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IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
OPTIMISING VALUE CREATION
PROCESSES REQUIRES
UNDERSTANDING OF AND
DIALOGUE WITH THE MARKET.
March 31, 2018
Hans Paul Brandt
Independent consultant identity & branding
hanspaulbrandt@gmail.com
linkedin.com/in/hanspaulbrandt
T 0653 197 827
1
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
LINE OF THINKING
2
DESIGN
With design we paid attention to the world
and gave our authenticity.
IDENTITY
In the authentic we recognize character and personality.
In this the other discovers itself. Identifies.
And speaks of identity.
VALUE
We assign value to what
we identify with.
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
VISION ON
VALUE CREATION
3
(1)
TRANSFORMATION

CAPITAL
(3)
STRATEGY

& EXECUTION
(2)
STRATEGIC

PARTNERING
VALUE
CREATION
(4)
INTELLIGENCE
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
(1) INPUT
TRANSFORMATION CAPITAL
4
INPUT
Throughput
Output
Outcome
CREATIVE
CAPITAL
FINANCIAL
CAPITAL
SOCIAL &
RELATIONSHIP
CAPITAL
TECHNOLOGIC
CAPITAL
INTELLECTUAL
CAPITAL
HUMAN
CAPITAL
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
(2) THROUGHPUT
STRATEGIC PARTNERING
5
HOOG PARTNERSHIP CONSERVATIE
LAAG OUTSOURCING REVITALISERING
LAAG HOOGMARKETING POTENTIEEL
STRATEGICROLEMARKETING
PROCES
VERBETERING
BUSINESS
IMPACT
COMMERCIEEL
EXPLOITATIE
Thanks to Richard Susskind for the inspiration that his book Tomorrow's Lawyers has been for me.Input
THROUGHPUT
Output
Outcome
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
(3) OUTPUT
STRATEGY & EXECUTION
6
Input
Throughput
OUTPUT
Outcome
CUSTOMER
CENTRIC
TEAM
OPERATION
METRICS THAT

MATTER
INTELLIGENCE
FEEDBACK DRIVES
CONTINUOUS

IMPROVEMENT
MANAGEMENT
CUSTOMER

FOCUSED

LEADERSHIP
SERVICE
EMPOWER THE

FRONT LINE
CREATION
DESIGN THE

EXPERIENCE
STRATEGY
UNDERSTANDING

YOUR CUSTOMER
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
(4) OUTPUT
INTELLIGENCE
7
Input
Throughput
Output
OUTCOME
AIM
VALUE
MOST RELEVANT
ORGANISATION FOR
SHAREHOLDERS
MOST RELEVANT
ORGANISATION FOR
EMPLOYEES
MOST RELEVANT
ORGANISATION FOR
COMMUNITIES
MOST RELEVANT
ORGANISATION FOR
CUSTOMERS
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT
TECHNOLOGIC
CAPITAL
INTELLECTUAL
CAPITAL
CREATIVE
CAPITAL
HUMAN
CAPITAL
SOCIAL & RELATIONSHIP
CAPITAL
FINANCIAL
CAPITAL
MANAGEMENT
CUSTOMER FOCUSED

LEADERSHIP
STRATEGY
UNDERSTANDING

YOUR CUSTOMER
CREATION
DESIGN THE

EXPERIENCE
SERVICE
EMPOWER THE

FRONT LINE
OPERATION
METRICS THAT

MATTER
INTELLIGENCE
FEEDBACK DRIVES
CONTINUOUS IMPROVEMENT
THE VALUE CREATION MODEL
8
(1) INPUT (2) THROUGHPUT (4) OUTCOME
–
+
–
+
BEST ORGANISATION

FOR COMMUNITIES
BEST ORGANISATION

FOR CUSTOMERS
BEST ORGANISATION

FOR EMPLOYEES
BEST ORGANISATION

FOR SHAREHOLDERS
REPORTING
(3) OUTPUT
OUTSOURCING
CONSERVATION
RECUPERATION
CUSTOMERCENTRICTEAM
PARTNERSHIP
IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS..
31.03.2018, HANS PAUL BRANDT 9
LET’S START OUR CONVERSATION
ABOUT THE VALUE STRATEGY
IN YOUR ORGANIZATION.
March 31, 2018
Hans Paul Brandt
Independent consultant identity & branding
hanspaulbrandt@gmail.com
linkedin.com/in/hanspaulbrandt
T 0653 197 827

