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Proprietary + Confidential
Improving Ad Experiences for
Users
Proprietary + Confidential
Agenda
● Background:
○ Users are demanding better ad experiences
○ We need to do better as an industry
● Google’s Approach: How Google helps to build a more
sustainable web for everyone
Proprietary + ConfidentialProprietary + Confidential
Annoying.
Source: Giphy
Proprietary + Confidential
54% “Not likely at all”
to revisit a mobile page if a pop-up
was present.
56% “Not at all worthwhile”
to share a mobile page if a pop-up
was present
44.5% “Extremely worthwhile”
to install an ad blocker based on a mobile page that had a pop-up present
Source: Coalition For Better Ads - Standard Paper
Ad blocking continues to grow - up 30% in the last year
million devices
with ad blockers615 Mobile growth driven by browsers
with ad blockers built in (UC Browser)
Desktop growth driven by
browser extensions
Rapid mobile growth in APAC, warning to EMEA and NA
Ad blockers block indiscriminately.
Even those sites with good ad experiences
are punished
Proprietary + Confidential
We need to do better as an industry
Coalition for Better Ads: global, ecosystem wide initiative
9
Developing a data driven, user centric ad standard
User based Context-based Empirical Impactful
Using real user
feedback
Developed based
on a natural content
consumption
experience
Based on data, and
reflects national and
regional preferences
Should help the
marketplace improve
the consumer
experience
Pop-up ads
Auto-play video ads with sound
(Outstream)
Prestitial ads with countdown
Large sticky ads
Better Ads Standards: Least Preferred Ads on Desktop
Better Ads Standards: Least Preferred Ads on Mobile
Pop-up ads
Density >30%
Prestitial ads
Flashing animated ads
Auto-play video ads
with sound
Full-screen
scroll over ads
Poststitial ads
with countdown
Large sticky ads
Proprietary + Confidential
How Google helps to build a more
sustainable web for everyone
Proprietary + Confidential
Google’s suite of initiatives to improve ad experiences
Chrome Filtering & Ad Experience Report Funding Choices & Contributor
Addressing existing ad blocker
usage and giving users alternative
choices to fund content
Reducing demand for ad blocking by
improving ad experiences by helping
remove the most annoying
experiences from ecosystem
Proprietary + Confidential
Google’s suite of initiatives to improve ad experiences
Chrome Filtering Ad Experience Report Funding Choices
Chrome will filter ads on sites that we
identify as repeatedly showing the
annoying ads identified in the Better
Ads Standard or that harm or take
advantage of users
A solution that enables publishers
to message ad blocker users,
offering them a choice to enable
ads or buy an ad removal pass.
Publishers can also offer the ad
removal pass to users in supported
countries*.
*available in US, UK, DE, AU, NZ. Other
markets coming soon
A new tool in Google Search
Console that lists when we have
identified experiences that violate
the standard.
Proprietary + Confidential
Google’s suite of initiatives to improve ad experiences
Chrome Filtering Ad Experience Report Funding Choices
Chrome will filter ads on sites that we
identify as repeatedly showing the
annoying ads identified in the Better
Ads Standards or that harm or take
advantage of users
Proprietary + Confidential
Chrome filtering is an extension of existing protections
Chrome has a long history of protecting users -- blocking
pop-ups in new tabs, warnings before malware pages.
In early 2018, Chrome will be extending this protection to
protect user from annoying ads
Proprietary + Confidential
Sites have time, Chrome filtering won’t begin until 2018
Banner AD
3 sec.
Websites identified as
repeatedly showing
annoying ads
identified in the
Better Ads Standard
Once filtering begins,
Chrome will stop
showing ads on sites
identified as
repeatedly showing
the restricted ad
experiences
Sites will have 30 days
to fix and submit for
review.
Proprietary + Confidential
Google’s suite of initiatives to improve ad experiences
Chrome Filtering Ad Experience Report
A new tool in Google Search
Console that lists when we have
identified experiences that violate
the standard.
Funding Choices
Icon made by Freepik from www.flaticon.com
Proprietary + Confidential
Accessing the Ad Experience Report
The Ad Experience Report identifies a set of ad
experiences that violate the Better Ads Standards
Unreviewed sites will have a “Pending” status
Sites with a majority of users in regions without a
standard will not be reviewed until standard is defined
Who can access: Administrators of Google Search
Console can access the Ad Experience Report and
will be notified with status updates via email.
Where to access: The Ad Experience Report is
located in the Google Search Console
Proprietary + Confidential
Inside the ad experience report
List of identified issues with video showing some
of the actual experience observed
The Standard that applies to sites based on majority
audience location
Status. Sites that have status “Failed Review” will
also have a start date for Chrome filtering
Ability to download report to be shared
with internal teams
Proprietary + Confidential
Requesting re-review for an incorrectly identified issue
If the video does not actually show an
example of the cited ad experience that
violates the standard (e.g. the pop-up is for a
site newsletter and not an ad), there is an
option notify for re-review (review limited to
this example only)
Proprietary + Confidential
Requesting re-review when you’ve fixed the issue
Once an experience is fixed, explain how
you’ve fixed the issue and click “I fixed this”
The site and the associated subdomains
will be re-reviewed. Notification of status
change will be sent to verified webmasters
and users in Search Console.
