2. 2
Background
• As part of its research remit, IAB Europe conducts Mediascope Europe, widely
recognised as the industry standard consumer research study on the European
media landscape
• The broad aim of this study is to capture the different ways in which
consumers are developing across Europe and assess their similarities and
differences
→ Identify changing media consumption patterns
→ Evolution of media multi-tasking and emerging and evolving online media
→ Video consumption, social media and e-commerce
3. 3
Coverage and Methodology
• Fieldwork took place in 28
markets in February 2012
• An Omnibus + Online
methodology was used across
all countries totalling nearly
50,000 interviews
• The application of quotas
ensured that representative
samples were achieved in each
Market
→ Quotas on age, gender,
education and regional
distribution were applied
→ Omnibus research (500) was
conducted by TNS and
online by Questback/GMI
(1000)
Hungary
Italy
Russia
Spain
Portugal
France
Turkey
Poland
Belgium
UK
Switzerland
Denmark
Sweden
Norway
Germany
Netherlands
Finland
Ukraine
Bulgaria
Romania
Ireland
Greece
Slovenia
Croatia
Slovakia
SerbiaAustria
Czech
Republic
4. 4
Mediascope Europe 2012 is supported by over
100 leading media companies, local IABs and
other trade associations
Mediascope Europe - Sponsors
7. 7
The European TV consumption
14hours/week in
Northern
Europe
16hours/week in
Western
Europe
17.7hours/week in
Central &
Eastern Europe
16.7hours/week in
Southern
Europe
EU average = 16.8hs
Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
8. 8
The European radio consumption
85%in Northern
Europe
82%in Western
Europe
48%in Central &
Eastern Europe
68%in Southern
Europe
EU average = 64%
Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
9. 9
The European newspapers consumption
82%in Northern
Europe
70%in Western
Europe
56%in Central &
Eastern Europe
59%in Southern
Europe
EU average = 62%
Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
10. 10
The European Internet consumption
87%in Northern
Europe
81%in Western
Europe
55%in Central &
Eastern Europe
61%in Southern
Europe
EU average = 65%
Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
11. 11
The European Internet consumption
14.8hours/week in
Northern
Europe
14hours/week in
Western
Europe
16.1hours/week in
Central &
Eastern Europe
13.8hours/week in
Southern
Europe
EU average = 14.8hs
Base: All European who use: TV, n=21,911; Radio, n=15,741; Magazines, n=11,361; Newspapers, n=14,989; All internet, n=15,290,
16hours/week in
Bulgaria
12. 12
The Internet evolution
Bulgarian Internet users
spend on average
16.0hrs online per
week
48%of all Bulgarians are online
EU: 65%, WE:81%, NE:87%, SE:61%, CEE:55%
EU: 14.8, WE:14.0, NE:14.8, SE:13.8, CEE:16.1
Base: All respondents (Omnibus) n=532, All Internet Users
(Omnibus) n=262
13. 13
Internet becomes ‘all consuming’ media device
22% watch TV online at least daily
A further 32% watch TV at least weekly
of Bulgarian Internet
users watch TV
online
85%
EU: 73%
WE:67%
NE:81%
SE:65%
CEE:81%
Base: All Internet Users (Online) n=968
14. 14
Internet becomes ‘all consuming’ media device
17% listen to the radio online at least daily
A further 17% listen at least weekly
of Internet users
listen to the radio
online monthly57%
50% read news online at least daily
A further 26% read news at least weekly
of Internet users
read news online
monthly
89%
EU: 67%
WE:61%
NE:67%
SE:64%
CEE:73%
EU: 91%
WE:86%
NE:94%
SE:91%
CEE:96%
Base: All Internet Users (Online) n=968
15. 15
Internet everywhere by any means
0.09mBulgarians use a
Tablet to go online
Base: All Bulgarian Respondents (Omnibus) n=532
16. 16
Increasing choice of Internet access
Accessing the internet via the computer is the most popular
method – Used by 2.9 million Bulgarians (48% - EU:64%)
However 19% of all Internet users in Bulgaria (EU:37%) go online via
more than one device
Base: All Bulgarian Respondents (Omnibus) n=532, All Internet
users n=262
17. 17
The alternative ways of going online
→ 1% of Bulgarians (EU:8%)
→ 9% of Bulgarians (EU:21%)
0.5m Bulgarians go online
using a mobile
0.09m Bulgarians go
online using a tablet
Base: All Respondents (Omnibus) n=532, All Mobile Users (Omnibus) n=47,
