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Group
Culture
 By HorizonKey
Group culture, Why?
“The survey by Piper Jaffray shows a new record for holdings of
iPhone among the teenagers, which reached 17%, and 37% of the
interviewees said they were going to buy an iPhone in 6 months.‖



  Q: Why are teenagers obsessed with
  Apple products?

       A:Apple understands teenagers, which
         enables it to design, advertise, and
         market to their tastes..
Consumer behavior: the process
through which individuals with
particular culture can realize their
inner values


Consumption is one of
the ways how the
public expresses its
cultural values

Future consumption trends =
Research on culture of
social groups
Enterprises
International enterprises
                                  taking social
                                  group cultural
                                  research as a
                                  prerequisite
                                  for product
                                  development

Domestic pioneering enterprises



Media
The model of group culture
       research
Values                                                   Lifestyle                Consumer behavior

                  Personality    Character and emotion



                  Occupation     Values of occupation
Powerful Model




                        Want     Idea of consumption                                                                 Necessities of life
                                                                             Necessities of life, entertainment
                                                                             and interaction
                                 Belief of life, values of success, love
                         Ego     and marriage, self-judgment


                     Respect     Idols and authority                         Star worship


                      Follow     Fashion


                   Uniqueness                                                Brand activities,
                                 Unique personal style                                                               Favorite products
                                                                             Typical behavior


                       Let go    Dislikes


                 Probe values and the reasons              Track their lifestyle            Acknowledge consumption decisions and
                                                                                            their causes
?
Personality
Character and hobbies

Occupation                             How do we realize
Value of occupation

Want
Commodities, service and honor that they
desire

Ego
Self-perception

Respect                                              MEANING Explore the significance of these features
                                                                  for the enterprises to grasp consumption
People they respect and why                                       trends
Follow
Things they follow                                RULE    Summarize the values, life and consumer behavior of
                                                          the group
Uniqueness
The way they show their uniqueness
                                                   Describe and Show the values, life and consumer
Let go                                             behavior of the group
Dislikes
Our Research Methods
We need to know more
                       Typical day




                       Mapping (wallet,
                       communication network,
                       etc)



                       Life-frame
24 Hours
                                                        6am

                              4am                                          8am
                                                                                                   Sleep

                                                                                                   Exercise
                                                  6am
Who                                   4am                           8am                            Wash up
                 2am                                                                 10am
                                                                                                   Breakfast
                                                   6am
When                    2am                 4am                8am            10am                 Overtime

                                                                                                   Play on computer
                                    2am                                10am
                                                                                                   Watch TV
What                                                                                               Have fun with friends
                       12pm                                                12am
                                                                              12am          12am
          12pm                   12pm                                  12am
                                                                      12am
                                                                                                   Lunch

Why                                  10pm                            2pm                           Take a nap
                          10pm                                             2pm
                         10pm                                                                      Outdoors
                                                                              2pm
                                            8pm               4pm
                                                                                                   Shopping
How         10pm                                        6pm
                                                                                     2pm
                                     8pm                        4pm                                Dinner
                                                                 4pm
                                                    6pm
                                                    6pm                                            Take walk

Feeling                                                                                            Bathe
                              8pm                                          4pm
                                                                                                   Music

                                                   6pm                                             Reading
Wallet Mapping   Communication Network Mapping




          Sample
             A




Mapping




          Sample
            B
When we need more detail


 Home-visit
 ——spend one day with interviewees




                                                     Observation
                              ——to know their environment and their emotions
Home visit
Photos and Video
            ——record their environment
                and feelings



      Shadow research
      ——focus on how they generate
          behavior

When we need to feel
Shopping with interviewees

  Debated
MOTOROLA
 vs NOKIA.

                                                                Too expensive




                                                           Domestic Mobile
                                                            Phone Brands


     Final choice: the
   unexpected Samsung.   exit                   entrance                          Giving no
           Why?                 Return at the                                   glance, why?
                                 exit, why?
When we need interviewees
to inspire us




 Workshop
 ——to inspire subjects’ imagination
Application of workshops in research
  We provided different stimuli to involve participants in the problems to be solved and thus arouse their
    inspiration, aiding the generation of new concepts.

                      Stimuli in parallel
        Stimulus A       Stimulus B            Stimulus C                             Stimulus A




                                                                Progressive stimuli
         Idea A           Idea B                Idea C                                 Idea A        Stimulus B


                                                                                         Idea B       Stimulus C
                                   Review ABC

                                    Solution                                             Idea C


                                                                                          Solution
Fifteen year of
research experience



Over ten different
social groups
2009    City media youth
2011 The post-90s

                                                          2006 Fashionable urban men

   2010 Private entrepreneurs
                                                                2004 Career Tweens


            2007 The post-60s~90s

                          2005 Middle class


                           2003 Blue-collar workers


                                 1999 Migrant population
Changes from the
post-60s to the                                                  Interaction “devotion” to “square
                    Personal style: ―uniform‖ to ―unique‖
post-90s                                                         deal”
generations      Idea of authority: ―respect‖ to ‖independent‖    Fashion “decoration” to “part of
                                                                  life”
Differences in the values of the post-60s~90s
(Elements of Values)



                              Sharing




                                       devotion


                                                                                                 Open-minded
                           Loftiness                                                   fashion
                                                                    respect   egoism             and tolerant




                                                                                                 neutralization


                                                  self-control
                                                   Material needs



                       needs of                   Sensibility of
                       innovation   win-win       information




                                                                                                            Decade
Personal style:from ―uniform‖ to ―unique‖


                                                                                                                           Unique identities
                                                                                  External
                                            Inner                                personality
       Uniformity and                  transcendence
        Consistency                                                                                                   I am the only one; this is me.




