You have a professional obligation to protect your client’s confidential information. An obligation that has taken on new dimensions in the digital age. Expanding your technological know-how will help take the fear out of digital practice and help you maintain competency (now required by Rule 1.1). While there is still no requirement to encrypt all client communications, it nonetheless remains the best way to protect sensitive client data, and should be used in certain circumstances. This session will demonstrate how to encrypt sensitive client data using simple and practical tips and tools. You’ll learn, - What systems and information should be encrypted - How to encrypt hard drives, documents, emails, and mobile devices - Tips to make encryption easy for both attorney and client

1. PRACTICAL ENCRYPTION TIPS
AND TOOLS
CBA LEGALTECH CONFERENCE
HeidiAlexander
CTBar

2. YOUR OBLIGATIONS:
AN OVERVIEW

3. RULE 1.6 CONFIDENTIALITY OF INFORMATION
▸ “(a) A lawyer shall not reveal information relating to
representation of a client unless the client gives informed
consent . . . .”
▸ “(e) A lawyer shall make reasonable efforts to prevent the
inadvertent or unauthorized disclosure of, or unauthorized
access to, information relating to the representation of a
client.”

4. INADVERTENT DISCLOSURE DEFINED
“Inadvertent disclosure includes threats like leaving a
briefcase, laptop, or smartphone in a taxi or restaurant,
sending a confidential e-mail to the wrong recipient,
producing privileged documents or data, or exposing
confidential metadata. Unauthorized access includes threats
like hackers, criminals, malware, and insider threats.”
- Encryption Made Simple for Lawyers

5. ENCRYPTION IS A SOLUTION.
Ima Torney

6. REQUIRED?
▸ Under ordinary circumstances, NO
▸ But, YES for:
▸ Personal
▸ Sensitive
▸ Highly confidential information

7. HOW TO ENCRYPT

8. HARDDRIVES

9. HARDDRIVE (MAC)

10. HARD DRIVE (WINDOWS)

12. HARD DRIVES
▸ Mac
▸ http://www.lawtechnologytoday.org/2015/01/how-to-
encrypt-data-on-your-mac-in-a-few-simple-steps
▸ PC
▸ https://support.microsoft.com/

13. EXTERNAL DRIVE (MAC)

14. EXTERNAL DRIVE (WINDOWS)

15. EXTERNAL DRIVES
▸ Mac
▸ Right-click on drive > Encrypt
▸ http://www.lawtechnologytoday.org/2015/01/how-to-
encrypt-data-on-your-mac-in-a-few-simple-steps/
▸ Windows
▸ Right-click on drive > Turn on BitLocker
▸ http://www.techrepublic.com/blog/windows-and-office/
secure-your-usb-drives-with-bitlocker-to-go-for-windows-7/

16. FILES + FOLDERS

17. WORD PROCESSING (MAC)

18. WORD PROCESSING (WINDOWS)

19. WORD, EXCEL, POWER POINT
▸ Microsoft Office password protection feature
▸ Mac - https://support.office.com/en-us/article/Password-
protect-a-document-3e2d1a5e-2452-4546-
b28e-06974fa21bec
▸ Windows - https://support.office.com/en-us/article/
Password-protect-a-document-8f4afc43-62f9-4a3a-
bbe1-45477d99fa68

20. PDF (MAC)

21. PDF (WINDOWS)

22. PDFS
▸ Mac
▸ Print to PDF
▸ http://www.lawtechnologytoday.org/2015/01/how-to-encrypt-
data-on-your-mac-in-a-few-simple-steps/
▸ Windows
▸ Right-click on PDF > Properties > Advanced
▸ https://support.microsoft.com/en-us/instantanswers/
c5e573c5-78f0-48dd-a998-181580274cdf/how-to-encrypt-a-file

23. ENTIRE FOLDERS
▸ Mac
▸ Secure Disk Image
▸ https://support.apple.com/kb/ph5841?locale=en_US
▸ http://www.lawtechnologytoday.org/2015/01/how-to-encrypt-data-on-
your-mac-in-a-few-simple-steps/
▸ Windows
▸ Right-click on folder > Properties > Advanced
▸ https://support.microsoft.com/en-us/instantanswers/
c5e573c5-78f0-48dd-a998-181580274cdf/how-to-encrypt-a-file

24. COMMUNICATIONS

25. PHONE CALLS & TEXTS
Signal by Open Whisper Systems
https://whispersystems.org
Snowden approved!
https://www.eff.org/secure-messaging-scorecard

26. SHARING DOCUMENTS
▸ Encrypt file and attach to email
▸ Call or text with encryption key
▸ Only with info the recipient would know
▸ Pre-agreed password
▸ Secure cloud storage
▸ Client portal
▸ Encrypted email

27. CLOUD STORAGE

28. CLIENT PORTAL

29. TRUSTIFI EMAIL ENCRYPTION

30. STREAK SECURE GMAIL

33. ENLOCKED ENCRYPTED EMAIL

36. OFFICE 365 MESSAGE ENCRYPTION

40. MOBILE DEVICES

41. IPHONE

44. ANDROID
▸ Settings > More >Security

45. GOING BEYOND

46. CLIENT-SIDE ENCRYPTION
▸ Protect your data before it leaves your computer and is
uploaded to the cloud.
▸ Only you hold the encryption key.
▸ Use with cloud-based services such as Google Drive,
Dropbox, Box, and OneDrive.

47. ZERO KNOWLEDGE

48. QUESTIONS?
AND, THANK YOU!
Heidi Alexander
heidi@masslomap.org
www.masslomap.org