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NAVIGATING THROUGH THE
      FRAGMENTED
      MEDIA LANDSCAPE
      ROLE OF MOBILE IN YOUR MEDIA MIX



Binay Tiwari, Head - Global Marketing, Vserv.mobi
Reach of Mass Media in India


Cinema        Radio      Press    Cable & DTH   Television


76           158 349 448 539
MILLION       MILLION   MILLION    MILLION      MILLION
Mobile Vs. Television




Television         Mobile

539
 MILLION
                  873
                   MILLION
Most powerful Mass Media ever!
Print
           TEXT/IMAGE


Radio
                        MUSIC BROADCAST


TV
                                          VIDEO


Internet
                                                  INTERACTIVE


Mobile
                                                                +
Many “Firsts” as a Mass Media

   100%
   Audience measurement



   Truly personal
    1 device per person


   Always ON
   & Always Carried
Mobile Internet – over 112 Mn Users


                                               873subscriber base
                                               Mobile
                                                      MILLION
                                               374 enabled handsets
                                               Internet
                                                        MILLION
                                               112Internet users
                                               Mobile
                                                      MILLION

Source: TRAI | Vodafone | Industry Estimates
Mobile Internet will continue to grow!

  TECHNOLOGY
  AFFORDABLE GPRS
  3G ROLL OUT
  WIMAX



  CONTENT
  APPS | GAMES
  MOBILE SITES              MOBILE INTERNET   MEDIUM WILL
  MUSIC/ RADIO               USERS IN INDIA   CONTINUE TO
  MOBILE TV                                     GROW


  DEVICES
  ADVANCED FEATURE PHONES
  MASS MARKET SMARTPHONES
  LOW COST TABLETS
MYTHS
MYTH #1



          My audience
          uses only
          iPhone / iPad
MOBILE INTERNET READY DEVICE BASE

    ~ 1%iPad            > 80%
  iPhone +          FEATURE PHONES




FEATURE PHONES ARE CRITICAL FOR REACH!
MYTH #2




          Only Smartphone
          users enjoy Apps
SURFS THE     MUSIC ON     PLAY GAMES       SOCIAL MEDIA
 INTERNET   LOUDSPEAKERS                       ACCESS




                                             All Phones
 PLAYS          RUN
                                            are SMART!
 VIDEOS         APPS         All this in
                             a phone
                             costing less
                             than $50!
App Advantage
Easy to Use

Visual v/s Text

Offline / low connectivity use

Richer user experience

Higher Stickiness and Repeat Use
APPsolutely HUGE!


                   100K APPS
                   13 MILLION
                         DOWNLOADS/DAY



    OTHER
APP STORES


             75 MILLION LIKES!
             Facebook feature phone app page
             is the single most ‘liked’ page!
MYTH #2




          Mobile offers only tiny
          banner formats, which
            users don’t notice
Premium Ad Placement




LAUNCH AD:                EXIT AD:
Featured before          Featured on
   App starts           exiting the App
IMPACT GUARANTEED
               Minimum 5% CTR



                                Uncluttered
Full Screen!
MYTH #4




      Mobile Internet users are
       the same folks already
         using PC Internet
Mobile only Internet usage

           Introducing India’s
           mobile-only Internet generation


Mobile is the only way to access Internet     41%

Convenient when away from computer          40%

Cheaper than using a computer               39%

Easier than using a computer            32%
HALF the mobile
internet users
NEVER / RARELY
use the internet
on a computer
First Internet Experience on Mobile


   NEVER used the
   Internet on a PC
   Actually find ads useful
   and a form of discovery
Mobile ALREADY ahead in India
     India Internet Traffic: Desktop v/s Mobile
MYTH #5



                =
      Usage patterns on Mobile
         Internet are similar
            To PC Internet
Desktop Internet
Web Pages / Search       Email / IM       Streaming




