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QUICK INTRODUCTION TO
INTERNET MARKETING
Presented by www.WebstoreSolutions.com
WHAT IS INTERNET MARKETING?
   Very simply, it is the use of various tactics,
    strategies, software, tools and methods to promote
    goods and services over the internet.

   Methods used in IM include
     Websites              Email Marketing
     SEO                   Social Media
     Blogging              Pay-Per-Click


   Metrics
WHY SHOULD WE CARE ABOUT IM?
 Over 80% of people use search engines to find new
                                        1
  websites, services and products
                                                      2
 91% of online adults use social media regularly

 90% of all clicks come from the top 10 results in the
  search engines      3



 20% of Facebook users have purchased something
                                           4
  because of ads or comments
                                 5
 Over 75% of the US is online
WEBSITES
   Websites are the online extension of a brand. A company’s website
    should accurately represent what that company is like in real life and
    in person.
        McDonalds & McDonalds.com
   A good website design can improve a person’s perception of a
    company because they’ll associate a quality website with a quality
    product. The inverse is true. A poorly designed website can leave
    customers with the impression that the product is of lower quality.
   An out-of-date website. This article covers it well:
    http://www.thewhir.com/blog/how-an-out-of-date-website-can-hurt-your-business
    More points & a link (in the article) to before-and-after shots:
    http://martinairing.com/blog/does-your-website-need-a-refresher-5-signs-that-your-
    website-is-out-of-date-and-why-you-should-care/
EMAIL MARKETING
 Email marketing is a form of direct marketing. It is
  the use of email to convey a commercial message.
 Email marketing can be used by businesses,
  charities and other organizations to:
       Solicit new business
       Sell a product or service
       Connect with past customers
       Raise money
       Raise awareness
       Build brand equity
       Many more reasons
EMAIL MARKETING
   Through lead nurturing (consistent and relevant
    communication with someone expected to buy) a company
    can use email marketing to increase sales by more than
    100%.
   Newsletters are one of the more popular ways organization
    engage in email marketing
   Double-opt-in email sign ups produce the best number of
    qualified prospects for businesses
   Businesses get a return of $40 for every $1 spent on email
    marketing
   Business marketing emails are regulated by the CAN-SPAM
    Act
      A quick overview of the regulations are here:
       http://www.business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business
SEARCH ENGINE OPTIMIZATION (SEO)
   Review our other slide show for a deeper look:
    http://www.slideshare.net/hunterwillis/introduction-to-search-engine-optimization

 SEO is important for businesses because more and
  more customers are looking online for solutions
  (service providers, products, instructional guides,
  videos, lessons and more)
 A good SEO plan will look at many things including:
     Searcher intent                         Lifetime value of a customer
     Conversion rates                        Keyword usage
SOCIAL MEDIA
 Not all businesses benefit from social media but
  many do
 Social media is fragmented. Wikipedia lists nearly
  200 social media sites and notes the list isn’t
  comprehensive
 Facebook, Twitter, LinkedIn, and Google+ are the
  best “general” social media sites for businesses.
 Pinterest and Instagram are good for visiually-
  oriented companies
SOCIAL MEDIA – GENERAL TIPS
   Businesses should post 1-3 times per business day
   The different platforms shouldn’t be exact mirrors of one
    another. Post unique content on each one
   Quickly engage with people when they leave a comment or
    ask a question. Only 30% of commenters get a response.
    This means that 70% of people leaving comments don’t get a
    personal touch from the business and may be frustrated
   Never get emotional in your responses. Handle them
    professionally
   Allowing fans to post questions, videos and pictures can be
    dangerous (if they upload something inappropriate) the
    benefits often outweigh the concerns.
FACEBOOK
 1 billion registered users
 Businesses are not allowed to have a profile page,
  it must be a business page
 Posts with pictures get the most interaction by far

 Direct customers to your page (and other social
  media profiles) every chance you get – from your
  website, through key points in the sales funnel, and
  in your emails.
TWITTER
   Twitter is designed to be a conversation
   Twitter has its own language, partially due to the character limitation.
    http://www.webopedia.com/quick_ref/Twitter_Dictionary_Guide.asp
   Most marketers use Twitter as a way to broadcast their message –
    they use it as a 1-way communication tool
   Use every opportunity you can to say, “Thank you”. If you’re
    retweeted, say “Thanks” and direct them to a different article
    (preferably yours)
   Links in Twitter are counted by Google and can help improve your
    rankings
GOOGLE + AND LINKEDIN
   Good article on marketing with Google+:
     http://www.stellarmediamarketing.com/social-media/google-plus-is-better-for-
    business-than-you-think/


