Is your workforce really working? Over a third of employees admitted they’re productive for less than 30 hours a week, according to recent research. That’s a whole day each week that they’re in work, but not working. Join Justin McWhorter as he talks through recent findings on what really determines productivity. What are the eight strategies HR and People leaders can use to build great employee experiences to drive productivity? By the end of the webcast, attendees will discover: What’s stopping workforces from really being productive What are the top tips for building employee experiences that workers really want How they can use new data and strategies to boost engagement and productivity in their roles today Attendees will be equipped with best practices to build workforce experiences that really get the best from their people. As a result, they’ll know how to truly engage their people, drive productivity and boost business performance.

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Frequently
Asked
Ques0ons

5. 8 ways to create great
workforce experiences
that really drive
productivity
Justin McWhorter

6. About Justin McWhorter
Justin McWhorter
Justin is an expert in how the intersection of technology and HR
is changing work trends.
He is a self-proclaimed People Geek at Sage People, part of
Sage Business Cloud, a global HR and People System that
helps global mid-sized organizations apply new ways to acquire,
manage and engage their workforce.
He has over 15 years experience in helping companies identify,
recruit and retain the best talent in the marketplace, while
equipping business leaders to understand their people better
through workforce analytics.

7. Why employee
experiences matter

8. We’re in the midst of a war for talent
Successful businesses need good people

9. There’s an engagement and productivity crisis
Source: Effectory International 2016
31
%
29%
global
average
39%
27%
25%
26%
Disengaged employees cost the US between $450-
$550bn each year in lost productivity
Productivity is stagnantPeople are not engaged
Just 1 in 3 people at work are fully motivated and
engaged

10. Deloi'e
and
Facebook,
Transi3oning
to
the
future
of
work
and
the
workplace,
November
2016
Culture, engagement and beyond
The employee journey
Focus on the workforce experience

11. Great
workforce
experiences
drive
performance
Revenue increases two fold…
Revenue per employee triples…
Profit per employee quadruples…
…over companies that don’t invest in employees.
This is an economic argument – not a HR one.

12. Our research backed this up
see being valued and recognized as the
most important aspect of their work
3,500 employees surveyed across US, Canada & UK
Workforce experiences matter
We polled 3,500 workers
1/3
of employees
admitted they’re
productive for
less than 30hrs
a week
78%
said positive workforce
experiences have a
huge impact on
productivity
92%of younger generations said
positive experiences impact
productivity – a demographic
that will comprise 50% of the
workforce by 2020
12%
of employees are asked
regularly what would
improve experiences
66%

13. 8 ways to deliver
great workforce
experiences that
really drive
productivity

14. 1. Offer flexible, agile and remote working
• Building a
The way, when, how, and where the workforce works is changing – companies need to respond

15. 2. Use analytics and People Science to drive decisions
92%
of companies
do not have
the people
insights they
need
37%
are using
data to inform
people
decisions
83%
of HR leaders
agree people
decisions
should be
based on data
and analytics
People
Science
Single
version of
the truth
RealtimeIntegrated
UsableAccessible
RelevantReliable
“My job as Chief People Officer- have a sustainable and
predictable supply of talent that can help the business execute
against its business strategy. The the only way for me to do
that is to have clear insight, analytics, and data”.
Marilyn Miller, Chief People Officer, Alfresco
From instincts to insights

16. Poll

17. 3. Personalize experiences for your workforce
There are five distinct generations in the workforce with different needs and aspirations

18. 4. Show employees you value and recognize them
It’s not just
about
benefits at
work, but
being
valued
Just 5% of
employees said
they valued office
games like ping
pong tables in the
workplace
50% of
workers think
office games
are a
distraction
Only 9% of
employees
think company
outings are
valuable
66% of
respondents
said being
valued is
important
40% of
companies think
benefits &
games are
important to
employees
Are fringe benefits the answer?

19. 5. Invest in worker wellbeing
39% of respondents said they believed HR and
People teams could do more to improve
wellness
• Employer wellness programmes reduce a
company’s average healthcare costs by around
$360 per employee per year (RAND)
• …that’s a return of $1.50 for every dollar
invested in wellness (RAND)
• One Fortune 500 company saved $250m over
10 years in total through wellness programmes
(Harvard)
• Employees who rated their wellbeing as ‘high’
had 41% lower health-related costs (Gallup)

20. 6. Bring the C-suite on board
HR Directors and Chief People Officers – you can’t do this alone
This isn’t a HR issue; it’s a company-wide issue, and you need buy-in

21. Poll

22. 7. Provide mobile experiences for your workforce
Employers see tech as consumers first, employees second
They expect self-service technology that’s made for them and not HR teams

23. 8. Ask your employees!
Continuously design better ways of working
Just 12% of employees
are regularly asked
what would improve
their work experiences;
47% have never been
asked at all

24. Use a system which enables you to deliver great
experiences
Company
branded
portal
Tailored
processes
Integrated
employee
communications
Self service &
people analytics
Health &
wellness
Pulse feedback
surveys
Designing
better ways of
working
Improve engagement, performance, retention and your ability to acquire the best
people
Mobile
experiences

25. Summary

26. Offer flexible, agile and remote working
Use analytics and People Science to drive decisions
Personalize experiences
Show employees you value and recognize them
Invest in worker wellbeing
Provide mobile experiences
Bring the C-suite on board
Ask your employees

27. Q&A

28. Next steps
Download the
report today
Why your workforce isn’t working

29. #WFwebinar
Register
for
the
next
webinar!
ACTIONABLE STEPS TO IMPROVE YOUR EMPLOYER
BRAND
Wednesday, December 20, 2017
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
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workforce.com/webinars