Edelweiss GI - Insurer transformation Award 2022

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A new age InsurTech with an aspiration to reimagine
and transform insurance

2. Our vision is to make Insurance Easy, Friendly and Transparent
Confidential
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Driven by our robust digital platform that has enabled…
Digital delivery
model
Great experience Innovative Products
Simple, Seamless and Engaging
Customer Experience
Innovation to address evolving
customer needs
Highly efficient and scalable

3. Confidential
We have been frontrunners in developing the Usage based insurance category in India
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The first company to introduce usage-based motor insurance in India with the launch
of SWITCH in 2020
Launched SWITCH 2.0 in 2022, the only product in India that combines Pay as You
Drive and Pay How you Drive benefits for customers
Launched the Switch Pay as you Drive (PAYD) add on for Private car package policy
under IRDAI’s new guidelines permitting general insurance companies to introduce
tech-enabled concepts for Motor Own Damage (OD) cover

4. Confidential
Our industry first on-demand, mobile telematics based, motor insurance product
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✔ Completely digital, App-based, on demand motor policy with
anytime Switch-On / Switch Off Feature
✔ App detects vehicle motion and automatically triggers insurance
for the vehicle
✔ Usage based pricing – incentivizes good driving behavior
✔ Save big on premiums through smart and safe driving
✔ Subscription based – customers can pay premiums in instalments
after the initial premium payment

5. Confidential
Our Product Strategy focuses on Innovative products, Platform & Ecosystem development
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Anchors for our Product Strategy
Targeting the Digital Native
Indian
Customer Insight Driven
Product Innovation
Product Modularization
for Easy Customization
Tangible Value through
Digital First Approach
Data & Analytics driven
Pricing & Underwriting
Base Products
Innovations
Usage Based Products
Ecosystem
• Build volumes through Base Products - Motor, Health,
Commercial Vehicle, Two-Wheeler, Group Medical
• Health 241, Switch 1.0 & Switch 2.0, PAYD, PHYD LGBTQIA+ &
live-in partner cover
• Develop product suite of Usage Based Products, with incentive
for good behavior
• Active participation in digital ecosystem & marketplaces-ABDM,
BNPL, ONDC, Wallets
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6. Confidential
Innovative GHI plan covering LGBTQIA+ community, live-in partners, dependent
disabled children with no age limit and dependent children up to 30 years
Day 1 Cover for newborn babies
Truly Cashless experience in Motor – Consumable Protect Add-on
Edelweiss Switch, India’s first on-demand Motor Insurance – Don’t Use Don’t Pay
Overcoming Adoption Barriers with Health 241 - If No Claim in Year 1, 2nd year is free
We have built innovative first in class products to address evolving customer needs
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7. Confidential
We are building a multi-channel distribution network powered by impactful
ecosystem partnerships
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8. Confidential
Differentiation we are bringing about
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Product innovation:
• New age motor products like Switch, PAYD add ons followed with new products being filed have been changing
the perception of Motor insurance to partners & OEMs,
• Innovative products like Mandatory deductible are a good hook for new partners as well
Riding on Digital Eco-system Partnerships:
• Reaching out to our target segment through adjacent or embedded digital business models
• Ease of Doing business – paperless processes, Raters, claims documentation, etc
Technology innovation:
• Feature rich front-end assets to optimise efficiency of our partners & Sales force
Focus on Sales Supremacy
• Continuous training for enhanced productivity
• Intelligent teams on ground trained to add the right quality business to the portfolio
• Risk management partner rather than just a risk transfer option.
D2C:
• Initiated Campaigns through DV360 (Programmatic) that can help reaching to new prospects and accordingly
create the audience pool to whom remarketing can be done

9. Confidential
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Our vision to make insurance easy, friendly and transparent reflects in our employee culture too!
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We call it Our CODE
Continuous reinforcement of our Code in Performance Management, Rewards & Recognition, Hiring & Onboarding, Capability
Building and Talent Management
Customer First Always
Play as a Team; Win as a
Team
The Buck stops here
Hustle an Make it Happen
Be Bold; Be Creative
Do More with Less

10. Confidential
What makes the EGI culture different?
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• First and only General Insurance organization to launch Work from Anywhere Policy
• Continued focus on Digital Skills enhancement - Tech upskilling of employees with a vision to have a digitally transformed
workplace
• Pro Employees Policies - Creating an empathetic, friendly, flexible and supportive work environment
• New Age Workplace - Promoting open door culture and a friendly workplace to bring out the best in our employees
• Prioritizing employees’ Health & Wellness - Bouquet of Health & Wellness initiatives being run for employees and their families
• Building a high performing team - A robust framework which helps create, drive & sustain performance driven culture
Recognized as one of the Best Employer Brand in
Maharashtra 2022 by World HRD Congress
Recognized as Dream Company to work for in General
Insurance by ET Ascent National Excellence Awards in BFSI
sector 2022

11. Recognised for our focus on innovation, technology and customer experience
Product Innovation
• World Auto Forum 2021
• Customer Fest Awards 2021
• Asia Feather Awards 2021
• Finnoviti Awards 2021
• FinTech India Innovation Awards 2021
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Customer Experience
• Indian Marketing Awards 2020
• IMC Digital Technology Award 2020
• Customer Fest Awards 2021
• BFSI Digital Innovation awards
Digital Platform and Organization
• InsurTech of the Year FY20
• Emerging GI Company Award 2019
• India's Most Trusted & Promising Brand Award 2021
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GI: General Insurance| BFSI: Banking, Financial Services & Insurance