something to you
Consider sills you have to offer
Do you want to learn something new
Combine goals
Don’t over commit
Think family
I never thought of that vs. that will never work

35. Secret Millionaire
@hduckworth

36. Appreciation

38. Intentions for the Session
Define what it means to be an effective volunteer and
board member for any association.
Demonstrate how to ASK recruit a volunteer in a
personalized manner that increases your odds of hearing
“yes”.
Identify how to retain your volunteers by delegating tasks
and holding ACCOUNTABLE committees who know the
work contributes to the association vision and mission.
Create customized ongoing APPRECIATION plan that will
grow your volunteer bases for years to come.

39. Thank You!

40. CTRL+ALT+Delete:
How to Reboot
your Association for Success
Available Early
2013
Releasing control in your association, Looking at alternate strategies &
Deleting all that no longer serves your vision to become more efficient and
effective
Holly Duckworth, CAE, CMP

41. Volunteer Victories: Recruit, Retain
& Maintain Volunteer Leadership
Holly Duckworth, CAE, CMP
Leadership Solutions International
@hduckworth