   Good article on tips for using LinkedIn to promote
    your business:
    http://diythemes.com/thesis/linkedin-marketing/
BLOGGING
   Nearly 40% of businesses use a blog for marketing purposes
   Those that do blog have 55% more traffic than those that don’t
   Companies that blog get 66%+ more leads than those that
    don’t blog
   Blogging more matters. Businesses that blog 16-20 times a
    month get more than twice the traffic than those that blog 4 or
    fewer times
   Blogging is a great way to add keywords to your website and
    increase the number of times you appear in the search
    engines
PAY-PER-CLICK
   Great way to target specific customers
   Consists of 4 parts: Headline, Copy, Display URL, Landing
    Page URL
   Google has the most popular PPC program called Adsense
   A high Adsense “Quality Score” is critical to your success
   Adsense has many features including:
      Remarketing
      Mobile-only ads
      Auto-optimization of Ads
PAY-PER-CLICK
   In general, you should write headlines and copy
    that:
       Ask a question
       Make a directive
       Solve a problem
       Reveal a need
       Have a “Call to Action”
   Testing multiple headlines and copy at the same
    time (called A/B testing) will improve your bottom
    line over the long-haul.
METRICS
 A metric is a parameter or a measurement of
  quantitative data. Businesses use metrics in IM to
  tell if their campaigns are running well and will show
  a profit
 Popular IM metrics include:
     Click-thru rate (CTR)        Conversion Rate (CR)
     Return on investment (ROI)   Visitors
     Search engine rankings       Page views
      for specific keywords
     Leads generated              Response rate
SUMMARY
 Most businesses don’t have a choice – they need to
  focus on internet marketing
 There are many facets to IM, more than named
  here. Most businesses need an expert to provide
  guidance
 There is so much depth and breadth to IM you can’t
  know everything, nor should you trust someone
  who says he/she is an expert in most of these
  areas
 A good IM plan will show a profit
MANY THANKS!
   If you liked this presentation, please connect with
    me on LinkedIn and leave a recommendation

    Hunter D. Willis
    President, Webstore Solutions, LLC
    Web Design, SEO, Social Media, App Development, Speaking/Training
    www.WebstoreSolutins.com

    www.LinkedIn.com/in/HunterWillis
    www.Twitter.com/HunterWillis
ANNOTATIONS
1.   Forrester
2.   Experian (http://www.experian.com/simmons-research/register-2012-digital-marketer.html)
3.   AOL (http://www.internetmarketingninjas.com/jim/click-rate-for-top-10-search-results)
4.   Ipsos
5.   Hubspot (http://blog.hubspot.com/blog/tabid/6307/bid/30495/25-Eye-Popping-Internet-Marketing-
     Statistics-for-2012.aspx)

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Quick Introduction to Internet Marketing