                                  We liked to be in the spotlights by,   Society does not quite approve of
                                  for example, excellence in studies     similarity. If you do not have your own
                                                                                                                         I hope that, in my friends’ eyes,
  We would like to have our own                                          personality and you are completely
                                  or being a wholesome person. We                                                        I am a cool girl with five
  style in dress. But we were                                            obedient and well-behaved, there is no
                                  would never demonstrate our                                                            piercings in my left ear and
  not against being dressed the
                                  personality by dress however. At       way for you to get attention. What’s
                                                                                                                         three in the right, a cool girl
  same. Red dress was popular                                            more, you may not find your own circle
                                  that time, we usually wore what                                                        who is dressed in a black,
  then and could be seen                                                 of friends. I can accept demonstrating
                                  our parents made us wear. But we                                                       stand-up collared, tight dress.
  everywhere. And we were all                                            my own personality without crossing the
                                  could be ahead our time in terms                                                       Whenever they think of those
  OK with that.                                                          line of traditional ethical standards. The
                                  of thinking, by enjoying                                                               features, I am the one they will
                                  unconventional music and poetry        post-80s generation wants to go wild.
                                                                                                                         think of. Those are my
            ——born in 1960s                                              However, our inner traditionalism is a
                                  for example.                                                                           particular symbols.
                                                   ——born in 1970s       mental barrier.
                                                                                                                                      ——born in 1990s
                                                                                                 ——born in 1980s
The attitude towards authority: ―respect‖ to ―independent‖




            Obey                              Suspect                        Challenge authority                         Deconstruct
          authority                           authority                                                                   authority




  At our age, we respected our       I hoped that our elders could         I longed for communication on an       Nowadays, nobody can
  parents and teachers with awe.     communicate with me just as           equal basis. However, influenced       dominate your life. People can
  So we accepted their               friends rather than force me to       by the education surroundings          give suggestions, but they can
  instructions without even the      do something. But that did not        since my childhood, but there are      never make decisions for you.
  slightest uncomfortable feeling.   mean our parents and teachers         some deeply ingrained ways of          It is up to you; no one can live
  This kind of one-way instruction   could not interfere with our lives.   thought that made me accept            your life for you
  was to us acceptable.              The kind of interference was not      some instructions on authority.        .
                                     a bad thing.                          For example, as a child, you have                    ——born in 1990s
              ——born in 1960s                                              to do what your parents tell you to.
                                                    ——born in 1970s
                                                                                           ——born in 1980s
The post-90s prefer ―square deal" over ―devotion & sacrifice‖



        Devotion &                                Selfish &                              Reciprocal                            Square deal
         Sacrifice                               Selflessness
                                                                    Selfish


                                    Selfless




 At that time, we identified with       In my childhood, I especially         From my point of view, devotion and           The gains can only be achieved
 devotion and sacrifice. People         hoped to be treated equally,          sacrifice will just benefit others at my      only at equivalent cost. That is
 held the belief of being               especially in communication. I        expense. Such deeds are irresponsible         the ―principle of equivalent
 disinterested and working              was the monitor of my class
                                                                              with regard to our own lives and families.    exchange‖ proclaimed in the
 selflessly for the public. There       then. But I never asked my
 was no such concept as win-            classmates to do things in an         The spirit of Lei Feng no longer works        cartoon ―Alchemy.‖ And we
 win or mutual benefit. Hence,          imperative tone. Instead, I would     nowadays. If collective honor has to be       believe it is the truth.
 we never thought about those           tell them those were the              obtained through my sacrifice, then I will    Interpersonal relationship also
 things.                                instructions from our teachers.       carefully consider the situation. I need to   adhere to the principle.
                                                                              make sure what’s sacrificed can be
             ——born in 1960s                                                  somehow made up for.                                      ——born in 1990s
                                                     ——born in 1970s
                                                                                                     ——born in 1980s
Fashion is decoration for the post-60s, part of daily life for post-90s

                                        Fashion to distinguish                         Fashion everyday
                                               oneself
     Fashion as ornament




                                                                        帅气



                                                                        淑女


     I like fashion accessories; they   Famous brands are my favorites. But       Fashion means going after trends, and it is
     can add a crucial touch when       purchasing power is decided by            everywhere. Dressed in JJ and D&G, we
     properly matched. Fashion is       economic strength. Therefore,             are mature in our appearance. At the same
     about taste in arranging           fashion is a practical issue. However,    time, it is important to ―have face‖.
     ornaments. It doesn’t matter       no matter what we wear or in what         Sometimes, we go to Starbucks with our
     whether they are famous brands     brand we dress ourselves, I maintain      friends. It is really flattering and cool to
     or not.                            that we should have our own styles        have a Starbucks cup in hand.
                                        and be consistent. In my point of view.                            ——born in 1990s
            ——born in 1960s, 1970s      Fashion means being yourself.
                                                          ——born in 1980s
The popularity of classics is challenged by the post-90s

                                      Prefers classics
                                                                                                                   Prefers the unexpected &
                                                                                                                          mysterious




    Personally, I don’t like fashion. The proof of a good thing lies in    The ads of Pepsi Cola have a strong force of affinity because there’re many
    the test of time just like ―Forest Gump‖. Fashion is too short-        stars in them. Having many stars as its spokesmen, behind each star there is a
    lived. That is why I don’t like it.
                                                                           group of fans, thus people with different tastes will like it. That’s why it attracts
                                                    ——born in 1960s
                                                                           so many people.
                                                                                                                                            ——born in 1990s
    ―Gone with the Wind‖ was a book that I couldn’t put down at that
    time. It is such a classic that, even now, I pick it up and read it.
    And for sure, I also watch the movie adapted from the novel.           Andy Lau, a legendary figure who made marvelous achievements through his
                                                                           own efforts, a star of screen, television and music: excellent performance in
    Lin Qingxia, my dream lover, was a girl of matchless beauty. And       the three fields. He has kept it up for 20 years. His optimism and diligence
    she really stood out as a good actor. I still admire her now and       have made him a model in the movie and music industry, and they are also the
    will keep following her news.                                          very reasons why he has attracted so many fans.
                                                     ——born in 1970s
                                                                                                                                            ——born in 1980s
The enterprising—— I strive
“The priority is to learn from media.‖
   Opinion leaders with deep thoughts and
   simple social lives


 Those devoted to entertainment
                      —— Have Fun
               “ to die either outside or online‖

                  A little of everything

The bourgeois —— I Plan
“News about life is of great importance”

The life experts – good at planning
and enjoying life
I--Strive: Opinion leaders with deep thoughts and simple social lives

  ——―Study always comes first . There are many things more important than online games and chatting.

