2. Welcome.
The best holidays are created together. Let’s chat.
The best holiday for you.
What this means: We’ll combine your ideas with
our experience and expertise to deliver you the best
holiday possible.
We’ve got your back 24/7 from the moment you contact
us until you’re home again.
We value your feedback on your last HOT holiday, so
we can make your next trip even better.
At the best value.
What this means: We’re committed to providing the
holiday you want at the very best value possible.
We promise to utilise all our buying power to search
out a great price for your holiday.
We know value means different things to different
people, so we take the time to understand what’s
important to you.
At House of Travel, we strive to create the best holiday for you at the best
value – that’s our service guarantee. We understand everyone has different
travel needs and that’s why we love it when you bring your ideas to us
because together, with our experience and local knowledge, we can
create the perfect holiday at the perfect time for you.
We use the same travel sites you do, like Expedia, and many more that you
can’t access. Plus, we have direct relationships with airlines and hotels
around the world, which gives us extra buying power. We combine this
with our expertise and negotiating skills to deliver some of the best deals
and bonuses on offer that you might miss if you booked yourself. So, we
promise to truly deliver the best of both worlds and that’s our guarantee.
We’ve helped create enriching travel experiences for 1.8 million New Zealanders
over the last thirty years. We understand that travel isn’t just about the place you
go, it’s where that place takes you.
The House of Travel App I Your holiday at your fingertips.
Text ‘APP’ to 595 to download
(standard text charges apply) or available from the App Store & Google Play.
3. APIA
PAPEETE
RAROTONGA
InternationalDateLine
NUKU’ALOFA
SUVANadi
AitutakiPORT VILA
NOUMEA
SAMOA
COOK ISLANDS
PACIFIC OCEAN
VANUATU
FIJI
TONGA
NEW CALEDONIA
THE ISLANDS OF TAHITI
AMERICAN SAMOA
SOLOMON ISLANDS
NIUE
NORFOLK ISLAND
The Climate
Monthly Average Temperatures in ˚C
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
New Caledonia 26 26 24 23 22 20 20 20 22 23 23 24
Niue 27 27 27 26 25 24 23 23 24 24 25 26
Norfolk Island 22 22 22 20 20 19 16 16 16 17 19 20
Tonga 26 26 26 26 24 23 22 21 22 23 25 26
Wet Season Dry Season
Pacific Islands Map
Front Cover: Niue, courtesy of Niue Tourism
8. 4
An intoxicating blend of South Pacific idyll and French sophistication is waiting
just a two-and-a-half hour flight from Auckland. New Caledonia is like nowhere else
in the Pacific – and as soon as you set foot there, you’ll appreciate the source of its
very special charm: Mediterranean meets mellow Melanesia. The capital, Noumea,
occupies the southern tip of the main island, Grande Terre, with beautiful bays
on both sides. It’s sophisticated yet casual and you won’t find anywhere else on
earth quite so similar to the French Riviera. The atmosphere in this little city is
pure Gallic, with boutiques, patisseries, cheese shops and restaurants lining quaint
streets and squares. Explore the Latin Quarter and the old districts of the Vallee du
Tir and Vallee des Colons – and you could be in France.
Just outside the town, on the shores of the world’s largest lagoon, are the stylish
resorts of Anse Vata. The lagoon itself is home to a myriad of tropical fish as well as
the endangered dugong and rare turtles – a visit to the National Aquarium will give
you an insight into this remarkable underwater world. Venture further afield and
you’ll find a surprising variety of landscapes on Grande Terre: forests, mountains
and wide, grassy plains. And, of course, there’s more to New Caledonia than just
one island. The Isle des Pins is a dreamlike paradise on the Tropic of Capricorn and
the tranquil, unspoilt Loyalty Islands – Lifou, Maré and Ouvéa – are simply exquisite.
If you want to lose yourself in relaxation, these are the places to go.
So, for the ideal New Caledonian experience… give yourself time to explore the chic
town of Noumea, time to enjoy the resort life of Anse Vata and round it off with time
all to yourself on a magical outer island. Perfection!
Experience
New Caledonia
NORTHERN
PROVINCE
SOUTHERN
PROVINCE
Ouen Island
Tadine
Maitre Island
Thio
BoulouparisLa Foa
Bourail
Poya
Poindimie
Touho
Fayaoue
Hienghene
Ouaieme
Pouebo
Wala
Poum
Ouegoa
Koumac
Pouembout
MARÉ
LIFOU
OUVÉA
ISLE DES
PINS
BELEP ISLAND
LOYALTY ISLANDS
NOUMEA
We
10. 6
Hotel Beaurivage is great value for money. It’s chic, contemporary and
right on the promenade of the lovely Baie des Citrons – a top location,
with excellent swimming across the road. The area is one of the most
popular dining destinations for Noumean locals, and there’s good
shopping here too, including some of Europe’s best known brands.
Central Noumea is a short bus-ride away, and the hotel itself has a beach
restaurant.
All rooms here have free WiFi and are fully air-conditioned, with ample
amenities. With the clear lagoon across the road you’ll have the biggest
pool in the South Pacific to enjoy. Boats and windsurfers are not allowed
close to this beach, so you’ll have a peaceful time in the water.
Right on the promenade of Anse Vata, this 300 room hotel complex is
a great base to explore Noumea. There’s a vast range of amenities on
offer, not least of which are the large swimming pool, tropical gardens
and an outdoor restaurant/bar.
With three properties under one umbrella, there are plenty of room
types on offer, from comfortable standard to premium. The hotels
are grouped around the pool and sun deck area, are in proximity to
numerous restaurants, bars, shops and cafés and a short distance from a
water activities centre.
Anse Vata Beach is just across the road from the hotel and it’s an easy 10
minute trip to central Noumea and other main attractions.
Hotel Beaurivage Noumea
Nouvata
With its bungalows and picture-postcard setting, this resort more than
lives up to its name. Standing on the shores of a tiny, palm-fringed
island, surrounded by a 200 hectare marine reserve, it offers total
relaxation. Here, the hardest thing you’ll have to do all day is decide
when to reapply the sunblock, or when to take your next swim.
There are three types of accommodation, but for maximum romance
choose a thatched, overwater bungalow. These spacious bungalows have
balconies that face the setting sun, and a flight of steps leading straight
into the blue waters of the lagoon. If you prefer to keep your feet on
dry land, there are garden and beachside bungalows offering excellent
amenities in a beautiful setting.
