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Tomorrows Tourist
Dr Ian Yeoman
Victoria University of Wellington
New Zealand
Tomorrows Tourist
Who will be tomorrows tourist?
Simple Identity
Fluid Identity
Fluid identity
Educated, Multi Cultured and
Knowledgeable
Education, Feminism & Identity
7
Thraenhart 2010
8
9
http://www.pranavmistry.com/projects/sixthsense/
Sexuality
Walters observes that feminism is about
choice and empowerment. Therefore as a
consequence, Playboy has become a
mainstream brand which decorates pencil
cases and erasers of young girls who know
there is something naughty in the brand but
are encouraged to buy into its cheeky
marketable sexuality. The Girls of Playboy
Mansion is accepted as family viewing, in
which we aspire to be Holly, Bridget or
Kendra www.natashawalter.com
Fear of loss
New consumers and new attitudes
The acceleration of the eastward shift is evident. Since
1995 Asia real GDP has grown at over twice the rate the rate of
America and Western Europe. The Economist Magazine
estimates that by 2014, on purchasing power parity
Asia’s share of the world economy should exceed that of
America and Europe alone and by 2020 Asia could deliver
50% of total sales and profits for some multinationals,
compared to 20-25 percent in 2010. Forecast’s for economic
suggest that between 40-75% of the worlds economic
growth will come from the BRIC countries. (Talwar 2010)
Conclusion: What’s your identity? Is it a fluid one or….
• Consumer volatility, paradox of
choice and choice management
• Tourists that are frivolous,
promiscuous and awkward
• A society where norms are broken
• Broaden and expansive
• Shared connections
• Diluted cultures and globalisation
• A fast, instant and networked
world which is 24/7
• Longevity and shifting values
• Have it all society and fear of loss
• Heighten sense of personal
freedom
• Liberal, sexist, experimentalism
within a multi cultural society
• Inconscipicious consumption,
authenticity and cultural identity
• I don’t believe you, resistance and
rebuke
Who will be tomorrows tourist?
Flatters & Wilmott 2009
Extreme Experience Seeking
15
Discretionary Thrift
16
Domestic Pax on Public Transport (Growth%)
△ 8
△ 6
△ 4
△ 2
0
2
4
6
8
10
12
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
Japan Railways Pax
Bullet Train Pax
Dom Airline Pax
Source: Japan Travel Bureau
INSPERIENCE ECONOMY
Ultimate Outdoor Theatre
Source: Trend Hunter
INSPERIENCE ECONOMY represents
consumers' desire to bring top-level
experiences into their domestic domain."
Key words
“Creating comfortable space”
“Fully equipped”
“Not venturing out because we have it at
home”
“The best”
The Cal Spas Outdoor Theatre, at US
$30,000 comes with 63-inch
LCD HDTV touting surround sound,
DVD/CD player… five-burner
BBQ grill, a wet bar, weatherproof
recliners with cup holders
The Rise of Mercurial Consumption
Simplicity
Paul Flatters – Trajectory Group
Research by the Trajectory
Group (Flatters & Wilmott 2009)
highlights that affluent
consumers have revealed
mounting dissatisfaction with
excessive consumption. Many
desire a wholesome and less
wasteful life. As such, there is a
desire to get back to nature,
something that is tranquil, basic,
rooted, human and simple
(Yeoman 2008). As a
consequence, the desire for
more authentic and simple
luxury experiences accelerates.
Yeoman 2010
The Authentic Tourist
• Ethical
• Natural
• Honest
• Simple
• Beautiful
• Rooted
• Human
Re defining Luxury
Driving an expensive car
Enjoying the best home entertainment technology
Having beautiful home furnishings
Wearing designer clothes
Having nice toiletries and pampering myself
Materialism
Eating good quality food
Going on expensive holidays
Living in a nice area
Enrichment
Having time on my own
Having time just to relax
Time
The ‘old’ version of luxury:
exclusive, expensive, best
quality, self-indulgent,
conspicuous, tangible, ‘overt
materialism’
Emphasis on ‘quality of life’,
experiential, personal,
authentic, ‘subtle/covert
materialism’
The value of relaxing and de-
stressing from the pace of
everyday life, focus on self-
development and quality of
life, intangible, non-material
STORY INGREDIENTS
Swiss Netgrannies equal story
24
In praise of slowness
Early Life:
Growth and Development
Adult
Maintaining highest
possible level of function
Disability threshold
Older Age
Maintaining independence and
Preventing disability
Range of functionsin individuals
Age
Functionalityofc
Rehabilitation and ensuring
the quality of life
Source: Yeoman 2010
Demography and life course
Trust, safety and supply
Conclusion: Is it a simple identity?
• Slowdown, halting and
reserving of an identity
• Experiences that are tranquil,
basic, rooted, human and
simple
• Thrift, mercurial consumption
and functionality
• Advice, networks and
predictive behaviour
• Role of authority and
governance
• Dissatisfaction with
excessiveness and frivolous
Tomorrows Tourist
Dr Ian Yeoman
Victoria University of Wellington
PO Box 600
Wellington 6140
New Zealand
Tel: 00 64 4 463 5717
Email: ian.yeoman@vuw.ac.nz
Web: www.tomorrowstourist.com

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Who will be the future tourist