                                   The computer/mobile is            For information, focus on great events      Small acceptance range however
  Self-disciplined                                                                                                 great influence
                                    installed with practical           and less attention to gossip news
   ―I surf internet only after     software                                                                       IM communication for multiple
    dinner, and not for long as                                                                                     functions
    I have to work/have
    classes the next day.”
   Study always comes first
    and other things just waste
    time. There are many
    things more important
    than online games and
    chatting.


    Progressive, low reliance                                                               Exclusive to one            Narrow acceptance
                                                     Preference for hard news
         on new media                                                                            media                  but great influence


 High appraisal of traditional                      Follows information              Slow reaction to                Focused on one media
  media                                                                                 interfering information          stream at one time


                                             2008年5月12日14时28分,四川汶川
                                             发生里氏7.8级地震。详情请点击
Have Fun: Those devoted to entertainment – a little of everything
    ——―To die either outside or online.”


   Obsessed with internet          Traditional media abandoned            Mainly entertainment news          Regular routine
                                               • The neglected traditional • Entertainment news and gossip
                                                                                                                • Routines for gathering
                                                 media                       occupies 90% of online time
  • Over 2 hours online                                                                                           entertainment information
                                                                                                             2. 打开主页后,先点击―娱乐‖板块     3. 先浏览当日的―娱乐‖头条,看是

    daily                                                                                      1. 手动登陆腾讯主页
                                                                                                                                    否有感兴趣的新闻




  • A day starts and
    ends with the                                                                              4. 逐一浏览娱乐头条
                                                                                                             5. 今天的头条都不是感兴趣的,所
                                                                                                                                   6. 关闭完娱乐页面,随即关闭腾讯主页

    computer. It is ok not                                                                                   以迅速关闭―娱乐‖板块页面




    to eat or sleep but
    impossible not to
    surf the internet

               Highly dependent,                                                      Through                    Large circle and a little
                                                      Entertainment
                  fashionable                                                       multiple media                   of everything


 Always playing computer or                 Various software           Superficial        Multiple media                       Always online
  mobile phone                                                            understanding
                                                                                                                                   Making fast friends

                                                                                                                                   Gossip only
I--Plan: The life experts – good at planning and enjoying life
——―News related to my life is of great importance”

    Regular                         Value judgment                 The pleasure of                             According to priority
                                                                      vision
   • ―I surf the internet when    • ―I can listen to the radio while • Video is more lively and vivid for    • Although the TV and computer are
                                    driving; it will waste battery to broadcasting emergency events            both on, when I need to do things with
     resting and after dinner.”
                                    listen to the radio on a mobile and entertainment video is more            the computer, I can turn off the TV and
   • “I watch TV for 1 hour
     and then surf the internet     phone.。”                           lively                                  vice versa.
     for more 1-2 hours almost
     every day.”




                                                                                                                            At the margin
             Availability first                         Vision first                          Need first
                                                                                                                            of information

  Availability first                      Focus: Investment, life, health, interesting news                Not conversation starters
                                           • ―Every day, before I go out, I will check my horoscope”                               • They are good
                                           • “Information of money management attracts me most and there                             at sharing
                                             are specific channels to get it.”
                                                                                                                                     information of
                                                                                                                                     money
                                               健
                                                                                                                                     management
                                               康                                                                                     and life. But
                                               养                                                                                     they are always
                                               生                                                                                     the receiver, not
                                                                                                                                     the one who
                                                                                                                                     starts the topic.
7 types of fashionable man – Up-man and Experience-man most common


             For pleasure




                               Consultant                             Symbolist

  Fashion depends               Loves to share            Fashion is the
  on my hobbies.                fashion with              combination of vision
                                                                                                 Experience
                                others.                   and power.

                                                                                       Pioneers of
                                                                                       fashion experience
                                                                                       who have no idea
                                                                                       of the money as
                                                                                       long as it is new.

             Creative                    Showing off

                                                                                       They know what to
   Fashion is lifestyle;    The pricier, the better,
                                                                                  UP   pursue and they
   you know what you        especially for those to be
                            displayed. Social circle is
                                                                                       value study.
   desire and what
   you dislike.             the weathervane of
                            fashion.
Preference of different fashionable groups
                                     clothes        Home furnishing                                             Mobile      House
                       Symbolism                                           Accessori      Pen         car                            Cologn
Power + vision                                                             es                                   Phone


                                     clothes             Shoes                        Perfume         Make uo               Home furnishing
Appearance +           Consultant                                          Accessories                            car

vision

                        Creative                         House             clothes     Accessories
                                     Collectibles
Vision                                                   furnishing


To display his                                           Underwear         clothes     Accessories    Home furnishings
                                     Collectibles
knowledge and quality For pleasure

                                      car                House            Jewelry      Watches       Mobile       clothes   Shoes
Power                  Showing off                                                                   Phone
Show his wealth

Appearance                 Up        clothes            Accessories                                   Shoes
                                                                            car        Makeup

To show his status
                                     clothes                                                         Accessories Cologne
with the lowest cost   Experience                      Digital products   Mobile        Shoes
                                                                          Phone
Fashionable men favor acting 8.9 years younger

  Men favor acting 8.9 years younger, female 9.8                                Prefer bright colors

Natural age     56-65      46-55      36-45      26-35      15-25
                                                                             —— I love the big multicolored backpack from
                                                                                 Raf Simons which reminds me of the big
                                                                                 one I had when I was young.
Pretend to be      47-56      36-46      26-36      18-27     8-17           —— I once had a coat custom made and I
                                                                                 really love it. It is red-brown, classic and
                                                                                 old, with many tiny sequins. When you
                                                                                 go to a party, once it gets dark, it is cool
                Men also want to be cute                                         and gorgeous to be in it.