Less than 30 minutes by boat from Noumea, Escapade really is a world
apart. Facilities include a restaurant, swim-up bar, pool, massage,
boutique and water activities centre.
Escapade Island Resort
Noumea Accommodation
3
2
1
Standard Room
11. 7
Ramada Hotel & Suites Noumea
Hilton Noumea La Promenade Residences
Fresh, modern and fabulous, Hilton Noumea La Promenade Residences
will meet the needs of travellers wanting 4-star comfort, a self-catering
option, and the convenience of hotel service. It’s not often these things
come perfectly together in one package, which is why this place has so
many fans – plus its right on Anse Vata Bay. All apartments here have two
things in common: oodles of space and a big balcony overlooking the
lagoon. You can cook for yourself in your fully equipped kitchen, take
advantage of the hotel’s room service, or dine at its relaxing restaurant.
Facilities include a pool, gym, women’s fitness centre, shopping arcade
and park-like grounds. A great location, near the Anse Vata attractions
and less than five kilometres from Noumea’s picturesque town centre.
You’ll have plenty of space to spread out and enjoy your stay at this
4-star property in the heart of Anse Vata – the rooms and suites are huge!
Perfectly positioned for beach or business, it overlooks the lagoon on
one side, and the island’s picturesque racecourse on the other. But, for
the best views of all, be sure to dine at the revolving rooftop restaurant;
it’s the only one in Noumea and well worth a visit. After a busy day, the
‘Le Rendez-Vous’ sports bar located on-site is a fun place to unwind with
a drink in hand while sampling the pub style menu. A day spa provides
holistic pampering and the rooms all have kitchen facilities which is great
when you feel like a light meal or a quiet, private evening. There’s also a
big range of business facilities.
For a day on the sands, take a very short stroll to Anse Vata and check
out the water sports at Plages Loisirs.
4
5
Noumea Accommodation
One Bedroom Apartment
Three Bedroom Apartment
Mmm steak at the revolving restaurant is served with the most
delicious sauce you ever tasted. The recipe is a legendary kept secret
12. 8
Le Meridien Noumea
Chateau Royal Beach Resort & Spa
With one of the best spots on Anse Vata, this beachfront chic apartment
hotel is one of our favourites. Since opening its doors in February 2011,
it’s gained a reputation for service, style and class, with a very high
standard of accommodation, and received an international travel award
every year since 2014.
Set in four acres of gorgeous tropical gardens on Pointe Magnin, the
Chateau Royal Beach Resort & Spa opens straight onto a superb stretch of
beach ideal for swimming and has views right across the lagoon.
Although its accommodation is apartment-style, it provides a full range
of hotel facilities, including three restaurants, lounge bar, café-concert
and pool bar, boutique, activity desk, fitness centre and day spa.
Apartments are airy and fresh, with contemporary design, fully equipped
kitchen, living room and a balcony with table and chairs.
Perfectly located on the tip of Pointe Magnin, this magnificent resort
overlooks Anse Vata and the balmy waters of the world’s biggest lagoon.
Here, 5-star luxury, modern elegance and absolute relaxation go hand in
hand, ideal for business and holiday travellers. Families are welcome too,
with spacious suites including kitchen facilities.
There’s direct access to one of the island’s best beaches, and a wide
range of leisure activities, including tennis, a huge swimming pool,
children’s pool, kayaking, stand-up paddling, snorkelling, bike rental and
wind surfing. Golf and horse riding are available nearby. There are four
restaurants within the resort, two bars and a world-class Deep Nature
Spa and fitness centre. In-room amenities are, of course, excellent.
Le Meridien Noumea is quite simply the finest hotel in the area.
7
6
Noumea Accommodation
Superior Suite
Head to Le Roof in Anse Vata Bay for exceptional French cuisine. A
dining experience not to be missed!
13. 9
Sheraton New Caledonia Deva Spa & Golf
Resort
This latest addition to New Caledonia’s luxury scene was designed to
take your breath away – and it will. If you’re in the market for something
really special, this is it. Opened in August 2014, it offers top quality
accommodation in a choice of spacious rooms, suites with kitchens and
Melanesian-style bungalows, with an excellent range of guest facilities.
There are water and beach sports equipment available, including
snorkelling gear, kayaks and stand-up paddleboards. Back on land,
enjoy a trek or a bike ride in the Deva hills, and no golfer will be able
to resist tackling the magnificent 18-hole course. Like the resort itself, it
was designed to impress. Add to this a dedicated kids club and world-
class spa facility and you have a resort that will cater for all. But perhaps
the best thing of all about this place is its location.
Built on an incredible 20,000 acre site overlooking a UNESCO
World Heritage lagoon and a full 13 kilometres of beach, it provides
a new, exciting look at New Caledonia – 90 minutes from Tontouta
International Airport and two hours north of Noumea on the island’s
west coast. The nearest town is Bourail. The reef, part of the UNESCO
site, is teeming with marine life and ideal for diving and snorkelling,
and the area has some of the finest hiking trails in the South Pacific.
Make sure you leave time for a horse ride into the mountains: it’s an
unforgettable experience and one you won’t want to miss.
The Sheraton New Caledonia Deva Spa & Golf Resort: every possible
holiday need catered for, and every imaginable incentive to relax.
8
Bourail Accommodation
16. 12
Le Meridien Ile des Pins
Ouré Tera Beach Resort
If you’re looking for a picture-book setting, this is it. Ouré Tera stands on
one of the island’s loveliest bays, set amidst gorgeous tropical gardens.
The beach is a crescent of silver sand and azure water, fringed by pines
and coconut palms, and the atmosphere is one of total tranquillity. It’s
hard to imagine a more perfect South Seas setting, or a better place to
indulge in complete relaxation.
Accommodation is in private wooden bungalows whose large rooms,
big bathrooms and sun terraces were designed to blend the best
of Melanesian and European style. Equipped with the full range of
amenities, they’re cool, airy and super-comfortable. Canoeing and
snorkelling are available at no cost, and there’s a pool, petanque, table
tennis, two restaurants and a garden bar.
The most upmarket resort on the Ile des Pins, Le Meridien is unbeatable
in terms of luxury and service. Built among century-old coconut palms
by beautiful Oro Bay, it offers a superb standard of accommodation
and an idyllic setting for self-indulgent relaxation. The resort blends
so perfectly into its tropical surroundings that you’ll find it hard to
distinguish its magnificent swimming pool from the extraordinary
turquoise waters of the bay. Rooms, suites and bungalows are beautifully
furnished, each with a private terrace or balcony. Amenities include a
day spa, terrace restaurant and lounge bar. Kayaking, paddle-boarding,
snorkelling and mountain biking are available, as well as some of the
world’s finest scuba diving.
