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Hans Petter Aalmo [email_address] Portal Manager – Visitnorway.com Social media marketing of Norway as a destination Case studies
The king is dead Long live the king ,[object Object],[object Object]
NORWAY? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vision ,[object Object],[object Object],Foto: Terje Rakke/Nordic Life/Fjord Norway
 
Getting there ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Les trophées de l'e-tourisme  ,[object Object],[object Object],[object Object],[object Object],[object Object]
So we got this pretty good website ,[object Object],[object Object]
Four Disciplines in Social Media Marketing Social Ads (C) Social Media PR (B) Promotions (A) Social Media  Portal Integration (D)
Social Media PR vs Social Media Promotion. What is it for? Social Media PR (B) Promotions (A) What? Reputation management Relationship building Branding / perceptions Reserach & intelligence Education Consumer as distributor What? Single message Launch of new brand Launch of new product Tactical offers Data capture Call-to-action
Social Media PR vs Social Media Promotion: How to put it in practice? Social Media PR (B) Promotions (A) How? Ad hoc competitions Quizzes Games Sweepstakes Viral film How? Create multiple touch points Content aggregation Content syndication Word-of-mouth Influencers PR
When it works in reality – Integration! C Social Ad A  Promotion B Social Media PR
Norway. Your Way
Norway. Your Way.  An Integrated Model Step 1 (A+B+C): (Competition) to find the right participants with the most ”social value” in selected markets Step 2 (A+B): A trip around a destination showcasing the products of your partners Create user generated content (UGC) throughout the trip Step 3 : Create ”consumable materials” (CM) by making use of UGC collected and the trip participants e.g. Viral video, animation, slideshow, quizzes, games Step 4 (B + C): Push CMs back to consumer through social media channels Step 5 (B+C possibly +A): Create a hub on social /travel network, e.g. Tripadvisor to store all CMs and best of the best UCG as an inspirational tool
VIDEO
Example: Consumable material using user generated content – Norway. My Way TripWow Slide Show  The highest view video on Tripadvisor on Norway by far!
Looking forward ,[object Object],[object Object],[object Object],[object Object],[object Object]
Stories for Life (A+B+C+D)
Content and context is king ,[object Object],[object Object],[object Object],[object Object]
 
 
 
The Northern Lights belongs to Norway ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Create your own Northern Lights (A+B+C)
 
 
 
Northern Lights Portal integration (B+D)
The power of organic SEO
 
 
Share, care and embed
Book Norway (B+D)
The customer as a booking dictator   ,[object Object],[object Object],[object Object],[object Object]
Conversion rate: + 85 % after UGC 90 % positive UGC
Fun and games – user engagement (A+B) ,[object Object],[object Object],[object Object],[object Object]
 
 
Norway 360 (A+B): The power of Social Media ,[object Object],[object Object],[object Object],[object Object]
 
” WOW. This makes me want to go to Norway”  (mission accomplished)
[object Object],[object Object],[object Object],[object Object],Foto: C H/Innovasjon Norge

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Social media marketing of Norway. Enter Conference Innsbruck 2011 Hans Petter Aalmo

  • 1. Hans Petter Aalmo [email_address] Portal Manager – Visitnorway.com Social media marketing of Norway as a destination Case studies
  • 2.
  • 3.
  • 4.
  • 5.  
  • 6.
  • 7.
  • 8.
  • 9. Four Disciplines in Social Media Marketing Social Ads (C) Social Media PR (B) Promotions (A) Social Media Portal Integration (D)
  • 10. Social Media PR vs Social Media Promotion. What is it for? Social Media PR (B) Promotions (A) What? Reputation management Relationship building Branding / perceptions Reserach & intelligence Education Consumer as distributor What? Single message Launch of new brand Launch of new product Tactical offers Data capture Call-to-action
  • 11. Social Media PR vs Social Media Promotion: How to put it in practice? Social Media PR (B) Promotions (A) How? Ad hoc competitions Quizzes Games Sweepstakes Viral film How? Create multiple touch points Content aggregation Content syndication Word-of-mouth Influencers PR
  • 12. When it works in reality – Integration! C Social Ad A Promotion B Social Media PR
  • 14. Norway. Your Way. An Integrated Model Step 1 (A+B+C): (Competition) to find the right participants with the most ”social value” in selected markets Step 2 (A+B): A trip around a destination showcasing the products of your partners Create user generated content (UGC) throughout the trip Step 3 : Create ”consumable materials” (CM) by making use of UGC collected and the trip participants e.g. Viral video, animation, slideshow, quizzes, games Step 4 (B + C): Push CMs back to consumer through social media channels Step 5 (B+C possibly +A): Create a hub on social /travel network, e.g. Tripadvisor to store all CMs and best of the best UCG as an inspirational tool
  • 15. VIDEO
  • 16. Example: Consumable material using user generated content – Norway. My Way TripWow Slide Show The highest view video on Tripadvisor on Norway by far!
  • 17.
  • 18. Stories for Life (A+B+C+D)
  • 19.
  • 20.  
  • 21.  
  • 22.  
  • 23.
  • 24. Create your own Northern Lights (A+B+C)
  • 25.  
  • 26.  
  • 27.  
  • 28. Northern Lights Portal integration (B+D)
  • 29. The power of organic SEO
  • 30.  
  • 31.  
  • 34.
  • 35.
  • 36. Conversion rate: + 85 % after UGC 90 % positive UGC
  • 37.
  • 38.  
  • 39.  
  • 40.
  • 41.  
  • 42. ” WOW. This makes me want to go to Norway” (mission accomplished)
  • 43.

Notes de l'éditeur

  1. We used to have this kind of king (John of England ) Now we got this kind of dictator king instead (kerry king of slayer)
  2. To be finalised with Country Managers
  3. This stuff works Conversion rate + 80 % Fewer calls to call center