I C
 nformation               ommunication    E    ntertainment


 Search / Reviews        Email / Social   Ringtone / Wallpaper


                     Mobile Internet
THE MOBILE TRIFECTA
 65% 55% 30%
   DOWNLOADS                      SOCIAL/EMAIL   BROWSING




Source: On Device Research, Opera Software
What % should mobile be in
          your
      Media Mix?
Does MOBILE
make sense for
YOUR BRAND?
1


       REACH
    URBAN+RURAL
       AT SCALE
Scale to Address Urban & Rural Markets

                         Wireless Tele-
                         Density in India
                         at 72.7%

                         URBAN: 159%

                         Rural: 35.4%
Source: TRAI, Sep 2011
Example: DTH Providers




   Need Deep Reach in
 Rural and Urban Markets
to influence purchase decisions in a highly
           competitive market
2




ENGAGING THE YOUTH
84% ARE
BETWEEN
18-35
Example: Youth Brands




Reach the youth on a media which they love
   and use through the day… and night!
3




    REACH TECH-SAVVY
      INFLUENCERS
Evolved Users are doing more
 than just talking on mobile



               Aware & ambitious
               Gadget freaks
               Use funky accessories
               Influencers
Example: Tech / Gadget Brands




Reach users excited
about consumer
technology
and influence purchase
decisions of their friends
and family
4



    Maximize App
     Distribution
Targeted Reach, High ROI
                   Audience

Other                                  Mobile
Media                                Advertising
                 Non Supported

 Print
                                        GET APP

            $                    $
                   Supported
 Web

                                 Target better
                                       for
  TV
                   Non Mobile     Less spillage
Track performance End-to-End
   AD Served                            APP Install


                      LOSS in
                      Media Change


OFFLINE ADVERTISING



     GET APP


                      SEAMLESS
MOBILE ADVERTISING


                From Click to Install
MAXIMIZE App Distribution
  No Media Jump: Best way to drive
  distribution

  Reach new users who don’t come to
  your brand property

  Accurate Targeting: No Wasted Traffic

  Optimize traffic sources to achieve
  eCPI goals
Example: ‘App Savvy’ Brands
5



        CONSUMER
      SEGMENTATION
    BASED ON MOBILE DEVICE
Powerful Targeting Based on Device
Example: Mobile / OEM Brands




COMPETITOR DEVICE:
Switch over to Brand
EXISTING USER WITH OLDER DEVICES:
Upgrade within Brand
EXISTING USERS WITH TOP OF LINE DEVICES:
Advocate Brand
6




    RIDE THE 3G WAVE
Identify Users Mobile Operator


       Gateway IP address


       SIM card based even if
       user is on Wi-Fi
Example: Mobile Telco Brands




     Leverage Mobile Number
     Portability and 3G to attract
     customers from Competition
     Upsell 3G Value Added
     Services to existing users
7




Drive Micro-Transactions
Mobile has a built-in
payment mechanism

 Telco billing – frictionless;
 one click experience for the user

 Operator revenue shares have
 improved – now upto 70%
Example: Deals / Coupon Services




Promote & Sell deals – all
    on the mobile!
8



      Drive Traffic to
    New Mobile Property
Performance-based Traffic Generation
        No “Media Jump”
        Seamless User Experience

        Pay only for Clicks,
        not Ad impressions

        No wasted traffic
        No “pop ups”
Example: “Online First” Brands moving to Mobile
9



    Regional / Local
    Retail Presence
Effective Location Based Targeting

         Circle Targeting
           – Large Metro Markets – Mumbai / Delhi
           – States with a high “Regional flavour”




         GPS / Cell Tower
         based location
Example: Retail Brands




         FESTIVAL OFFERS
Durga Puja: W Bengal | Onam: Kerala


           YOUTH HUBS
      College / Hangout areas
10



     Time-Sensitive
     Communication
Reach / Remind users of
your service during a certain
        time of day
Example: TV Channels




