This an updated and improved presentation that I used in a session at Institute of Business Administration (IBA). Social Media for Marketing and Branding. With some relavant
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Updated: Social Media for Marketing and Branding
1. Why Social Media is Essential for
Marketing and Branding?
Hammad Siddiqui
http://hammadsiddiquiblog
hammadlinks@gmail.com
2.
3.
4. • Your Name
• Your field of expertise
• Do you use a smartphone
• Your preferred social media platform
• Why do you use social media
• How many followers do you have
5. What is Social Media?
Social Media is an
internet based
interactive medium of
communication
7. Some Interesting Facts
• Radio took 38 years to reach 50
million users.
• TV took 13 years
• Internet took 4 years
• Facebook took 9 months to
reach 100 million
8. Do you Understand this?
• CUL
• Lol
• BBIAB
• BISLY
• JTLYK
• NVM
• W/E
• CYA
• BFF
Click for the next slide
9. • BBIAB – Be Back in a Bit
• BISLY - But I Still Love You
• JTLYK - Just to Let You Know
• NVM - Never Mind
• W/E – Whatever
• CYA - See Ya
• BFF - Best Friends, Forever
10.
11. Four Basics of Branding
• Name Awareness
• Outreach / recognition /
Visibility
• Creating Value for Customers
• Striving to be at the top
12. Six Basics of Marketing
• Defining product value
• Identifying the target market
• Fight the competition
• USP
• Build trust
• Generate leads
14. Fact Sheet & Current Potential
• Facebook: Over 1 Billion users
• Twitter: over 500 million users
• LinkedIn: 200 million members
• Google Plus: 170 million “people who have
upgraded”
15. Fact Sheet
• 80% companies are using LinkedIn as their primary tool
to find new employees
• 45% companies screen out candidates by spying on
profiles on social media.*
• 80% Twitter usage is on mobile device.
• The biggest source of Breaking News is Twitter.
*Technology.inc.com
16. Fact Sheet
• 100,000, 000 videos are watched daily on YouTube.
• 300,000,000 active blogs
• 54% bloggers post content & tweet daily
• 34% of bloggers post opinion about brands/products
17. 5 most liked brands on Facebook:
• Coca-Cola - 47.6 Million Likes
• Disney - 37.8 Million Likes
• Converse - 32.7 Million Likes
• Starbucks - 31.3 Million Likes
• Red Bull - 29.6 Million Likes
18. Top Facebook Pages from Pakistan
• OLX 1.8million
• Nokia 1.3million
• Pizza Hut 0.9million
• Pepsi 0.6million
• Djuice 0.6million
• Pantene 0.59 million
• Head & Shoulder0.52million
• KFC 0.45million
• Nandos 0.42million
• Maggi 0.41million
19. Fastest Growing Pages Last Month
• Atif Aslam 372384
• Ali Zafar 107885
• Bohemia Rapper 51511
22. How do you think you can use Social
Media
• Customer Feedback
• Build brand loyalty
• User Generated Content instead of typical PR and news
releases
• Re-purpose existing content to enlarge your audience
• Manage your reputation
• Conduct crisis communications
• Hold contests
• Crowdsource your challenges
• Avail free advertising opportunities
• Showcase your brand / products
• Recruit employees
24. Social Media Policy
– Why are we using social media (what are our objectives, what
are we going to achieve)
– What resources will be deploy
• Financial resources
• Human resources
• How will internal buy-in be created
• How will manage social media accounts
• What information is not for public consumption
• Redressing
• Role of employees in using social media for official purpose
• Social media code of conduct
• Disclaimers
25. Social Media Strategy
– Who are the Target audience
– Which social media channels will be used
• Specific use of
– Facebook
– Microblogging such as Twitter
– Social bookmarking services
– Blogs
– Linkedin
– YouTube
– Flicker
– What message will be pushed
– Who will be followed
– Who will be blocked
• Engaging in debate
– What kind of debate
– If yes, who will moderate
– Damage control strategy
• What must not be done (restrictions)
26. Basic Analysis Of Social Media Success
• Number of fans
• Frequency of updates
• Quality of information
• Customer engagement
27. Be Careful not to hurt feelings!
• Kenneth Cole: Millions are in uproar in #Cairo.
Rumor is they heard our new sprint collection is
now available online.
• MSN: Bee Gees Co-founder Robin Gibbs dies at
62. Click “Like” to pay your respect.
• Kmart: Our thoughts and prayers are with the
victims of this terrible #Shooting tragedy
#PrayersforNewtown #CTCshooting #Feb15Toys
• UrbanOutfitters: This storm blows (but free
shopping does not – Today only! #Frankenstrom