  • 1. QUICK INTRODUCTION TO INTERNET MARKETING Presented by www.WebstoreSolutions.com
  • 2. WHAT IS INTERNET MARKETING?  Very simply, it is the use of various tactics, strategies, software, tools and methods to promote goods and services over the internet.  Methods used in IM include  Websites Email Marketing  SEO Social Media  Blogging Pay-Per-Click  Metrics
  • 3. WHY SHOULD WE CARE ABOUT IM?  Over 80% of people use search engines to find new 1 websites, services and products 2  91% of online adults use social media regularly  90% of all clicks come from the top 10 results in the search engines 3  20% of Facebook users have purchased something 4 because of ads or comments 5  Over 75% of the US is online
  • 4. WEBSITES  Websites are the online extension of a brand. A company’s website should accurately represent what that company is like in real life and in person.  McDonalds & McDonalds.com  A good website design can improve a person’s perception of a company because they’ll associate a quality website with a quality product. The inverse is true. A poorly designed website can leave customers with the impression that the product is of lower quality.  An out-of-date website. This article covers it well: http://www.thewhir.com/blog/how-an-out-of-date-website-can-hurt-your-business More points & a link (in the article) to before-and-after shots: http://martinairing.com/blog/does-your-website-need-a-refresher-5-signs-that-your- website-is-out-of-date-and-why-you-should-care/
  • 5. EMAIL MARKETING  Email marketing is a form of direct marketing. It is the use of email to convey a commercial message.  Email marketing can be used by businesses, charities and other organizations to:  Solicit new business  Sell a product or service  Connect with past customers  Raise money  Raise awareness  Build brand equity  Many more reasons
  • 6. EMAIL MARKETING  Through lead nurturing (consistent and relevant communication with someone expected to buy) a company can use email marketing to increase sales by more than 100%.  Newsletters are one of the more popular ways organization engage in email marketing  Double-opt-in email sign ups produce the best number of qualified prospects for businesses  Businesses get a return of $40 for every $1 spent on email marketing  Business marketing emails are regulated by the CAN-SPAM Act  A quick overview of the regulations are here: http://www.business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business
  • 7. SEARCH ENGINE OPTIMIZATION (SEO)  Review our other slide show for a deeper look: http://www.slideshare.net/hunterwillis/introduction-to-search-engine-optimization  SEO is important for businesses because more and more customers are looking online for solutions (service providers, products, instructional guides, videos, lessons and more)  A good SEO plan will look at many things including:  Searcher intent Lifetime value of a customer  Conversion rates Keyword usage
  • 8. SOCIAL MEDIA  Not all businesses benefit from social media but many do  Social media is fragmented. Wikipedia lists nearly 200 social media sites and notes the list isn’t comprehensive  Facebook, Twitter, LinkedIn, and Google+ are the best “general” social media sites for businesses.  Pinterest and Instagram are good for visiually- oriented companies
  • 9. SOCIAL MEDIA – GENERAL TIPS  Businesses should post 1-3 times per business day  The different platforms shouldn’t be exact mirrors of one another. Post unique content on each one  Quickly engage with people when they leave a comment or ask a question. Only 30% of commenters get a response. This means that 70% of people leaving comments don’t get a personal touch from the business and may be frustrated  Never get emotional in your responses. Handle them professionally  Allowing fans to post questions, videos and pictures can be dangerous (if they upload something inappropriate) the benefits often outweigh the concerns.
  • 10. FACEBOOK  1 billion registered users  Businesses are not allowed to have a profile page, it must be a business page  Posts with pictures get the most interaction by far  Direct customers to your page (and other social media profiles) every chance you get – from your website, through key points in the sales funnel, and in your emails.
  • 11. TWITTER  Twitter is designed to be a conversation  Twitter has its own language, partially due to the character limitation. http://www.webopedia.com/quick_ref/Twitter_Dictionary_Guide.asp  Most marketers use Twitter as a way to broadcast their message – they use it as a 1-way communication tool  Use every opportunity you can to say, “Thank you”. If you’re retweeted, say “Thanks” and direct them to a different article (preferably yours)  Links in Twitter are counted by Google and can help improve your rankings
  • 12. GOOGLE + AND LINKEDIN  Good article on marketing with Google+: http://www.stellarmediamarketing.com/social-media/google-plus-is-better-for- business-than-you-think/  Good article on tips for using LinkedIn to promote your business: http://diythemes.com/thesis/linkedin-marketing/
  • 13. BLOGGING  Nearly 40% of businesses use a blog for marketing purposes  Those that do blog have 55% more traffic than those that don’t  Companies that blog get 66%+ more leads than those that don’t blog  Blogging more matters. Businesses that blog 16-20 times a month get more than twice the traffic than those that blog 4 or fewer times  Blogging is a great way to add keywords to your website and increase the number of times you appear in the search engines
  • 14. PAY-PER-CLICK  Great way to target specific customers  Consists of 4 parts: Headline, Copy, Display URL, Landing Page URL  Google has the most popular PPC program called Adsense  A high Adsense “Quality Score” is critical to your success  Adsense has many features including:  Remarketing  Mobile-only ads  Auto-optimization of Ads
  • 15. PAY-PER-CLICK  In general, you should write headlines and copy that:  Ask a question  Make a directive  Solve a problem  Reveal a need  Have a “Call to Action”  Testing multiple headlines and copy at the same time (called A/B testing) will improve your bottom line over the long-haul.
  • 16. METRICS  A metric is a parameter or a measurement of quantitative data. Businesses use metrics in IM to tell if their campaigns are running well and will show a profit  Popular IM metrics include:  Click-thru rate (CTR) Conversion Rate (CR)  Return on investment (ROI) Visitors  Search engine rankings Page views for specific keywords  Leads generated Response rate
  • 17. SUMMARY  Most businesses don’t have a choice – they need to focus on internet marketing  There are many facets to IM, more than named here. Most businesses need an expert to provide guidance  There is so much depth and breadth to IM you can’t know everything, nor should you trust someone who says he/she is an expert in most of these areas  A good IM plan will show a profit
  • 18. MANY THANKS!  If you liked this presentation, please connect with me on LinkedIn and leave a recommendation Hunter D. Willis President, Webstore Solutions, LLC Web Design, SEO, Social Media, App Development, Speaking/Training www.WebstoreSolutins.com www.LinkedIn.com/in/HunterWillis www.Twitter.com/HunterWillis
  • 19. ANNOTATIONS 1. Forrester 2. Experian (http://www.experian.com/simmons-research/register-2012-digital-marketer.html) 3. AOL (http://www.internetmarketingninjas.com/jim/click-rate-for-top-10-search-results) 4. Ipsos 5. Hubspot (http://blog.hubspot.com/blog/tabid/6307/bid/30495/25-Eye-Popping-Internet-Marketing- Statistics-for-2012.aspx)