Boost campaign only an hour before a
TV Show!
Remind + Show a video teaser!
3 Key Take Aways
       1               2               3
    REACH           ENGAGE           IMPACT



      +                               APPS

Combo is critical     Leverage     Both - Reach &
  in Emerging         ‘Natural’      Impact are
    Markets         consumption     possible with
                      behavior     the right media
VIDEO
Cheers!
binay@vserv.mobi

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Navigating through the fragmented media landscape by Binay Tiwari, Head Marketing, Vserv.mobi

  • 1. NAVIGATING THROUGH THE FRAGMENTED MEDIA LANDSCAPE ROLE OF MOBILE IN YOUR MEDIA MIX Binay Tiwari, Head - Global Marketing, Vserv.mobi
  • 2. Reach of Mass Media in India Cinema Radio Press Cable & DTH Television 76 158 349 448 539 MILLION MILLION MILLION MILLION MILLION
  • 3. Mobile Vs. Television Television Mobile 539 MILLION 873 MILLION
  • 4.
  • 5. Most powerful Mass Media ever! Print TEXT/IMAGE Radio MUSIC BROADCAST TV VIDEO Internet INTERACTIVE Mobile +
  • 6. Many “Firsts” as a Mass Media 100% Audience measurement Truly personal 1 device per person Always ON & Always Carried
  • 7. Mobile Internet – over 112 Mn Users 873subscriber base Mobile MILLION 374 enabled handsets Internet MILLION 112Internet users Mobile MILLION Source: TRAI | Vodafone | Industry Estimates
  • 8. Mobile Internet will continue to grow! TECHNOLOGY AFFORDABLE GPRS 3G ROLL OUT WIMAX CONTENT APPS | GAMES MOBILE SITES MOBILE INTERNET MEDIUM WILL MUSIC/ RADIO USERS IN INDIA CONTINUE TO MOBILE TV GROW DEVICES ADVANCED FEATURE PHONES MASS MARKET SMARTPHONES LOW COST TABLETS
  • 10. MYTH #1 My audience uses only iPhone / iPad
  • 11. MOBILE INTERNET READY DEVICE BASE ~ 1%iPad > 80% iPhone + FEATURE PHONES FEATURE PHONES ARE CRITICAL FOR REACH!
  • 12. MYTH #2 Only Smartphone users enjoy Apps
  • 13. SURFS THE MUSIC ON PLAY GAMES SOCIAL MEDIA INTERNET LOUDSPEAKERS ACCESS All Phones PLAYS RUN are SMART! VIDEOS APPS All this in a phone costing less than $50!
  • 14. App Advantage Easy to Use Visual v/s Text Offline / low connectivity use Richer user experience Higher Stickiness and Repeat Use
  • 15. APPsolutely HUGE! 100K APPS 13 MILLION DOWNLOADS/DAY OTHER APP STORES 75 MILLION LIKES! Facebook feature phone app page is the single most ‘liked’ page!
  • 16. MYTH #2 Mobile offers only tiny banner formats, which users don’t notice
  • 17. Premium Ad Placement LAUNCH AD: EXIT AD: Featured before Featured on App starts exiting the App
  • 18. IMPACT GUARANTEED Minimum 5% CTR Uncluttered Full Screen!
  • 19. MYTH #4 Mobile Internet users are the same folks already using PC Internet
  • 20. Mobile only Internet usage Introducing India’s mobile-only Internet generation Mobile is the only way to access Internet 41% Convenient when away from computer 40% Cheaper than using a computer 39% Easier than using a computer 32%
  • 21. HALF the mobile internet users NEVER / RARELY use the internet on a computer
  • 22. First Internet Experience on Mobile NEVER used the Internet on a PC Actually find ads useful and a form of discovery
  • 23. Mobile ALREADY ahead in India India Internet Traffic: Desktop v/s Mobile
  • 24. MYTH #5 = Usage patterns on Mobile Internet are similar To PC Internet
  • 25. Desktop Internet Web Pages / Search Email / IM Streaming I C nformation ommunication E ntertainment Search / Reviews Email / Social Ringtone / Wallpaper Mobile Internet