                            It is just like polarization in my office   Age has become a secret for men too
                            where the young dress mature and the
                            middle-aged try to look young. Men               One day, someone told me that Karl’s birthday
                            acting young can be often seen in                is in the next few days and he suggested that
                            offices and places for relaxation. Men           we have some fun. So I asked Karl how about
                            try many ways to look young, such as             the idea. He smiled bitterly and asked me to be
                            colored contact lenses, mobile phones            low key, saying that there is no need to
                            and backpack with cartoon decoration,            celebrate the birthday for he is old. I couldn’t
                            playing PSP and iPod in snack bars.              understand. For God’s sake, why did he feel so
                            Those trying to look young dislike               upset? Men should be charming when he is
                            masculine mobile phones and their ring           getting older and mature. Many of my
                            tones are always funny frequencies of            coworkers are like this.
                            a child’s voice.
The environment of Chinese private entrepreneurs
     Entrepreneurs think highly of China' economic development

     The civil servant recruitment examination, migration, and investment
      are worsening the environment for entrepreneurship

     The predicament of private enterprises shows the waxing and
      waning of power between the government and the market

     The legal environment is mingled with weal and woe

     The awkward public opinion environment

     Four major predicaments: taxes, financing, talent, and management

     High life satisfaction with low appraisal of property and life security
68%     of private entrepreneurs are optimistic about China’s current
        economic development policies, believing that current economic
        trends facilitate the development of their enterprises.


  67% of private entrepreneurs have felt pressure
  from competition with state-owned enterprises and
  foreign-invested enterprises.
                                                      67%
78%     of private entrepreneurs have noticed the impact of
        government policy changes upon the enterprises.



          51% of private entrepreneurs
          attest to strong legal protections.   51%
。

     Tags of the Post-
           90s
     Relentless pursuit of astounding looks


     Unfading youth and permanent social
                                 circles
         Study is always boring, interest is
                       forever decreasing.

    Endless fighting, hopeless college, and
                             jobless future
        Quick to unite, quicker to separate
                 Relax, but don’t indulge
              Satisfied with a smattering of
         information and intense sensuality
     Self-presentation starts with language
Beijing, Shanghai, Guangzhou, Wuhan, Chengdu




                                                                                               Imperial capital
                                                                         School uniform is an honor
                                                                         and friends are the priority.
                                                                                 River city Wuhan
                                                                          The nine-head bird can
                                                                          be conservative, too.
                                                  Chengdu – the land of abundance
                                                        Who is more daring than me         Shanghai Bund
                                                        when facing love?          Diligence and arduousness
                                                                                   generate confidence

                                                                             The city of rams -- Guangzhou
                                                                                Low-key and
Life varies                                                                     leisurely youth
among the
post-90s
。

    Most disputed: dating, non-mainstream and studying
    Most sporting: parkour
    Most adventurous: biking to Kangding
    Most enterprising : starting a business, making my own
                        films, holding concerts
    Most well-behaved: receiving scholarships, getting high
                      marks
    Most studious: mastering history
    Most philanthropic: persuading more people to care
                        about environmental protection
    Most voguish: possessing brand products
    Most nostalgic: tongue-twisters, Rubik’s Cube
    Most stupid: living for school, quitting school                         alternativ e
    Most collaborative: being a sibling to parents
                                                              Fashion =
                                                                           outstandin gdressing  sport  χ
    Most showy: buying newest Apple iPhone
    Most violent: brawling
    Most dispirited: playing Chinese poker                    The post-90s’ trends of
    Most popular catchphrase: I am not puffy but strong.
                                                              life
A tide of provocative and stimulating ads!
 Bubbling with fun and joy, making people laugh – catering to the needs of the post-90s who have just waved
 goodbye to their childhood and still refuse to confront serious topics

   Rebellious and daring –activating the post-90s’ tendency to challenge authority and
   manifest individuality
     Shocking and enthusiastic – in line with the youthfullness of the post-90s
        Delicate and colorful – matchingthe aesthetic preferences of the visually-inclined post-90s
            Closely following the catwalk styles, assuring fashion and stylishness – to avoid mockery
            by the post-90s born on the information superhighway with cables in their mouths
What shall we do in the future?
Clockless
                          Slow walkers
             Budget husband
                                        workers
                                ant tribe
              Leftover women
                                  Gold-bowl seekers
            The Lonely Party   Eggshell family
                         Urban ghost tribe   Pinkers
                                           Migratory
                    Hidden marriage family groups




New groups emerge at all times. We need only remain curious and
observe their mental activity and behaviors.
Blue-collar workers      Working Tweens         Intergenerational research
      2004 —                 2005 —                      2005 —




                      Continuous research building upon
                           previous projects on existing groups
Focus on
interaction
between different
groups



Probe their
social networks
About HorizonKey
HorizonKey
     Who Are We?

        HorizonKey is part of the Horizon Research Consultancy Group founded in 1992, one of
        China’s first research consulting firms. The Group is a consumer-oriented, data-driven marketing
        and management solution provider. Today, it is China’s most prestigious domestic marketing
        research organization.


        The whole group is a seamless research & consulting services chain

                                                                           With sustainable R&D investment , cooperation
                                             Horizonkey.com:
                                                                           with international institutions, and accordance
                                              online studies on
                                              group cultures               with the international professional standards,
                                                                           Horizon Group has grown to become a brand by
                                                                           successfully combining global vision and local
                                  Horizon Research:
                                                                           expertise in research services. Horizon provide
                                  Case -based
                                  project studies                          China-fit solutions to international clients.

