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Best Practices to Build Marketplace-Ready Integrations

With the growing need for integration between different HR applications, many leading vendors have now started following the marketplace based integration approach. This kind of an approach helps immensely in managing, streamlining, and monetizing the integrations. It also adds a lot of complexity and challenges.

Every marketplace differs from the other in terms of quality standards followed (interoperability, security, quality, etc.) and the overall integration process. For seamless integration with such marketplaces, it is essential to consider all these variations and differences.

In this webinar, our speakers Maheshkumar Kharade, AGM – Technology, and Mahesh Keni, President – Harbinger Inc, will discuss best practices for integration between different HR applications using a Marketplace Integration approach.

During this HR Tech Integration Masterclass webinar, you will understand:
• Integration scenarios between different HR applications using marketplace
• Walkthrough of integration between Background Screening Platform and Salesforce Marketplace
• Best practices to follow while integrating using marketplace

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Best Practices to Build Marketplace-Ready Integrations

  1. 1. © 2020 Harbinger Systems | www.harbinger-systems.com Best Practices To Build Marketplace-Ready Integrations
  2. 2. © 2020 Harbinger Systems | www.harbinger-systems.com 2 1. We will begin the session shortly. Once the session starts, if you cannot hear the audio: • Ensure you have selected the right speaker for audio output. • Test your speaker to ensure it is working fine from the “Audio Settings” option on the lower left corner of your screen. • If necessary, dial in using phone. Dial-in numbers available at: https://zoom.us/u/accCHpImAk 2. All attendees will be on mute by default, please raise your hand if you have a query, or post it in the chat window 3. A recording shall be made available to all attendees within a few days 4. Questions can be posed through the Q&A panel • Moderators will try and attend to all questions during the session • Any unanswered questions during the session shall be answered via a follow-up email Housekeeping
  3. 3. © 2020 Harbinger Systems | www.harbinger-systems.com Best Practices To Build Marketplace-Ready Integrations
  4. 4. © 2020 Harbinger Systems | www.harbinger-systems.com 4 Speaker Introduction Mahesh Keni President Maheshkumar Kharade AGM – Technology
  5. 5. © 2020 Harbinger Systems | www.harbinger-systems.com HRTech Integration Masterclass - Recap
  6. 6. © 2020 Harbinger Systems | www.harbinger-systems.com Why Marketplace For Customer • Ready to use third party apps, extending core features • Data connectors across solution categories • Trust • Inherent promise to safeguard the confidentiality and data integrity For Product Company • Building blocks to rapidly create and publish apps • Well defined process to integrate with external apps • Access to platform and development frameworks • Help and support • Partnership benefits
  7. 7. © 2020 Harbinger Systems | www.harbinger-systems.com High Level Process Use case discussion and Finalization Partnership and Documentation Security Audit and Review Publish on Marketplace Marketplace App Connector Integrati on Flow and API Map 4 1 2 3 Test and Review Security Scan and Upload Architect and Build
  8. 8. © 2020 Harbinger Systems | www.harbinger-systems.com Leading HR Applications with Marketplace Ecosystem Parameter Salesforce Workday ADP UltiPro BambooHR Key Capabilities Custom or Utility App ✓ ✓ ✓ ✓ - Data Connector ✓ ✓ ✓ ✓ ✓ SSO ✓ - ✓ ✓ ✓ Integration Model Integration Cloud ✓ ✓ - - - REST/SOAP API ✓ ✓ ✓ ✓ ✓ OAuth ✓ - ✓ ✓ ✓ Developer Frameworks App Platform ✓ ✓ (Workday Studio, Enterprise Interface Builder) - - - API and Mobile SDK ✓ - - - - Developer Libraries - - ✓ - - Partnership Model App Development ✓ - ✓ - - Data Connector ✓ ✓ ✓ ✓ ✓ Services and Consulting ✓ ✓ - ✓ -
  9. 9. © 2020 Harbinger Systems | www.harbinger-systems.com 9 Poll • Have you built or used a marketplace app for any of the following? • Salesforce • Workday • ADP • UltiPro • BambooHR • Other (please specify in chat box)
  10. 10. © 2020 Harbinger Systems | www.harbinger-systems.com Case Study: Integration of Leading Background Screening App with Salesforce
  11. 11. © 2020 Harbinger Systems | www.harbinger-systems.com 11 Customer Situation Global Background check provider Already supports integration with multiple ATS and HRIS Need seamless integration with ATS and similar plugins from Salesforce Per customer demand, need to support multiple ATS options through Salesforce marketplace
  12. 12. © 2020 Harbinger Systems | www.harbinger-systems.com Solution Overview Salesforce App • Background Screening App • Ability to select and send candidate for background screening • Display results in Salesforce • Extension Package for existing apps • Approach to add Background check service to apps by leading ATSes API Integration • Use of Business Objects • Add and Update operations • Use of Apex Trigger for real-time sync
  13. 13. © 2020 Harbinger Systems | www.harbinger-systems.com Integration Workflow 13 Salesforce Plug-in Background Screening RecruiterCandidate Connector Receive Notification Call API: Candidate Details Initiate Background Check POST API: Create Candidates Create New Job Position Create/Update Job Position/Posting Apply for a Job Candidate Job Application Shortlist a Candidate for Background Check Initiate Apex Trigger GET API: Candidate Object POST API: Submit Results POST API: Update Report URL Show Background Check Result
  14. 14. © 2020 Harbinger Systems | www.harbinger-systems.com Special Considerations Security Object Selection API Throttling API Mapping
  15. 15. © 2020 Harbinger Systems | www.harbinger-systems.com Best Practices and Recommendations Upfront understanding of Data model Keep eye on existing components and libraries Modular connector architecture API Based Configurability Considerations for external factors
  16. 16. © 2020 Harbinger Systems | www.harbinger-systems.com 16 Thank you! Q&A