  • 26. THE MOBILE TRIFECTA 65% 55% 30% DOWNLOADS SOCIAL/EMAIL BROWSING Source: On Device Research, Opera Software
  • 27. What % should mobile be in your Media Mix?
  • 28. Does MOBILE make sense for YOUR BRAND?
  • 29. 1 REACH URBAN+RURAL AT SCALE
  • 30. Scale to Address Urban & Rural Markets Wireless Tele- Density in India at 72.7% URBAN: 159% Rural: 35.4% Source: TRAI, Sep 2011
  • 31. Example: DTH Providers Need Deep Reach in Rural and Urban Markets to influence purchase decisions in a highly competitive market
  • 34. Example: Youth Brands Reach the youth on a media which they love and use through the day… and night!
  • 35. 3 REACH TECH-SAVVY INFLUENCERS
  • 36. Evolved Users are doing more than just talking on mobile Aware & ambitious Gadget freaks Use funky accessories Influencers
  • 37. Example: Tech / Gadget Brands Reach users excited about consumer technology and influence purchase decisions of their friends and family
  • 38. 4 Maximize App Distribution
  • 39. Targeted Reach, High ROI Audience Other Mobile Media Advertising Non Supported Print GET APP $ $ Supported Web Target better for TV Non Mobile Less spillage
  • 40. Track performance End-to-End AD Served APP Install LOSS in Media Change OFFLINE ADVERTISING GET APP SEAMLESS MOBILE ADVERTISING From Click to Install
  • 41. MAXIMIZE App Distribution No Media Jump: Best way to drive distribution Reach new users who don’t come to your brand property Accurate Targeting: No Wasted Traffic Optimize traffic sources to achieve eCPI goals
  • 43. 5 CONSUMER SEGMENTATION BASED ON MOBILE DEVICE
  • 45. Example: Mobile / OEM Brands COMPETITOR DEVICE: Switch over to Brand EXISTING USER WITH OLDER DEVICES: Upgrade within Brand EXISTING USERS WITH TOP OF LINE DEVICES: Advocate Brand
  • 46. 6 RIDE THE 3G WAVE
  • 47. Identify Users Mobile Operator Gateway IP address SIM card based even if user is on Wi-Fi
  • 48. Example: Mobile Telco Brands Leverage Mobile Number Portability and 3G to attract customers from Competition Upsell 3G Value Added Services to existing users
  • 50. Mobile has a built-in payment mechanism Telco billing – frictionless; one click experience for the user Operator revenue shares have improved – now upto 70%
  • 51. Example: Deals / Coupon Services Promote & Sell deals – all on the mobile!
  • 52. 8 Drive Traffic to New Mobile Property
  • 53. Performance-based Traffic Generation No “Media Jump” Seamless User Experience Pay only for Clicks, not Ad impressions No wasted traffic No “pop ups”
  • 54. Example: “Online First” Brands moving to Mobile
  • 55. 9 Regional / Local Retail Presence
  • 56. Effective Location Based Targeting Circle Targeting – Large Metro Markets – Mumbai / Delhi – States with a high “Regional flavour” GPS / Cell Tower based location
  • 57. Example: Retail Brands FESTIVAL OFFERS Durga Puja: W Bengal | Onam: Kerala YOUTH HUBS College / Hangout areas
  • 58. 10 Time-Sensitive Communication
  • 59. Reach / Remind users of your service during a certain time of day
  • 60. Example: TV Channels Boost campaign only an hour before a TV Show! Remind + Show a video teaser!
  • 61. 3 Key Take Aways 1 2 3 REACH ENGAGE IMPACT + APPS Combo is critical Leverage Both - Reach & in Emerging ‘Natural’ Impact are Markets consumption possible with behavior the right media
  • 62. VIDEO