            Vision Investment:                        Progress Strategy:
            Projects selection                        customer -driven
            advisory consulting                       solutions


                                                                                                                             - 47 -
HorizonKey
     Who Are We?

        Horizonkey is an international marketing research company specializing in
        social and cultural research.

            Founded in 1999, China’s only private marketing research company based on opinion polling
            and studies of society and culture.
            Honored by ESOMAR and ARF with awards for best research practices
            Trustee member of ESOMAR and other academic associations
            Rapid dissemination of latest research to over 800 local and international media partners
            Our team



          Horizonkey’s employees consist of young and conscientious local and international trained professionals. They
           have various academic backgrounds including Sociology, Statistics, Psychology, Marketing, Computer Science,
           Economics and Law. Over 90% of full-time researchers have master or higher degrees. More than 60% of
           them have had four or more years of experience in professional social and culture research or policy
           study.


                                                                                                                      - 48 -
HorizonKey
             Our Values




China-based, global vision           Profound insight, agile analysis      Accumulate and innovate
For the last ten years, HorizonKey   Our deep understanding of Chinese     We believe understanding change in
has provided connections between     society offers a unique perspective   China and around the world requires
China and the world. We use          on the fundamental changes            both accumulation and innovation.
objective, original data to open     happening daily. Our firm grasp of    Therefore, we actively incorporate
windows onto Chinese society and     up-to-the-minute developments         previous research to reveal
consumers, simultaneously seeking    allows us to share ―Key‖ moments      underlying patterns and adopt
to broaden China’s access to the     with our partners worldwide.          advanced research techniques to
rest of the world.                                                         solve new problems.




                                                                                                                 - 49 -
HorizonKey
     The Horizonkey difference

          Public Opinion Tracking                    Index Research
          The only research company with            The only research company to develop
          experience tracking Chinese public        broad industrial and social indices to
          opinion across diverse issues, multiple   reliably identify trends over time.
          sectors and extended periods of time.



           Cultural Research                        Philanthropic Research
             The only research company offering      The only organization capable of
             deep analysis of lifestyles, values     integrating research, resources and
             and consumer habits across different    action in China’s growing philanthropy
             Chinese social groups.                  sector.




          Communications                             Innovative Methods
          The only research company in China          We constantly add new methods to our
          with integrated global communications       research repertoire. We have used
          and media resource distribution.            collaborative workshops to troubleshoot
                                                      charities and an online lab to study
                                                      consumer psychology and purchasing
                                                      habits.

                                                                                                - 50 -
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Group culture in china by horizonkey