2
1
Ile des Pins Accommodation
A 20 minute walk will have you embarking on one of the most
enchanting snorkelling sites, the Oro bay natural swimming pool
19. 15
ALOFI
MAKEFU
Huvalu Forest
Conservation Area
Alofi-HakupuRoad
Alofi-Liku RoadAlofi-Lakepa
Road
AVATELE HAKUPU
LIKU
VAIEA
Anapala Chasm
Togo Chasm
Vaikona
Chasm
Liku
Landing
LAKEPANIUE
TOI
MUTALAUTalava Arches
Limu Pools
Avaiki Caves
Makapu Point
Marine
Reserve
Matapa Chasm
TUAPA
NAMUKULU
HIKUTAVAKE
TAMAKAUTOGA
3
1
2
2
4
6
6
Scenic Matavai Resort
Scenic Matavai Resort Apartments & Villa
5
You’ll never feel like just another tourist on Niue, the island nation a three
hour flight from Auckland. That’s because, with just under 130 guest rooms,
there are often more whales visiting in season than human visitors! Niue is
one of the world’s largest raised coral atolls and is home to around 1600
hospitable residents. There’s no such word as rush-hour on Niue, it’s one of
the world’s safest destinations and you don’t need foreign exchange – Niue
uses the Kiwi dollar. What many people don’t know is that Niue is far from
tiny – it’s over four times the size of Rarotonga. A quarter of the island is
clothed in pristine rainforest and almost the entire island is surrounded
by 20 to 30 metre cliffs, and dramatic beautiful chasms and coves provide
perfect swimming spots. Niue is also honeycombed with some of the South
Pacific’s most spectacular and extensive caves. The island is encircled by a 64
kilometre coastal road so bikes are a great way to get around, although you
can also hire a car. Diving and snorkelling around Niue’s coast is renowned
for its water clarity and the richness of its marine life. Swimming with
humpback whales (in season) is unforgettable and thanks to Niue’s deep
surrounding waters, you can sip a cocktail and marvel at these awesome
giants breaching just 50 metres from shore.
Experience
Niue
20. 16
This eco-aware lodge-style property provides everything you could hope
for and more – including a car for your convenience. Be sure to ask your
wonderfully friendly host for tips on interesting places to visit, as there
are certainly plenty on the island.
The setting is serene, and the accommodation is comfortable. Built from
local limestone, the villas were designed to maximise indoor-outdoor
living, and are the first of their kind on the island. Each has a verandah,
a bedroom with private patio and a full kitchen. On a Tuesday or Friday
head into town to the markets. You can pick up fresh produce, live uga
(coconut crabs) and fresh fish along with other local delicacies. This is
your home away from home.
Nic’s Bungalows is a great holiday base, surrounded by tropical bush in
a quiet cliff top area.
You’ll find this property in the village of Tamakautoga, a 10 minute drive
from Alofi and close to Buccaneer Adventures, Niue Dive and Scenic
Matavai Resort Restaurant. The two bungalows are self-contained, fully
insect-screened and air-conditioned for comfort. Each has a balcony and
receives Sky’s Pacific TV service as well as complimentary WiFi. These
Bungalows offer the right ambience for a great relaxing holiday.
A rental car is also included in the room rate so you can start exploring
Niue as soon as you arrive.
Stone Villas
Nic’s Bungalows
Niue Accommodation
2
1
This fantastic, family-run property is a real home away from home, with
roomy open plan units overlooking the ocean.
If you’re wanting a central location, then Taloa Heights is the perfect
option for you. It’s just a kilometre from the town centre, with several
restaurants within walking distance. Or if you prefer to relax in the
comfort of the property instead of venturing out for a meal, the rooms
have the added bonus of cooking facilities.
The Bungalows and Treetop Studios are perfect for couples as each
sleep two, while for groups or families there’s also an option of a
spacious Villa which sleeps six. The rooms are modern and fresh with an
authentic feel to them. All three options have ample amenities. This is a
great little place in a perfect location.
Taloa Heights
3
Make sure you wander down to the Friday night Food Markets just a
couple of minutes’ walk from Stone Villas for some tasty treats
21. 17
Looking for somewhere special, secluded and peaceful? Relaxation
comes easily at this lovely little hideaway, which has just a handful
of cottages in a gorgeous garden setting. All are perfectly placed to
overlook the ocean, and each has a big, private deck with BBQ and
outdoor dining setting, ideal for al fresco dining or simply watching
those spectacular sunsets. Each cottage is wood panelled, cooled by
ceiling fans, attractively decorated and has a well-equipped kitchen.
Some of Niue’s best swimming, snorkelling, caves and chasms are
nearby and Alofi is around 10 kilometres south. Namukulu’s wonderful
little day spa provides a range of treatments at good prices. This
property is highly rated by guests.
Namukulu Cottages & Spa
Niue’s newest! Lau’s Gateway is the perfect escape for those looking for
peace and tranquillity. It comprises just two villas, nestled amongst lush
tropical gardens on the cliff edge offering breath-taking ocean views.
Lau’s is located on the western side of the island so you are guaranteed
fabulous Niue sunsets.
The villas are self-contained to give you the convenience of cooking for
yourself or if you choose to venture into town for a meal, it’s only a few
minutes away. Relax on your daybed on the top deck while watching
the spinner dolphins frolicking in the water, or if you’re lucky, whales
resting close to shore.
This is laidback luxury at its finest!
Lau’s Getaway
Niue Accommodation
5
4
Visit the lovely host’s Japanese Restaurant - Kai Ika. Well known for
its wonderful food – delicious fresh sushi comes highly recommended!
22. 18
Scenic Matavai Resort Niue
–
If you’re heading to Niue on holiday, chances are you’re the kind of
person who appreciates places with a difference, and we’re sure you’ll
love this one. Instead of silver sands, you’ll find sea caves, rainforest
and mysterious chasms, and a world that centres around the ocean.
In fact, ‘Matavai’ means eye on the water (mata - eye, vai - water),
and it’s an appropriate name for this wonderful clifftop resort with its
sweeping Pacific panorama. Scenic Matavai Resort Niue comprises three
properties and has a wide range of room types on offer.