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Optimizing value creation processes

  • 1. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT OPTIMISING VALUE CREATION PROCESSES REQUIRES UNDERSTANDING OF AND DIALOGUE WITH THE MARKET. March 31, 2018 Hans Paul Brandt Independent consultant identity & branding hanspaulbrandt@gmail.com linkedin.com/in/hanspaulbrandt T 0653 197 827 1
  • 2. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT LINE OF THINKING 2 DESIGN With design we paid attention to the world and gave our authenticity. IDENTITY In the authentic we recognize character and personality. In this the other discovers itself. Identifies. And speaks of identity. VALUE We assign value to what we identify with.
  • 3. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT VISION ON VALUE CREATION 3 (1) TRANSFORMATION
 CAPITAL (3) STRATEGY
 & EXECUTION (2) STRATEGIC
 PARTNERING VALUE CREATION (4) INTELLIGENCE
  • 4. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT (1) INPUT TRANSFORMATION CAPITAL 4 INPUT Throughput Output Outcome CREATIVE CAPITAL FINANCIAL CAPITAL SOCIAL & RELATIONSHIP CAPITAL TECHNOLOGIC CAPITAL INTELLECTUAL CAPITAL HUMAN CAPITAL
  • 5. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT (2) THROUGHPUT STRATEGIC PARTNERING 5 HOOG PARTNERSHIP CONSERVATIE LAAG OUTSOURCING REVITALISERING LAAG HOOGMARKETING POTENTIEEL STRATEGICROLEMARKETING PROCES VERBETERING BUSINESS IMPACT COMMERCIEEL EXPLOITATIE Thanks to Richard Susskind for the inspiration that his book Tomorrow's Lawyers has been for me.Input THROUGHPUT Output Outcome
  • 6. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT (3) OUTPUT STRATEGY & EXECUTION 6 Input Throughput OUTPUT Outcome CUSTOMER CENTRIC TEAM OPERATION METRICS THAT
 MATTER INTELLIGENCE FEEDBACK DRIVES CONTINUOUS
 IMPROVEMENT MANAGEMENT CUSTOMER
 FOCUSED
 LEADERSHIP SERVICE EMPOWER THE
 FRONT LINE CREATION DESIGN THE
 EXPERIENCE STRATEGY UNDERSTANDING
 YOUR CUSTOMER
  • 7. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT (4) OUTPUT INTELLIGENCE 7 Input Throughput Output OUTCOME AIM VALUE MOST RELEVANT ORGANISATION FOR SHAREHOLDERS MOST RELEVANT ORGANISATION FOR EMPLOYEES MOST RELEVANT ORGANISATION FOR COMMUNITIES MOST RELEVANT ORGANISATION FOR CUSTOMERS
  • 8. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT TECHNOLOGIC CAPITAL INTELLECTUAL CAPITAL CREATIVE CAPITAL HUMAN CAPITAL SOCIAL & RELATIONSHIP CAPITAL FINANCIAL CAPITAL MANAGEMENT CUSTOMER FOCUSED
 LEADERSHIP STRATEGY UNDERSTANDING
 YOUR CUSTOMER CREATION DESIGN THE
 EXPERIENCE SERVICE EMPOWER THE
 FRONT LINE OPERATION METRICS THAT
 MATTER INTELLIGENCE FEEDBACK DRIVES CONTINUOUS IMPROVEMENT THE VALUE CREATION MODEL 8 (1) INPUT (2) THROUGHPUT (4) OUTCOME – + – + BEST ORGANISATION
 FOR COMMUNITIES BEST ORGANISATION
 FOR CUSTOMERS BEST ORGANISATION
 FOR EMPLOYEES BEST ORGANISATION
 FOR SHAREHOLDERS REPORTING (3) OUTPUT OUTSOURCING CONSERVATION RECUPERATION CUSTOMERCENTRICTEAM PARTNERSHIP
  • 9. IDENTITY CONSULTING | IF VALUE CREATION IS OUR CORE BUSINESS.. 31.03.2018, HANS PAUL BRANDT 9 LET’S START OUR CONVERSATION ABOUT THE VALUE STRATEGY IN YOUR ORGANIZATION. March 31, 2018 Hans Paul Brandt Independent consultant identity & branding hanspaulbrandt@gmail.com linkedin.com/in/hanspaulbrandt T 0653 197 827