  • 3. “The survey by Piper Jaffray shows a new record for holdings of iPhone among the teenagers, which reached 17%, and 37% of the interviewees said they were going to buy an iPhone in 6 months.‖ Q: Why are teenagers obsessed with Apple products? A:Apple understands teenagers, which enables it to design, advertise, and market to their tastes..
  • 4. Consumer behavior: the process through which individuals with particular culture can realize their inner values Consumption is one of the ways how the public expresses its cultural values Future consumption trends = Research on culture of social groups
  • 5. Enterprises International enterprises taking social group cultural research as a prerequisite for product development Domestic pioneering enterprises Media
  • 6. The model of group culture research
  • 7. Values Lifestyle Consumer behavior Personality Character and emotion Occupation Values of occupation Powerful Model Want Idea of consumption Necessities of life Necessities of life, entertainment and interaction Belief of life, values of success, love Ego and marriage, self-judgment Respect Idols and authority Star worship Follow Fashion Uniqueness Brand activities, Unique personal style Favorite products Typical behavior Let go Dislikes Probe values and the reasons Track their lifestyle Acknowledge consumption decisions and their causes
  • 8. ? Personality Character and hobbies Occupation How do we realize Value of occupation Want Commodities, service and honor that they desire Ego Self-perception Respect MEANING Explore the significance of these features for the enterprises to grasp consumption People they respect and why trends Follow Things they follow RULE Summarize the values, life and consumer behavior of the group Uniqueness The way they show their uniqueness Describe and Show the values, life and consumer Let go behavior of the group Dislikes
  • 10. We need to know more Typical day Mapping (wallet, communication network, etc) Life-frame
  • 11. 24 Hours 6am 4am 8am Sleep Exercise 6am Who 4am 8am Wash up 2am 10am Breakfast 6am When 2am 4am 8am 10am Overtime Play on computer 2am 10am Watch TV What Have fun with friends 12pm 12am 12am 12am 12pm 12pm 12am 12am Lunch Why 10pm 2pm Take a nap 10pm 2pm 10pm Outdoors 2pm 8pm 4pm Shopping How 10pm 6pm 2pm 8pm 4pm Dinner 4pm 6pm 6pm Take walk Feeling Bathe 8pm 4pm Music 6pm Reading
  • 12. Wallet Mapping Communication Network Mapping Sample A Mapping Sample B
  • 13. When we need more detail Home-visit ——spend one day with interviewees Observation ——to know their environment and their emotions
  • 15. Photos and Video ——record their environment and feelings Shadow research ——focus on how they generate behavior When we need to feel
  • 16. Shopping with interviewees Debated MOTOROLA vs NOKIA. Too expensive Domestic Mobile Phone Brands Final choice: the unexpected Samsung. exit entrance Giving no Why? Return at the glance, why? exit, why?
  • 17. When we need interviewees to inspire us Workshop ——to inspire subjects’ imagination
  • 18. Application of workshops in research  We provided different stimuli to involve participants in the problems to be solved and thus arouse their inspiration, aiding the generation of new concepts. Stimuli in parallel Stimulus A Stimulus B Stimulus C Stimulus A Progressive stimuli Idea A Idea B Idea C Idea A Stimulus B Idea B Stimulus C Review ABC Solution Idea C Solution
  • 19. Fifteen year of research experience Over ten different social groups
  • 20. 2009 City media youth 2011 The post-90s 2006 Fashionable urban men 2010 Private entrepreneurs 2004 Career Tweens 2007 The post-60s~90s 2005 Middle class 2003 Blue-collar workers 1999 Migrant population
  • 21. Changes from the post-60s to the Interaction “devotion” to “square Personal style: ―uniform‖ to ―unique‖ post-90s deal” generations Idea of authority: ―respect‖ to ‖independent‖ Fashion “decoration” to “part of life”
  • 22. Differences in the values of the post-60s~90s (Elements of Values) Sharing devotion Open-minded Loftiness fashion respect egoism and tolerant neutralization self-control Material needs needs of Sensibility of innovation win-win information Decade
  • 23. Personal style:from ―uniform‖ to ―unique‖ Unique identities External Inner personality Uniformity and transcendence Consistency I am the only one; this is me. We liked to be in the spotlights by, Society does not quite approve of for example, excellence in studies similarity. If you do not have your own I hope that, in my friends’ eyes, We would like to have our own personality and you are completely or being a wholesome person. We I am a cool girl with five style in dress. But we were obedient and well-behaved, there is no would never demonstrate our piercings in my left ear and not against being dressed the personality by dress however. At way for you to get attention. What’s three in the right, a cool girl same. Red dress was popular more, you may not find your own circle that time, we usually wore what who is dressed in a black, then and could be seen of friends. I can accept demonstrating our parents made us wear. But we stand-up collared, tight dress. everywhere. And we were all my own personality without crossing the could be ahead our time in terms Whenever they think of those OK with that. line of traditional ethical standards. The of thinking, by enjoying features, I am the one they will unconventional music and poetry post-80s generation wants to go wild. think of. Those are my ——born in 1960s However, our inner traditionalism is a for example. particular symbols. ——born in 1970s mental barrier. ——born in 1990s ——born in 1980s
  • 24. The attitude towards authority: ―respect‖ to ―independent‖ Obey Suspect Challenge authority Deconstruct authority authority authority At our age, we respected our I hoped that our elders could I longed for communication on an Nowadays, nobody can parents and teachers with awe. communicate with me just as equal basis. However, influenced dominate your life. People can So we accepted their friends rather than force me to by the education surroundings give suggestions, but they can instructions without even the do something. But that did not since my childhood, but there are never make decisions for you. slightest uncomfortable feeling. mean our parents and teachers some deeply ingrained ways of It is up to you; no one can live This kind of one-way instruction could not interfere with our lives. thought that made me accept your life for you was to us acceptable. The kind of interference was not some instructions on authority. . a bad thing. For example, as a child, you have ——born in 1990s ——born in 1960s to do what your parents tell you to. ——born in 1970s ——born in 1980s
  • 25. The post-90s prefer ―square deal" over ―devotion & sacrifice‖ Devotion & Selfish & Reciprocal Square deal Sacrifice Selflessness Selfish Selfless At that time, we identified with In my childhood, I especially From my point of view, devotion and The gains can only be achieved devotion and sacrifice. People hoped to be treated equally, sacrifice will just benefit others at my only at equivalent cost. That is held the belief of being especially in communication. I expense. Such deeds are irresponsible the ―principle of equivalent disinterested and working was the monitor of my class with regard to our own lives and families. exchange‖ proclaimed in the selflessly for the public. There then. But I never asked my was no such concept as win- classmates to do things in an The spirit of Lei Feng no longer works cartoon ―Alchemy.‖ And we win or mutual benefit. Hence, imperative tone. Instead, I would nowadays. If collective honor has to be believe it is the truth. we never thought about those tell them those were the obtained through my sacrifice, then I will Interpersonal relationship also things. instructions from our teachers. carefully consider the situation. I need to adhere to the principle. make sure what’s sacrificed can be ——born in 1960s somehow made up for. ——born in 1990s ——born in 1970s ——born in 1980s