Both the 3-star studio apartments and the villa are located a 5 minute
drive away from the main resort itself. The studios offer good value
for money with magnificent ocean views. There are five duplex units,
each divided into two spacious studios. Large private balconies make
the most of the views and all rooms are well equipped with a kitchen
for self-catering. Other on-site facilities include a freshwater swimming
pool, trampoline, a BBQ area and access to a sea-track. The villa is
situated adjacent to the studios and this super spacious home away from
home offers all sorts of holiday options for families or groups. It has a
garden setting, with three bedrooms, two bathrooms, full kitchen plus a
BBQ and al fresco dining deck.
The 4-star resort features the gorgeous, newly built Superior Rooms.
Alternatively, choose a recently refurbished Ocean Room, both come
with private balconies, air conditioning and super-sized beds. There are
12 new deluxe guest rooms planned to open in July 2017. These rooms
will be contained in a new block and feature some subtle differences
in style and comfort to the Superior rooms. The reef with its pools,
breakers and intriguing sea tracks lies just below the resort, and the
entire place was planned to merge unobtrusively into the unique
surroundings. The resort has an excellent restaurant and two bars with
live entertainment and cultural shows to keep you entertained.
6
Niue Accommodation
Scenic Matavai Resort Niue – Studio ApartmentScenic Matavai Resort Niue - Villa
Scenic Matavai Resort Niue - Ocean View Room
Scenic Matavai Resort Niue
23. 19
The Commodore’s Orientation Tour
A not to be missed tour for an introduction to Niue
for the first-time traveller or, even if you’re a repeat
visitor, you’ll learn from a knowledgeable guide,
a little of the history, the culture and see some of
Niue’s iconic locations all in the comfort of an air
conditioned mini bus.
Toamana Fishing
Charters
Niue’s legendary among
fishermen and is one
of the best kept fishing
possie secrets left in the
world. Its distance from
any other major land-
mass, the wide range
of in-shore fish and
clear waters combine
to attract the ‘big ones’
that fishermen dream
of. Big fish like wahoo,
tuna and marlin are
often caught and the
deep waters hide all
sorts of surprises.
Tali’s Cave Tours*
For the most rewarding and
safe experience join Tali’s
Cave Tour, a family-run tour of
Niue’s limestone caverns. Niue
is riddled with caves but many
of them shouldn’t be visited
on your own. In fact, there are
so many on the island that up
until the mid 1800s most locals
lived in them. These caves are
located on traditional family
land and are known for their
variety of passageways.
Avatele Village Tour
The village of Avatele on the
southern coast was one of the
early trading stations when
sailing ships plied the oceans
on trade winds from the east.
Its sandy cove was an attractive
landing place for sailing ships. It
could be said that the history of
Niue is encapsulated in this one
village – from a trading station,
to early missionaries and to the
island’s first elected Premier.
Uga Tour
The uga or coconut crab is said to be the
largest hermit crab in the world. While
it spends all its adult life on land, it must
return to the sea to release its eggs. The
tour provides an opportunity to see and
capture the uga in its natural habitat. The
tour is in two parts – the first is to lay the
bait during daylight hours. The second
part takes place at night when the crab
comes out to feed on the bait.
Niue Sightseeing
*This tour is paid direct
24. 20
Point Vincent
Bay
Point Howe
Point HunterPoint Ross
Anson Bay
Duncombe
Reserve
Cemetery Bay
Collins Head
Bird Rock
Cascade Bay
Cascade Pier
Captain Cook
Memorial
Crystal Pool
Rocky Point
Kingston Common
Reserve
Ball Bay
Bucks Point
Reserve
Emily Bay
Reserve
Reserve
Headstone Reserve
Point Blackbourne
Norfolk Island
National ParkMt Pitt
Mt Bates
Botanic
Norfolk Island
International
Airport
Gardens
Golf Course
Middlegate
Cascade
Longridge
Kingston
Burnt Pine
Township
NORFOLK ISLAND
1
2
5
4
10
11
8
6
3
9
7
12
This delightfully unique destination will take you by surprise – so rich in
history and breathtakingly beautiful, Norfolk Island is as enchanting and
quaint as its friendly locals who have lived on this tiny island for generations,
many of whom are descendants of those famous Bounty Mutineers. You’ll
find it hard to believe, as you drive down quiet country roads or walk
through the soaring trees of the national park, that this could ever have been
the setting for such a checkered and at times gruesome past: firstly as the site
of two penal colonies, then as a new home for descendants of the Bounty
Mutineers.
Adventure tourism is still growing, but if you’re after a little excitement, you
can opt for activities like sea-kayaking, mountain biking, big game fishing
and horse trekking. The subtropical temperature is the icing on the cake:
average maximums range from 18˚C in winter to 24˚C in summer. Despite
its compact size (total area is less than 35 square kilometres) Norfolk Island
is the ‘Bounteous Isle’, in every way – just awaiting your exploration and
discovery. Norfolk Island is truly a captivating experience.
Experience
Norfolk Island
25. 21
Absolutely central yet utterly tranquil in their
big landscaped gardens, Aloha Apartments
have been hosting Norfolk’s visitors since the
1960s. One of the reasons for their popularity
is a great location in Burnt Pine, with shops,
cafés, restaurants and clubs just moments
away from the entrance. But there’s more to
it than that: they are also a very attractive,
welcoming and comfortable place to stay.
Amenities here include a pool, beautiful
BBQ/picnic area, on-site café which is open
for breakfast and lunch daily, library, guest
laundry and a convenient computer station.
Aloha Apartments also provide a seven day
manned reception and they can arrange car
hire for guests.
Aloha Apartments
Family adventures start here, at Daydreamer
Apartments - Norfolk Island. Offering One
and Two bedroom self-contained apartments,
open plan kitchen, dining and living rooms,
set in a protected landscaped garden area just
a few minutes’ walk to the centre of town.
These apartments are ideal for families or
friends travelling to Norfolk Island together.
Head out for the day and come back to a
comfortable space to relax and unwind. The
accommodation is set on a large property with
landscaped gardens and some views across
the valley. Local bananas are hung for guests
to eat when available, there is a common well-
equipped BBQ area. This is an affordable and
comfortable Norfolk Island accommodation
property, and families and small groups are
most welcome at Daydreamer.
Daydreamer Apartments
1 3
Norfolk Island Accommodation
Nestled close to the edge of the Norfolk Island
National Park, Whispering Pines Cottages sit
around the ridge line overlooking the stunning
slopes and valleys covered in iconic Norfolk
Island pine. Just out of town, but quiet enough
that you find yourself getting lost in the view
of the stunning natural scenery with the ocean
just off in the distance beyond. The cottages
make the ideal setting for small families or
groups of friends travelling together – offering
close proximity but still allowing for personal
space. All cottages are fully self-contained
with modern and spacious kitchens with open
plan living and dining rooms. Sit on the front
veranda, enjoy a BBQ and watch the sun go
down over the mountain.