Proprietary + ConfidentialProprietary + Confidential
Be prepared for better ads
● Review the Better Ads Standards
● Consult the Ad Experience Report
● Review our recommended best practices
● Create a plan for ongoing monitoring
Proprietary + Confidential
Google’s suite of initiatives to improve ad experiences
Funding Choices (Beta)
A solution that enables publishers
to dialog with ad blocker users,
offering them a choice to enable
ads or buy an ad removal pass.
Publishers can also offer the ad
removal pass to all users.
Chrome Filtering Ad Experience Report
Proprietary + Confidential
Not all users of ad
blockers have the
same motivations.
A respectful dialog is an honest
way to address the value exchange
of ads while respecting user’s
choice - without stirring up heat.
Proprietary + Confidential
A message respects user
preferences
Showing cost/page educates users
about the value exchange of ads
Introducing alternatives may drive
an increase in action
Why offer a message with options?
Proprietary + Confidential
Funding Choices
makes enabling ads
easy for users
A simple guide increases whitelisting
while minimizing bounce rates.
Enable ads
Proprietary + Confidential
Contributor makes it
easy for users to fund
sites directly
A single account for multiple sites and
a pay per page model lowers the
barrier to entry for users
Buy ad-removal pass
Proprietary + Confidential
Sign Agreement
Style Message Wall
Deploy the entire JS Script across the site
Set pricing and upload logo for Contributor UI
2.
3.
4.
5. CONFIDENTIAL - UNDER NDA Confidential and Proprietary
How you can join the Funding Choices Beta
Tell your account manager or submit the
interest form at goo.gl/praAGh1.
Proprietary + Confidential
Useful Links / Resources
Proprietary + Confidential
● The Initial Better Ads Standard
https://www.betterads.org/standards/
● Web Tools Help
https://support.google.com/webtools/answer/7072528?hl=en
https://support.google.com/webtools/answer/7409933?hl=en&ref_topic=7073503
https://support.google.com/webtools/answer/7307871?hl=en&ref_topic=7073503
https://support.google.com/webtools/answer/7072706?hl=en&ref_topic=7073503
#the_review_cycle
https://support.google.com/webtools/answer/7129127
https://support.google.com/webtools/answer/7073774
Proprietary + Confidential
Feedback/Questions

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Google Supports Better Ads Standard

  • 1. Proprietary + Confidential Improving Ad Experiences for Users
  • 2. Proprietary + Confidential Agenda ● Background: ○ Users are demanding better ad experiences ○ We need to do better as an industry ● Google’s Approach: How Google helps to build a more sustainable web for everyone
  • 3. Proprietary + ConfidentialProprietary + Confidential Annoying. Source: Giphy
  • 4. Proprietary + Confidential 54% “Not likely at all” to revisit a mobile page if a pop-up was present. 56% “Not at all worthwhile” to share a mobile page if a pop-up was present 44.5% “Extremely worthwhile” to install an ad blocker based on a mobile page that had a pop-up present Source: Coalition For Better Ads - Standard Paper
  • 5. Ad blocking continues to grow - up 30% in the last year million devices with ad blockers615 Mobile growth driven by browsers with ad blockers built in (UC Browser) Desktop growth driven by browser extensions
  • 6. Rapid mobile growth in APAC, warning to EMEA and NA
  • 7. Ad blockers block indiscriminately. Even those sites with good ad experiences are punished
  • 8. Proprietary + Confidential We need to do better as an industry
  • 9. Coalition for Better Ads: global, ecosystem wide initiative 9
  • 10. Developing a data driven, user centric ad standard User based Context-based Empirical Impactful Using real user feedback Developed based on a natural content consumption experience Based on data, and reflects national and regional preferences Should help the marketplace improve the consumer experience
  • 11. Pop-up ads Auto-play video ads with sound (Outstream) Prestitial ads with countdown Large sticky ads Better Ads Standards: Least Preferred Ads on Desktop
  • 12. Better Ads Standards: Least Preferred Ads on Mobile Pop-up ads Density >30% Prestitial ads Flashing animated ads Auto-play video ads with sound Full-screen scroll over ads Poststitial ads with countdown Large sticky ads
  • 13. Proprietary + Confidential How Google helps to build a more sustainable web for everyone
  • 14. Proprietary + Confidential Google’s suite of initiatives to improve ad experiences Chrome Filtering & Ad Experience Report Funding Choices & Contributor Addressing existing ad blocker usage and giving users alternative choices to fund content Reducing demand for ad blocking by improving ad experiences by helping remove the most annoying experiences from ecosystem
  • 15. Proprietary + Confidential Google’s suite of initiatives to improve ad experiences Chrome Filtering Ad Experience Report Funding Choices Chrome will filter ads on sites that we identify as repeatedly showing the annoying ads identified in the Better Ads Standard or that harm or take advantage of users A solution that enables publishers to message ad blocker users, offering them a choice to enable ads or buy an ad removal pass. Publishers can also offer the ad removal pass to users in supported countries*. *available in US, UK, DE, AU, NZ. Other markets coming soon A new tool in Google Search Console that lists when we have identified experiences that violate the standard.