  • 26. Fashion is decoration for the post-60s, part of daily life for post-90s Fashion to distinguish Fashion everyday oneself Fashion as ornament 帅气 淑女 I like fashion accessories; they Famous brands are my favorites. But Fashion means going after trends, and it is can add a crucial touch when purchasing power is decided by everywhere. Dressed in JJ and D&G, we properly matched. Fashion is economic strength. Therefore, are mature in our appearance. At the same about taste in arranging fashion is a practical issue. However, time, it is important to ―have face‖. ornaments. It doesn’t matter no matter what we wear or in what Sometimes, we go to Starbucks with our whether they are famous brands brand we dress ourselves, I maintain friends. It is really flattering and cool to or not. that we should have our own styles have a Starbucks cup in hand. and be consistent. In my point of view. ——born in 1990s ——born in 1960s, 1970s Fashion means being yourself. ——born in 1980s
  • 27. The popularity of classics is challenged by the post-90s Prefers classics Prefers the unexpected & mysterious Personally, I don’t like fashion. The proof of a good thing lies in The ads of Pepsi Cola have a strong force of affinity because there’re many the test of time just like ―Forest Gump‖. Fashion is too short- stars in them. Having many stars as its spokesmen, behind each star there is a lived. That is why I don’t like it. group of fans, thus people with different tastes will like it. That’s why it attracts ——born in 1960s so many people. ——born in 1990s ―Gone with the Wind‖ was a book that I couldn’t put down at that time. It is such a classic that, even now, I pick it up and read it. And for sure, I also watch the movie adapted from the novel. Andy Lau, a legendary figure who made marvelous achievements through his own efforts, a star of screen, television and music: excellent performance in Lin Qingxia, my dream lover, was a girl of matchless beauty. And the three fields. He has kept it up for 20 years. His optimism and diligence she really stood out as a good actor. I still admire her now and have made him a model in the movie and music industry, and they are also the will keep following her news. very reasons why he has attracted so many fans. ——born in 1970s ——born in 1980s
  • 28. The enterprising—— I strive “The priority is to learn from media.‖ Opinion leaders with deep thoughts and simple social lives Those devoted to entertainment —— Have Fun “ to die either outside or online‖ A little of everything The bourgeois —— I Plan “News about life is of great importance” The life experts – good at planning and enjoying life
  • 29. I--Strive: Opinion leaders with deep thoughts and simple social lives ——―Study always comes first . There are many things more important than online games and chatting.  The computer/mobile is  For information, focus on great events  Small acceptance range however  Self-disciplined great influence installed with practical and less attention to gossip news  ―I surf internet only after software  IM communication for multiple dinner, and not for long as functions I have to work/have classes the next day.”  Study always comes first and other things just waste time. There are many things more important than online games and chatting. Progressive, low reliance Exclusive to one Narrow acceptance Preference for hard news on new media media but great influence  High appraisal of traditional  Follows information  Slow reaction to  Focused on one media media interfering information stream at one time 2008年5月12日14时28分,四川汶川 发生里氏7.8级地震。详情请点击
  • 30. Have Fun: Those devoted to entertainment – a little of everything ——―To die either outside or online.”  Obsessed with internet  Traditional media abandoned  Mainly entertainment news  Regular routine • The neglected traditional • Entertainment news and gossip • Routines for gathering media occupies 90% of online time • Over 2 hours online entertainment information 2. 打开主页后,先点击―娱乐‖板块 3. 先浏览当日的―娱乐‖头条,看是 daily 1. 手动登陆腾讯主页 否有感兴趣的新闻 • A day starts and ends with the 4. 逐一浏览娱乐头条 5. 今天的头条都不是感兴趣的,所 6. 关闭完娱乐页面,随即关闭腾讯主页 computer. It is ok not 以迅速关闭―娱乐‖板块页面 to eat or sleep but impossible not to surf the internet Highly dependent, Through Large circle and a little Entertainment fashionable multiple media of everything  Always playing computer or  Various software  Superficial  Multiple media  Always online mobile phone understanding  Making fast friends  Gossip only
  • 31. I--Plan: The life experts – good at planning and enjoying life ——―News related to my life is of great importance”  Regular  Value judgment  The pleasure of  According to priority vision • ―I surf the internet when • ―I can listen to the radio while • Video is more lively and vivid for • Although the TV and computer are driving; it will waste battery to broadcasting emergency events both on, when I need to do things with resting and after dinner.” listen to the radio on a mobile and entertainment video is more the computer, I can turn off the TV and • “I watch TV for 1 hour and then surf the internet phone.。” lively vice versa. for more 1-2 hours almost every day.” At the margin Availability first Vision first Need first of information  Availability first  Focus: Investment, life, health, interesting news  Not conversation starters • ―Every day, before I go out, I will check my horoscope” • They are good • “Information of money management attracts me most and there at sharing are specific channels to get it.” information of money 健 management 康 and life. But 养 they are always 生 the receiver, not the one who starts the topic.
  • 32.
  • 33. 7 types of fashionable man – Up-man and Experience-man most common For pleasure Consultant Symbolist Fashion depends Loves to share Fashion is the on my hobbies. fashion with combination of vision Experience others. and power. Pioneers of fashion experience who have no idea of the money as long as it is new. Creative Showing off They know what to Fashion is lifestyle; The pricier, the better, UP pursue and they you know what you especially for those to be displayed. Social circle is value study. desire and what you dislike. the weathervane of fashion.
  • 34. Preference of different fashionable groups clothes Home furnishing Mobile House Symbolism Accessori Pen car Cologn Power + vision es Phone clothes Shoes Perfume Make uo Home furnishing Appearance + Consultant Accessories car vision Creative House clothes Accessories Collectibles Vision furnishing To display his Underwear clothes Accessories Home furnishings Collectibles knowledge and quality For pleasure car House Jewelry Watches Mobile clothes Shoes Power Showing off Phone Show his wealth Appearance Up clothes Accessories Shoes car Makeup To show his status clothes Accessories Cologne with the lowest cost Experience Digital products Mobile Shoes Phone
  • 35. Fashionable men favor acting 8.9 years younger Men favor acting 8.9 years younger, female 9.8 Prefer bright colors Natural age 56-65 46-55 36-45 26-35 15-25 —— I love the big multicolored backpack from Raf Simons which reminds me of the big one I had when I was young. Pretend to be 47-56 36-46 26-36 18-27 8-17 —— I once had a coat custom made and I really love it. It is red-brown, classic and old, with many tiny sequins. When you go to a party, once it gets dark, it is cool Men also want to be cute and gorgeous to be in it. It is just like polarization in my office Age has become a secret for men too where the young dress mature and the middle-aged try to look young. Men One day, someone told me that Karl’s birthday acting young can be often seen in is in the next few days and he suggested that offices and places for relaxation. Men we have some fun. So I asked Karl how about try many ways to look young, such as the idea. He smiled bitterly and asked me to be colored contact lenses, mobile phones low key, saying that there is no need to and backpack with cartoon decoration, celebrate the birthday for he is old. I couldn’t playing PSP and iPod in snack bars. understand. For God’s sake, why did he feel so Those trying to look young dislike upset? Men should be charming when he is masculine mobile phones and their ring getting older and mature. Many of my tones are always funny frequencies of coworkers are like this. a child’s voice.