Whispering Pines Cottages
2
Take a deep breath of fresh Norfolk Island
ocean air from the deck of your cottage
when you book and stay at Ocean Breeze
for your next Norfolk Island holiday. The
One bedroom, self-contained cottages all
have modern kitchens, en suite bathrooms,
separate bedrooms and open plan living
areas all with outstanding ocean views. The
property boasts stunning landscape gardens,
a tennis court and a large central building
suitable for a small conference or family event.
Modern, comfortable, close to town and fully
equipped for groups, families, couples or
singles, we invite you to choose Ocean Breeze
as your affordable luxury Norfolk Island
accommodation.
Ocean Breeze Cottages
4
Each named after the flower that greets you at
its doorway – rose, daisy, gardenia, lavender
or azalea – the five identical cottages here
are charming. Set on a country lane, in leafy
grounds with valley and mountain views, they
provide home comforts down to the smallest
detail. Even the picnic hamper and blanket
have been remembered – why not pack these
up and head to gorgeous Emily Bay? It’s very
nearby, and there are shops and restaurants
within easy reach too.
Poinciana Cottages 5
Set in five acres of beautiful landscaped
gardens the newly renovated South Pacific
Resort is the largest and most conveniently
located hotel on Norfolk Island. Just a brief
walk to the main shopping township of Burnt
Pine and only a short drive to historical
Kingston, beautiful Emily Bay and the golf
course, the South Pacific Resort is the perfect
place to relax and unwind on your Norfolk
Island holiday. The property features include
room service, business services, bar, laundry
facilities, BBQ area, parking, large swimming
pool, children’s pool, sauna, poolside café and
a restaurant.
South Pacific Resort Hotel 6
26. 22
This boutique property offers two One
Bedroom Villas, a Two Bedroom Villa, and
the two storey, Three Bedroom Villa, which
can sleep up to six. All are self-contained,
attractively decorated, spacious and very
comfortable, and each has its own BBQ for
outdoor dining. The location is handy to
tennis courts (next door), Burnt Pine Centre
(one kilometre) and beautiful Emily Bay (two
kilometres). The unforgettable sights of the
Kingston historic area are just a 5 minute drive
away.
Aataren Norfolk Island
Villas
Tintoela is Norfolk Island’s original boutique
luxury retreat. The island-style Homestead
and two Cottages each offer world-class
design, craftsmanship and story-book ocean
views. Tintoela truly is the most serene
refuge you can imagine. Hunky’s Homestead,
Norfolk’s largest accommodation, showcases
the best of Norfolk Island architecture blended
with the subtle elegance of sophisticated
living. This three storey, six bedroom holiday
home, set amongst tropical gardens, caters
for up to 14 guests. Kushu and Hilli Cottage,
are bright and beautiful one and two bedroom
cottages; are ideal for couples, small families
and groups of friends.
Fantastically located, family-run and very
highly rated by travellers, Paradise is one of
Norfolk Island’s most popular resorts. Better
still, there’s a room to match your budget at
this Gold-Award winner. Its peaceful setting
in 11 acres of private, landscaped gardens is
an easy 10 minute, level walk to the Burnt
Pine Shops, with a free shuttle vehicle to and
from for those who prefer to ride. There’s an
excellent restaurant with indoor and outdoor
dining, a swimming pool, cocktail bar, coffee
lounge with complimentary tea and coffee, an
internet hub and a well-stocked DVD library
with free rentals.
This small, village-like collection of cottages
and apartments offer everything a visitor
to Norfolk Island could wish for, including
an exceptional location, excellent service,
high-quality accommodation and a host of
thoughtful extras. Hardly surprising, then, that
people return here time and time again.
There’s a choice of lodgings, starting
with immaculate one and two bedroom
apartments, each with a private balcony. For
those who prefer stand-alone units, there
are three cottage options – the charming one
bedroom Niau Executive Cottages, two-
bedroom, two-bathroom Routi House with its
cathedral ceilings, and the very romantic, two-
storeyed lofthouse, Rahooloo Cottage.
Gorgeous is the word for Governor’s Lodge,
this place is a stand-out. It has the atmosphere
of a resort, the convenience of a hotel and
a top location: everything you need for the
perfect Norfolk holiday and it has plenty
of history at heart. Accommodation is
what matters first and foremost to every
holidaymaker, and Governor’s Lodge will not
disappoint. Guests here stay in attractive,
stand-alone units, built among sub-tropical
gardens to form a village setting. Each has a
verandah, separate bedroom and open-plan
living room with kitchenette.
Tintoela
Paradise Hotel & ResortCoast Norfolk Island Governor’s Lodge Resort
Hotel
987
11
Norfolk Island Accommodation
12
Escape today to Endeavour Lodge and
discover a world of peace and tranquillity.
Endeavour Lodge is your choice for luxurious
self-catering serviced apartments on Norfolk
Island with ocean views from all apartments.
From your private, spacious verandah sit back,
relax and enjoy the spectacular sunsets and
watch an amazingly wide variety of birdlife
nesting in the giant Norfolk Island Pines. Just a
5 minute drive from the Burnt Pine shopping
centre, the World Heritage-listed Kingston and
Arthur’s Vale Historical Area, golf course and
beach. Featuring native Norfolk pine timber
furnishings throughout.
Endeavour Lodge 10
27. 23
Wonderland by Night
With ten acres of magical pines and bushland lit
up like an enchanted forest you’ll feel like you’ve
entered a magical wonderland. Meander along (or
ride in the ‘moon buggy’) a gentle winding path
with Archie, a descendant of the Bounty Mutineers
as he recites his poems.
Sound & Light Show
Nightfall at Kingston
brings a different
mood to the convict
settlement. The
stillness and the stars
are there just as they
were before mankind
arrived in 1788, until
the mood is broken
and you experience the
horrifying decades of
Norfolk Island’s convict
era in a theatrical show.
The ‘Mutiny on the
Bounty’ Show
See descendants of the
mutineers bring the story
of the famed ‘Mutiny
On The Bounty’ and
historic events alive in
this show performed in
an outdoor amphitheatre
on the island’s western
shoreline. An event not
to be missed!
Island Fish Fry
Enjoy a feast of island dishes,
salads, homemade bread and
fresh fried fish, followed by
island desserts and tea or coffee.
