We analyzed the Australian Financial Services industry and then interpreted the data by institution, resources, china, negative mentions and carbon tax.

1. iGo2 Group Overview

2. Agenda The Power of Social Media Who is iGo2 Group? iGo2 Group Solutions Partners Customers Founders of iGo2 Group

3. The Power of Social Media Social Media is disruptive Social Media is dynamic Social Media changes everything for a business Sales, Marketing, Service Human Resources Product Management Channels Processes Organisational Models

4. Who is iGo2 Group? iGo2 is a Social Business product and services company. iGo2 helps organisations like yours leverage the power of Social Media and Networks through relevant, focused and business oriented solutions. We assist to connect you with your markets and customers; convert your social data to business intelligence and manage your Social Media presence for maximum impact. Whether your business is already active in Social Media – but needs to do it better – or whether you are just starting out, iGo2 can provide everything from consultancy to a complete tailored solution. A holistic approach to Corporate Social Media All members are Certified Strategists in Social Media Utilise proven methodologies for : Social Media Assessments Social Media Strategy Development Social Media Programs and ROI Channel Empowerment through Social Media

5. iGo2 Focus Areas Strategy : formulating policy and strategy through researching your brand, customers, partners and competitors Tactics: building your social presence and integrating to your business processes; training and empowering employees and partners. Intelligence: monitoring,collecting, and analyzing social data to make informed and agile business and policy decisions. Tools: delivering, installing, supporting and integrating best of breed products for utilising the social web

6. Australian Market by Focus Area Mentions

7. Australian Banks by Focus Area Mentions

8. Australian Banks by Share of Voice

9. Australian Banks by China Mentions

10. Australian Banks by China Sentiment

12. Drilldown analysis

13. Sentiment analysis

14. Comparative Analysis

15. Drilldown to influencers

16. Drilldown to sources

17. Slice and dice

18. Periodic reporting – weekly, bi weekly, monthly, real timeSocial Media Monitoring Services iGo2 Group Pty Ltd – Providing you smart integrated responsible social business solutions

19. Potential Value of Social Intelligence Crisis Management Reputation Management Project Monitoring Improve customer service Competitor intelligence Partner intelligence Improve product and service development Improve target marketing Grow revenue Deflect costs Improve Customer Loyalty Policy or initiative review

20. Our Partners

21. Our Customers

22. The Founders of iGo2 Group All Certified Strategists in Social Media All have more than 20 years business experience in IT and industry