  • 16. Proprietary + Confidential Google’s suite of initiatives to improve ad experiences Chrome Filtering Ad Experience Report Funding Choices Chrome will filter ads on sites that we identify as repeatedly showing the annoying ads identified in the Better Ads Standards or that harm or take advantage of users
  • 17. Proprietary + Confidential Chrome filtering is an extension of existing protections Chrome has a long history of protecting users -- blocking pop-ups in new tabs, warnings before malware pages. In early 2018, Chrome will be extending this protection to protect user from annoying ads
  • 18. Proprietary + Confidential Sites have time, Chrome filtering won’t begin until 2018 Banner AD 3 sec. Websites identified as repeatedly showing annoying ads identified in the Better Ads Standard Once filtering begins, Chrome will stop showing ads on sites identified as repeatedly showing the restricted ad experiences Sites will have 30 days to fix and submit for review.
  • 19. Proprietary + Confidential Google’s suite of initiatives to improve ad experiences Chrome Filtering Ad Experience Report A new tool in Google Search Console that lists when we have identified experiences that violate the standard. Funding Choices Icon made by Freepik from www.flaticon.com
  • 20. Proprietary + Confidential Accessing the Ad Experience Report The Ad Experience Report identifies a set of ad experiences that violate the Better Ads Standards Unreviewed sites will have a “Pending” status Sites with a majority of users in regions without a standard will not be reviewed until standard is defined Who can access: Administrators of Google Search Console can access the Ad Experience Report and will be notified with status updates via email. Where to access: The Ad Experience Report is located in the Google Search Console
  • 21. Proprietary + Confidential Inside the ad experience report List of identified issues with video showing some of the actual experience observed The Standard that applies to sites based on majority audience location Status. Sites that have status “Failed Review” will also have a start date for Chrome filtering Ability to download report to be shared with internal teams
  • 22. Proprietary + Confidential Requesting re-review for an incorrectly identified issue If the video does not actually show an example of the cited ad experience that violates the standard (e.g. the pop-up is for a site newsletter and not an ad), there is an option notify for re-review (review limited to this example only)
  • 23. Proprietary + Confidential Requesting re-review when you’ve fixed the issue Once an experience is fixed, explain how you’ve fixed the issue and click “I fixed this” The site and the associated subdomains will be re-reviewed. Notification of status change will be sent to verified webmasters and users in Search Console.
  • 24. Proprietary + ConfidentialProprietary + Confidential Be prepared for better ads ● Review the Better Ads Standards ● Consult the Ad Experience Report ● Review our recommended best practices ● Create a plan for ongoing monitoring
  • 25. Proprietary + Confidential Google’s suite of initiatives to improve ad experiences Funding Choices (Beta) A solution that enables publishers to dialog with ad blocker users, offering them a choice to enable ads or buy an ad removal pass. Publishers can also offer the ad removal pass to all users. Chrome Filtering Ad Experience Report
  • 26. Proprietary + Confidential Not all users of ad blockers have the same motivations. A respectful dialog is an honest way to address the value exchange of ads while respecting user’s choice - without stirring up heat.
  • 27. Proprietary + Confidential A message respects user preferences Showing cost/page educates users about the value exchange of ads Introducing alternatives may drive an increase in action Why offer a message with options?
  • 28. Proprietary + Confidential Funding Choices makes enabling ads easy for users A simple guide increases whitelisting while minimizing bounce rates. Enable ads
  • 29. Proprietary + Confidential Contributor makes it easy for users to fund sites directly A single account for multiple sites and a pay per page model lowers the barrier to entry for users Buy ad-removal pass
  • 30. Proprietary + Confidential Sign Agreement Style Message Wall Deploy the entire JS Script across the site Set pricing and upload logo for Contributor UI 2. 3. 4. 5. CONFIDENTIAL - UNDER NDA Confidential and Proprietary How you can join the Funding Choices Beta Tell your account manager or submit the interest form at goo.gl/praAGh1.
  • 32. Proprietary + Confidential ● The Initial Better Ads Standard https://www.betterads.org/standards/ ● Web Tools Help https://support.google.com/webtools/answer/7072528?hl=en https://support.google.com/webtools/answer/7409933?hl=en&ref_topic=7073503 https://support.google.com/webtools/answer/7307871?hl=en&ref_topic=7073503 https://support.google.com/webtools/answer/7072706?hl=en&ref_topic=7073503 #the_review_cycle https://support.google.com/webtools/answer/7129127 https://support.google.com/webtools/answer/7073774