Enjoy some local entertainment
on Norfolk’s beautiful Puppy’s
Point. This is a great meal to
have before the Bounty Show or
Sound and Light Show.
Night as a Convict Dinner
A fun night out for all ages. Dress up in
your supplied convict outfit and join the
Commandant for an evening of feasting,
singing and dancing. Norfolk’s only
dinner and dance night – this is the most
popular feature dinner on Norfolk and
you’ll be raving about it for weeks!
Norfolk Island Sightseeing
29. 25
This fun and informative walking tour is
a great way to experience and familiarise
yourself with the kingdom’s capital,
Nuku’alofa. In addition to visiting the Royal
Palace and Royal Tomb, you’ll visit Talamahu
Market, the kingdom’s main fresh produce
hub. It’s a hive of activity here particularly on
Saturday mornings. Another highlight of this
tour is the Langafonua Handicrafts Centre
which stocks the best range of traditional
Tongan handicrafts and fine arts including
traditional tapa cloth, woven crafts from
pandanus leaves, Tongan jewellery and
wooden carvings. A must for first time visitors.
Nuku’alofa City Tour
Take a day cruise out to one of the two off-
shore islands, Royal Sunset Island Resort
located on Atata Island a 55 minute boat ride
north-west of Nuku’alofa, or Fafa Island a
comfortable 30 minute boat ride North of
the capital. There’s time aplenty to swim and
snorkel in crystal clear waters, join in the
daily resort activities or simply relax on the
white sand beaches – the choice is yours! You’ll
capture many fascinating sights of Tonga’s
capital, Nuku’alofa from the boat as you head
out. The two islands are easily accessible and
close by so you’ll get the most out of your day
in paradise.
Island Day Trip
Tongatapu Accommodation & Sightseeing
Fafa Island
The homely and super-peaceful Heilala
Holiday Lodge offers some of the best
surfing and snorkelling on the island, and
definitely the most beautiful sunsets! It’s
perfectly positioned at the tip of Tongatapu
by two stunning beaches, Ha’atafu and
Kanokupolu, where the water is as clear as
glass. And, as you would expect, life here
revolves around the beach; your choice of
snorkelling, swimming, kayaking, sunbathing
or dozing under a palm tree on the sand. Your
accommodation will be in a traditional style
fale, with a choice of Superior or the more
basic but still very comfy Tongan. Both are
cooled by ceiling fans and have insect screens
on all windows.
Fafa is tiny and unspoilt, with just a handful
of fales on its palm-fringed shores – they
are seriously gorgeous! If you’re hoping to
immerse yourself in a South Seas dream,
this is the place to go. Privacy and peace
are paramount here, with fales built as far
from one another as possible. They are very
stylishly furnished, and in true Tongan style
have high, cathedral ceilings, thatched walls,
big coconut beams and poles and wooden
shingle roofs. Each has its own outdoor space,
with hammock, beach beds and shady palms,
and a bathroom opening out to a secluded
flower garden and outdoor shower.
Heilala Holiday Lodge Fafa Island Resort
Liku’alofa Beach Resort is situated on the west
coast of Tongatapu, fringed with palm trees,
surrounded by lush tropical gardens and sits
along a stretch of white sandy beach. It’s a 35
minute drive from Fua’amotu International
Airport, so you’ll be unpacked and relaxing
‘Tongan style’ in no time. If you’d rather keep
busy, check out the snorkelling and kayaking,
enjoy a leisurely cycle, discover the island
paradise of Fafa or Pangimotu, take a full
island tour or swim with the whales (seasonal
July-October). Make sure your stay includes
a Wednesday or Friday night for the hotel’s
legendary Island Night.
Liku’alofa Beach Resort
21 3
Located across the road from the airport and
in the southern region of Tongatapu, it is
close to the island’s secluded eastern beaches,
limestone caves and dramatic cliff walks. You
can spot humpback whales from nearby cliffs
at Hufangalupe during the migration season
or take a picturesque half hour drive into the
capital, Nuku’alofa. Set in spacious grounds,
enjoy a spot of mini golf with the new 18-hole
putt putt course, golf driving range and
kids playground. Scenic Hotel Tonga offers
76 spacious air conditioned guest rooms, a
restaurant, bar and WiFi.
Scenic Hotel Tonga
4
31. 27
Ha’apai & Vava’u Accommodation & Sightseeing
Climb onboard your own powered kayak
and your experienced guide will lead you on
your water adventure to some of the most
stunning places in the kingdom. You’ll explore
uninhabited islands, caves, blowholes, striking
coral reefs, white sand beaches and see some
of the best kept secrets in Vava’u. This is a fun
and exhilarating way to spend time on the
water offering ultimate freedom and it’s simple
to use, easy to control and has incredible
manoeuvrability. Be sure to keep your eyes
open as you may encounter a whale or two
(July to October).
Every year from July to October the serene
islands of Ha’apai provide a safe haven for one
of Mother Nature’s most captivating creations -
the majestic Humpback whales. They are often
spotted from a boat, and if you’re a thrill-
seeker why not get into the water and get up
close and personal with these visitors. There’s
a vast array of interesting behaviour that may
be witnessed - from a single breath, graceful
spyhop or powerful tail slaps to continual
full body breaching or inquisitive approaches
to the boat – this can be a truly life changing
experience and one that relatively few people
will ever get the chance to enjoy.
Jet Powered Kayak Tours, Vava’u*Whale Encounters, Ha’apai*
You can target one or many species, in all
cases you’ll have great fishing onboard the
reliable and very successful ‘Target One’, an
eight and a half metre game and sportfishing
boat. Skipper Henk and his experienced
deckhand will make sure you have a great day
out on the water, whether you are a novice
or an experienced angler. The boat is well
equipped and maintained with top quality
tackles and lures. Henk and his crew have set
many local and national sportfishing records
so they know the best fishing spots and can
have you out there in no time at all – you’re
sure to have a fishing experience of a lifetime.
Target One Gamefishing, Vava’u*
This intimate resort on Vava’u’s Kapa Island
is a pearl, offering true luxury, absolute
seclusion and the perfect romance. There are
just five private fales, all beautifully furnished
and spacious with a sundeck and hammocks
and spectacular ocean views. The snorkelling
is superb, and kayaks are available for guests’
use. The beachside restaurant is overlooking
an azure lagoon. Outstanding meals are
prepared to suit your personal tastes. A
magical place!
If you are lucky, you’ll wake in time for an
incredible sunrise at this intimate, laid back
resort. With 12 modern beachfront guest
rooms, you’ll never feel overcrowded. Six
are interconnecting and suited to families.