All Tablet Internet Users (Omnibus) n=7, All Games Console Internet Users
(Omnibus) n=3
18. 18
The alternative ways of going online
→ 1% of all Bulgarians (EU:6%)
0.03m Bulgarians go online
using a games console
Base: All Respondents (Omnibus) n=532, All Mobile Users (Omnibus) n=47,
All Tablet Internet Users (Omnibus) n=7, All Games Console Internet Users
(Omnibus) n=3
19. 19
Media multi-tasking means more active consumers
38%
of Bulgarians are
online whilst
watching TV
EU: 48% WE:58% NE:59% SE:39% CEE:44%
Base: All TV Users (Online) n=904
20. 20
Relationship between content consumption on TV and online
Among Bulgarians who watch
TV and are online
concurrently,
33%
state the online activity is
likely to be related to the TV
programme they are watching
3.5 hours per week across
Bulgaria (EU:2.8hrs) is spent
watching TV and online at the
same time (15% (EU:16%) of all
time spent watching TV)
EU: 33%
Base: All Respondents (Online) n=1000, All who use TV and Internet at the
same time (Online) n=743
21. 21
Brand relationships grow via digital touchpoints
53%of Bulgarian Internet users agree that the way
a brand communicates online is important
Base: All Internet users n=968
22. 22
Internet influence on brand choice and purchase decision
of all Bulgarian
Internet users
are inclined to
find out more about products they
see advertised online
61%
of all Bulgarian
Internet users
often visit the
websites of my favourite brands
50%
of all Bulgarian
Internet users
state the way a
brand communicates online is
important in influencing my
opinion of that brand
53%
of all Bulgarian
Internet users
are more likely to
buy a product of a brand that they
follow on a social networking site
39%
EU: 46% WE:42% NE:34% SE:48% CEE:49%
EU: 30% WE:19% NE:18% SE:29% CEE:42%
EU: 47% WE:35% NE:34% SE:45% CEE:59%
EU: 41% WE:31% NE:26% SE:41% CEE:51%
Base: All Internet Users (Online) n=968
23. 23
Internet influence on purchase decisions for products
51%of all Bulgarian
Internet users state
the internet helps
them choose better
products /service
EU: 51% WE:52% NE:46%
SE:45% CEE:53%
Base: All Internet Users (Online) n=968
24. 24
Consumers connecting via multiple touch-points
Among all Bulgarian
Smart phone users:
→ 54% are interested in location-based
vouchers (EU:48%)
→ 47% are interested in downloading a
mobile phone app (EU:41%)
→ 31% are interested in QR codes (EU:32%)
Among all Bulgarian
Internet users:
→ 62% are interested in connecting via social
networks (EU:38%)
→ 43% are interested in viewing video content as
part of advertising campaigns (EU:30%)
→ 29% are interested in uploading video/ images
to a brand’s website advertising (EU:24%)
Base: All smart phone users n=346, All internet users n=968
25. 25
Benefits users get via digital
72%
of all Bulgarian Internet users state the internet helps them…….
EU: 81%
WE:83%
NE:85%
SE:79%
CEE:80%
EU: 63%
WE:62%
NE:66%
SE:61%
CEE:64%
keep in touch with
friends or relatives
manage lifestyle
84%
Base: All Internet users n=968
26. 26
The internet is an entertainer and enabler
38%of Bulgarians are
online during the
traditional primetime
TV evening slot
(EU:52%)
Base: All respondents (Omnibus) n=532
27. 27
Online is essential for entertainment
47%
of all Bulgarians
are online during
the weekend
38%
of all Bulgarians
are online during
the primetime
evening TV slot
EU: 52% WE:67% NE:74%
SE:46% CEE:42%
EU: 60% WE:76% NE:83%
SE:53% CEE:51%
Base: All Respondents (Omnibus) n=532
28. 28
To summarise – Bulgaria Insights
• The Internet is increasingly becoming the channel for consumption of
other media – TV, radio, newspapers
38% of Bulgarians go online
while watching TV
48% of Bulgarians aged
16+ use the internet
Bulgarian Internet usage:
16 hours per week (
9% of all Internet users in
Bulgaria go online via more
than one device
38% of Bulgarians go online
during the evening
84% of Bulgarians think the
internet is a lifestyle tool
29. 29
More themes in Mediascope
→ Connectivity via mobile phones increasing
engagement
→ Consumers have instant access to information
at their fingertips
→ Internet enriches consumer communication
→ Online plays a key function in the purchase funnel,
online and offline
30. 30
For more information
IAB Bulgaria
info@iabulgaria.bg
IAB Europe
mediascope@iabeurope.eu
vprm@iabeurope.eu