  • 36. The environment of Chinese private entrepreneurs  Entrepreneurs think highly of China' economic development  The civil servant recruitment examination, migration, and investment are worsening the environment for entrepreneurship  The predicament of private enterprises shows the waxing and waning of power between the government and the market  The legal environment is mingled with weal and woe  The awkward public opinion environment  Four major predicaments: taxes, financing, talent, and management  High life satisfaction with low appraisal of property and life security
  • 37. 68% of private entrepreneurs are optimistic about China’s current economic development policies, believing that current economic trends facilitate the development of their enterprises. 67% of private entrepreneurs have felt pressure from competition with state-owned enterprises and foreign-invested enterprises. 67% 78% of private entrepreneurs have noticed the impact of government policy changes upon the enterprises. 51% of private entrepreneurs attest to strong legal protections. 51%
  • 38. Tags of the Post- 90s Relentless pursuit of astounding looks Unfading youth and permanent social circles Study is always boring, interest is forever decreasing. Endless fighting, hopeless college, and jobless future Quick to unite, quicker to separate Relax, but don’t indulge Satisfied with a smattering of information and intense sensuality Self-presentation starts with language
  • 39. Beijing, Shanghai, Guangzhou, Wuhan, Chengdu Imperial capital School uniform is an honor and friends are the priority. River city Wuhan The nine-head bird can be conservative, too. Chengdu – the land of abundance Who is more daring than me Shanghai Bund when facing love? Diligence and arduousness generate confidence The city of rams -- Guangzhou Low-key and Life varies leisurely youth among the post-90s
  • 40. Most disputed: dating, non-mainstream and studying Most sporting: parkour Most adventurous: biking to Kangding Most enterprising : starting a business, making my own films, holding concerts Most well-behaved: receiving scholarships, getting high marks Most studious: mastering history Most philanthropic: persuading more people to care about environmental protection Most voguish: possessing brand products Most nostalgic: tongue-twisters, Rubik’s Cube Most stupid: living for school, quitting school alternativ e Most collaborative: being a sibling to parents Fashion =  outstandin gdressing  sport  χ Most showy: buying newest Apple iPhone Most violent: brawling Most dispirited: playing Chinese poker The post-90s’ trends of Most popular catchphrase: I am not puffy but strong. life
  • 41. A tide of provocative and stimulating ads! Bubbling with fun and joy, making people laugh – catering to the needs of the post-90s who have just waved goodbye to their childhood and still refuse to confront serious topics Rebellious and daring –activating the post-90s’ tendency to challenge authority and manifest individuality Shocking and enthusiastic – in line with the youthfullness of the post-90s Delicate and colorful – matchingthe aesthetic preferences of the visually-inclined post-90s Closely following the catwalk styles, assuring fashion and stylishness – to avoid mockery by the post-90s born on the information superhighway with cables in their mouths
  • 42. What shall we do in the future?
  • 43. Clockless Slow walkers Budget husband workers ant tribe Leftover women Gold-bowl seekers The Lonely Party Eggshell family Urban ghost tribe Pinkers Migratory Hidden marriage family groups New groups emerge at all times. We need only remain curious and observe their mental activity and behaviors.
  • 44. Blue-collar workers Working Tweens Intergenerational research 2004 — 2005 — 2005 — Continuous research building upon previous projects on existing groups
  • 47. HorizonKey Who Are We? HorizonKey is part of the Horizon Research Consultancy Group founded in 1992, one of China’s first research consulting firms. The Group is a consumer-oriented, data-driven marketing and management solution provider. Today, it is China’s most prestigious domestic marketing research organization. The whole group is a seamless research & consulting services chain With sustainable R&D investment , cooperation Horizonkey.com: with international institutions, and accordance online studies on group cultures with the international professional standards, Horizon Group has grown to become a brand by successfully combining global vision and local Horizon Research: expertise in research services. Horizon provide Case -based project studies China-fit solutions to international clients. Vision Investment: Progress Strategy: Projects selection customer -driven advisory consulting solutions - 47 -
  • 48. HorizonKey Who Are We? Horizonkey is an international marketing research company specializing in social and cultural research. Founded in 1999, China’s only private marketing research company based on opinion polling and studies of society and culture. Honored by ESOMAR and ARF with awards for best research practices Trustee member of ESOMAR and other academic associations Rapid dissemination of latest research to over 800 local and international media partners Our team  Horizonkey’s employees consist of young and conscientious local and international trained professionals. They have various academic backgrounds including Sociology, Statistics, Psychology, Marketing, Computer Science, Economics and Law. Over 90% of full-time researchers have master or higher degrees. More than 60% of them have had four or more years of experience in professional social and culture research or policy study. - 48 -
  • 49. HorizonKey Our Values China-based, global vision Profound insight, agile analysis Accumulate and innovate For the last ten years, HorizonKey Our deep understanding of Chinese We believe understanding change in has provided connections between society offers a unique perspective China and around the world requires China and the world. We use on the fundamental changes both accumulation and innovation. objective, original data to open happening daily. Our firm grasp of Therefore, we actively incorporate windows onto Chinese society and up-to-the-minute developments previous research to reveal consumers, simultaneously seeking allows us to share ―Key‖ moments underlying patterns and adopt to broaden China’s access to the with our partners worldwide. advanced research techniques to rest of the world. solve new problems. - 49 -
  • 50. HorizonKey The Horizonkey difference Public Opinion Tracking Index Research The only research company with The only research company to develop experience tracking Chinese public broad industrial and social indices to opinion across diverse issues, multiple reliably identify trends over time. sectors and extended periods of time. Cultural Research Philanthropic Research The only research company offering The only organization capable of deep analysis of lifestyles, values integrating research, resources and and consumer habits across different action in China’s growing philanthropy Chinese social groups. sector. Communications Innovative Methods The only research company in China We constantly add new methods to our with integrated global communications research repertoire. We have used and media resource distribution. collaborative workshops to troubleshoot charities and an online lab to study consumer psychology and purchasing habits. - 50 -
  • 51. By HorizonKey 7th floor, Building A, Jiacheng Plaza, No.18 Xiaguangli North Road, East 3rd Ring, Chaoyang District, Beijing (010) – 84400011 client@horizonkey.com Our clients are us. We are at the forefront.