Snorkel, kayak, sport fish, sail, scuba dive
and whale watch (in season). Enjoy a tropical
cocktail in the Sandpit Bar, dine in the
traditional Fale Restaurant, or overwater in
the Tiki House. Experience the real Tonga:
peaceful and perfect.
Reef Resort, Vava’uTongan Beach Resort,
Vava’u
This small resort on Foa Island has pride of
place on a magnificent sandy beach, and the
service here is way beyond ordinary. You’ll
be met at the airport and welcomed like a
long-time friend and served a cool drink as
you settle in to your European-style bungalow.
These bungalows offer great access to the
lagoon, perfect for swimming and kayaking.
Swimming with the whales (in season) can be
organised through Sandy Beach Resort with
their own new, purpose built boats.
Sandy Beach Resort, Ha’apai
1 32
*These tours to be paid direct
At this resort you can snorkel straight off
the white sandy beach into an abundance
of colourful reef and fish!
32. 28
Friendly Islands
Kayak Company
The lush tropical islands of Vava’u and
Ha’apai are home to Friendly Islands Kayak
Company. Whilst the islands are separated
by reefs or open water, they are not great
paddling distances apart so there’s plenty of
time to kayak the warm waters, snorkel amidst
colourful coral and inside legendary marine
caves, and observe the traditional way of
life of the Tongan people. Your most difficult
choice will be deciding on which kayak tour
to do. Vava’u’s hilly terrain is perhaps more
interesting and scenic but if it’s white sand
beaches you’re after, there’s no shortage of
these in Ha’apai. Snorkelling’s superb in both
island groups, but soft corals and sizeable fish
are more abundant in Ha’apai waters. On the
other hand, Vava’u’s relatively sheltered waters
are conducive to more reliable whale sightings
between July and October.
Price Guide From: $895
Vava’u Islands, 3 Day Starter Package
3 days kayaking
This no frills kayak tour, designed for those who are time constrained or
for families with young children, offers an affordable way to experience
the beautiful Vava’u Islands. Transfers and accommodation (pre/post
kayak tour) are not included, but can be arranged.
*16 departures from Vava’u, January – December 2017
Price Guide From: $2625
Vava’u Islands, 8 Day Classic Package
6 days kayaking
During this tour you’ll visit those islands in the middle of the Vava’u
Island Group. You’ll have time aplenty to snorkel and experience the
Tongan culture (village visits and local feast). Includes transfers and two
nights accommodation pre/post kayak tour.
*16 departures from Vava’u, January – December 2017
Price Guide From: $2995
Vava’u Islands, 10 Day Classic Package
8 days kayaking
This kayak tour is ideal for those wanting to truly unwind and gain a
deeper experience of Vava’u’s tropical paradise and its friendly locals.
Includes transfers and two nights accommodation pre/post kayak tour.
*16 departures from Vava’u, January – December 2017
Price Guide From: $3695
Ha’apai Islands, 11 Day Classic Package
9 days kayaking
The longest of the kayak tours, you’ll paddle the length of the Lifuka
Archipelago and experience areas as remote as one can get in Tonga.
Includes transfers and two nights accommodation pre/post kayak tour.
*6 departures from Ha’apai, July – December 2017
The price guide shown is per adult per kayak package for twin share, based on low season travel, including all meals. Surcharges may apply depending on travel date.
33. 29
CONSUMER GUARANTEES ACT
The guarantees under the Consumer Guarantees Act 1993 will apply to
services supplied by us except where they are acquired, or held out as
being acquired for business purposes.
1. OUR SERVICES AND OBLIGATIONS
1.1 House of Travel Ltd (‘we” or “us” as the case may be) supply services
consisting of arranging and co-ordinating travel facilities and services,
and making bookings and issuing vouchers to be redeemed by suppliers
of travel, entertainment, and accommodation facilities or services
(“Suppliers”). House of Travel Ltd is part of the House of Travel group.
1.2 We undertake to perform these services with reasonable care and
skill. We will not be liable for any loss or damage which results from the
act, default or omission of any person other than ourselves, our employees
or agents, or any cause independent of human control. This includes (but
is not limited to), loss or damage which arises directly or indirectly from
any act of God, weather disruptions, dangers incidental to the sea, fire,
breakdown in machinery or equipment, acts of Governments or other
authorities de jure or de facto, wars whether declared or not, hostilities,
civil disturbances, strikes, riots, deaths, pilferage, epidemics, quarantines
or medical or customs regulations.
1.3 We are not able to exercise control over services we do not supply
directly, therefore we will not be responsible for any loss or damage arising
from:
• Any booking made directly with a service Supplier by your travel agent,
or
• Any services which are not directly provided by us and which are
additional to those recorded in clause 1.1 above.
1.4 We will endeavour to provide the most suitable travel arrangements
to meet the particular requirements you make known to us. However,
travel is an individual experience, and your preferences and opinions may
vary from our own. For this reason, we cannot take responsibility for your
individual satisfaction.
2. SUPPLY OF TRAVEL, ENTERTAINMENT AND
ACCOMMODATION SERVICES AND FACILITIES
2.1 When we make bookings with Suppliers, we are acting as a booking
agent for such Supplier.
2.2 All travel, entertainment, and accommodation facilities or services
are supplied directly to you by the Suppliers. We have no control over
the facilities or services themselves, or the manner in which they are
provided by the Suppliers. Therefore you should be aware of the following
conditions:
• We will not be liable for any loss or damage of any kind which may arise
from your use or consumption of, or inability to use or consume those
facilities or services.
• The provision of those facilities or services is subject to the terms and
conditions of your contract with each Supplier.
• Where for any reason, a Supplier is unable to provide particular facilities
or services, then that Supplier may be entitled, under its contract with
you, to substitute those services or facilities with comparable or equivalent
facilities or services without incurring any liability to you.You should check
your contract with each Supplier.
• All facilities or services described by us are subject to availability from
the Supplier.
• We will not be liable or responsible for any loss or damage relating to
your baggage, personal possessions, health or welfare, or delays or travel
disruptions unless these arise directly from the service we provide to you.
3. BUSINESS PURPOSES
You agree that where our services are acquired for business purposes,
or where you hold yourself out as acquiring our services for business
purposes, the Consumer Guarantees Act 1993 will not apply to any supply
of goods or services made under these conditions, and we will not be liable
or responsible for any loss or damage of any kind to you, including any
consequential loss or damage however it may be caused.
4. INFORMATION IN THIS BROCHURE
4.1 While we attempt to ensure that the contents of this brochure are
correct, accurate, and up to date at the time of printing, the contents of this
brochure are drawn from information supplied to us by Suppliers. We do
not have, and cannot be reasonably expected to have, personal knowledge
about all of the facilities or services provided by each Supplier.
4.2 Facilities or services may change after the date of printing. We
endeavour to keep travel agents informed of any changes to information in
this brochure which are brought to our attention. Prior to completing your
booking, you should ask your travel agent whether they are aware of any
changes to the published information. You should also make sure that if
your travel agent is advised of changes which occur after booking, your
travel agent is able to contact you.
4.3 Maps and Photographs: Maps are shown for general information and
may not necessarily reflect actual routings, locations or services provided.
Photographs may show places in the geographic area which are not
included in your booking. Hotel room photographs may not be the actual
room occupied.
4.4 Property Information: Descriptions featured in this brochure are
drawn from information provided by our Suppliers.Any facilities or services
shown are subject to change at any time. Please advise your travel agent
if you have any special requirements.
4.5 Room Bedding: Is based on existing bedding in the room. Requests
for specific bedding arrangements must be made at the time of booking
but can not be guaranteed. For example, twin share may consist of single
beds or a shared double bed.
4.6 Rental Cars: We cannot guarantee to provide a particular model or
colour within the car category. Availability of car categories is subject to
confirmation at the time of booking. We reserve the right to substitute
different models. If a vehicle is returned prior to the end of the reserved
rental period or if the vehicle is picked up later than the reserved date, NO
REFUND will be made for unused rental days.
5. PRICES
5.1 The price indicator is provided as a guide only. It is based on low
season, per adult share twin pricing and is correct at the time of printing.
The actual price may differ to that indicated due to currency fluctuations,
special events, trade shows or peak periods.
5.2 We will guarantee the price of the portion of the booking as
processed by us, against currency fluctuation for a period of seven (7) days
from the time of confirmation of the booking; note: special conditions apply
for cruise bookings. It is the responsibility of your travel agent to advise you
of the date of confirmation. If your booking remains unpaid after the seven
(7) day guarantee period it will be subject to currency fluctuation, up to the
time full payment is received by us.
5.3 Events beyond our control, such as changes to the prices of aviation
fuel or changes to the cost of services or facilities may result in the prices
charged to you being different from those shown in the brochure. You
should check all prices with your travel agent before making reservations,
and before ticketing.
5.4 Prices may also be liable to variation between the time of booking
and the date of departure due to events beyond our control. Due to
unforeseen events we reserve the right to vary the price up to the time of
your departure.
6. HOUSE OF TRAVEL ACCOMMODATION RATINGS
To assist you with the selection of your accommodation, we have created
our own rating system allowing you to compare each property. Please
note that these gradings are to be used as a guide only and may alter
throughout the year due to a change of circumstances. Please check with
your House of Travel consultant to ensure you get the property that best
suits your needs.
7. PAYMENT
7.1 A non-refundable deposit will be required by your travel agent and
must be paid at the time of booking. This is in addition to any deposits
imposed by Suppliers.
7.2 A communication charge may be made for bookings requested less
than 72 hours prior to departure.
7.3 Final payment must be made in full before we can release travel
documents (including tickets).
8. CANCELLATION
8.1 If you wish to cancel your booking for any reason, you must advise us
in writing through your travel agent as soon as possible.
8.2 If you cancel your booking or any part of your booking, we will
impose a cancellation fee in respect of each person travelling under that
booking. You must also pay all cancellation fees imposed by Suppliers and
your travel agent. These cancellation fees are required to offset booking,
communication, and administrative charges which have already been
incurred by us, Suppliers and your travel agent. Cancellation fees imposed
by Suppliers and travel agents are beyond our control and you should
check with your travel agent regarding what cancellation fees may be
applicable.
8.3 We strongly recommend that you insure yourself fully against
cancellation due to unforeseen circumstances. See Section 10.
9. RESERVATION AMENDMENTS
We are happy to incorporate any reasonable amendments you request.An
amendment constitutes a change to an existing booking and will attract a
$25 fee per amendment prior to final payment and the issuing of the travel
documents, and a $50 fee per amendment after travel documents have
been issued. These fees are to cover administration and communication
costs. You may also be required to pay any Supplier imposed fees.
10. INSURANCE
We strongly recommend that you insure yourself fully against cancellation,
loss of luggage and personal property, and medical expenses. Your travel
agent will be able to provide you with further information.
11. ITEMS NOT COVERED
Unless otherwise specified, the cost of airfares, meals, drinks, laundry,
insurance, sightseeing, transfers, local taxes, airport departure taxes,
Airline imposed insurance levies, passenger service charges and Passport
or Visa application fees are not included.
12. VISAS/PASSPORTS
For all holidays in this brochure you will require a valid passport. You are
responsible for arranging your own passport, visa and health requirements
including inoculation. You should check with your travel agent who will be
able to provide you with the necessary information.
13. NON-USE OF SERVICES OR FACILITIES
If, of your own choice, you decide not to use part or parts of the arranged
services or facilities, you will not be entitled to a refund from us (provided
we have carried out our service with reasonable skill and care and to your
requirements) and you may not be entitled to a refund from any Supplier.
14. HEALTH OR DISABILITY
Some Suppliers may reserve the right to refuse to carry or accommodate
people who because of a health condition or disability may require services
or facilities to be provided in a special manner. You should check this with
your travel agent.
15. SERVICE SATISFACTION
During your holiday, if you encounter any situation where the service
supplied to you does not meet your satisfaction, please take the matter
up with the Supplier immediately.Your contract for each service is with the
Supplier. If this is not possible immediately, or if you are still dissatisfied,
please contact your travel agent. Both we and your travel agent will
endeavour to investigate on your behalf and to negotiate with the Supplier
to resolve the matter as soon as possible, so that you continue to enjoy
your journey.
16. LEGAL CLAIMS
Any claims or legal action in connection with the provision of our services
to you will be governed by the laws of New Zealand. Any claim or legal
action against the Suppliers is likely to be subject to the terms of your
contract with them, and may be governed by the laws of other countries.
Terms & Conditions
Please read these booking conditions carefully
34. 1
“I told them I was sick of dreading Mondays.
So they suggested somewhere I didn’t
even know what day it was”
Bring in your ideas and we’ll help you get there.
The best holidays are created together.
0800 838 747 I 76 STORES NATIONWIDE I HOT.CO.NZ