  • 1. Tomorrows Tourist Dr Ian Yeoman Victoria University of Wellington New Zealand
  • 3. Who will be tomorrows tourist? Simple Identity Fluid Identity
  • 5. Educated, Multi Cultured and Knowledgeable
  • 8. 8
  • 10. Sexuality Walters observes that feminism is about choice and empowerment. Therefore as a consequence, Playboy has become a mainstream brand which decorates pencil cases and erasers of young girls who know there is something naughty in the brand but are encouraged to buy into its cheeky marketable sexuality. The Girls of Playboy Mansion is accepted as family viewing, in which we aspire to be Holly, Bridget or Kendra www.natashawalter.com
  • 12. New consumers and new attitudes The acceleration of the eastward shift is evident. Since 1995 Asia real GDP has grown at over twice the rate the rate of America and Western Europe. The Economist Magazine estimates that by 2014, on purchasing power parity Asia’s share of the world economy should exceed that of America and Europe alone and by 2020 Asia could deliver 50% of total sales and profits for some multinationals, compared to 20-25 percent in 2010. Forecast’s for economic suggest that between 40-75% of the worlds economic growth will come from the BRIC countries. (Talwar 2010)
  • 13. Conclusion: What’s your identity? Is it a fluid one or…. • Consumer volatility, paradox of choice and choice management • Tourists that are frivolous, promiscuous and awkward • A society where norms are broken • Broaden and expansive • Shared connections • Diluted cultures and globalisation • A fast, instant and networked world which is 24/7 • Longevity and shifting values • Have it all society and fear of loss • Heighten sense of personal freedom • Liberal, sexist, experimentalism within a multi cultural society • Inconscipicious consumption, authenticity and cultural identity • I don’t believe you, resistance and rebuke
  • 14. Who will be tomorrows tourist? Flatters & Wilmott 2009
  • 17. Domestic Pax on Public Transport (Growth%) △ 8 △ 6 △ 4 △ 2 0 2 4 6 8 10 12 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Japan Railways Pax Bullet Train Pax Dom Airline Pax Source: Japan Travel Bureau
  • 18. INSPERIENCE ECONOMY Ultimate Outdoor Theatre Source: Trend Hunter INSPERIENCE ECONOMY represents consumers' desire to bring top-level experiences into their domestic domain." Key words “Creating comfortable space” “Fully equipped” “Not venturing out because we have it at home” “The best” The Cal Spas Outdoor Theatre, at US $30,000 comes with 63-inch LCD HDTV touting surround sound, DVD/CD player… five-burner BBQ grill, a wet bar, weatherproof recliners with cup holders
  • 19. The Rise of Mercurial Consumption
  • 20. Simplicity Paul Flatters – Trajectory Group Research by the Trajectory Group (Flatters & Wilmott 2009) highlights that affluent consumers have revealed mounting dissatisfaction with excessive consumption. Many desire a wholesome and less wasteful life. As such, there is a desire to get back to nature, something that is tranquil, basic, rooted, human and simple (Yeoman 2008). As a consequence, the desire for more authentic and simple luxury experiences accelerates. Yeoman 2010
  • 21. The Authentic Tourist • Ethical • Natural • Honest • Simple • Beautiful • Rooted • Human
  • 22. Re defining Luxury Driving an expensive car Enjoying the best home entertainment technology Having beautiful home furnishings Wearing designer clothes Having nice toiletries and pampering myself Materialism Eating good quality food Going on expensive holidays Living in a nice area Enrichment Having time on my own Having time just to relax Time The ‘old’ version of luxury: exclusive, expensive, best quality, self-indulgent, conspicuous, tangible, ‘overt materialism’ Emphasis on ‘quality of life’, experiential, personal, authentic, ‘subtle/covert materialism’ The value of relaxing and de- stressing from the pace of everyday life, focus on self- development and quality of life, intangible, non-material
  • 24. 24
  • 25. In praise of slowness
  • 26. Early Life: Growth and Development Adult Maintaining highest possible level of function Disability threshold Older Age Maintaining independence and Preventing disability Range of functionsin individuals Age Functionalityofc Rehabilitation and ensuring the quality of life Source: Yeoman 2010 Demography and life course
  • 28. Conclusion: Is it a simple identity? • Slowdown, halting and reserving of an identity • Experiences that are tranquil, basic, rooted, human and simple • Thrift, mercurial consumption and functionality • Advice, networks and predictive behaviour • Role of authority and governance • Dissatisfaction with excessiveness and frivolous
  • 29. Tomorrows Tourist Dr Ian Yeoman Victoria University of Wellington PO Box 600 Wellington 6140 New Zealand Tel: 00 64 4 463 5717 Email: ian.yeoman@vuw.ac.nz Web: www.tomorrowstourist.com

Notes de l'éditeur

  1. And let’s not forget back yards, front yards, pools, tree houses and other outdoor spaces: Cal Spas’ Ultimate Outdoor Theatre (http://www.calspas.com) is a complete home theatre system with an anti-fog, anti-glare 63-inch LCD HDTV touting surround sound, DVD/CD player, iPod Docking Station, Sirius Satellite Radio receiver and game console inputs. It also comes equipped with a five-burner BBQ grill, a wet bar, weatherproof recliners with cup holders and two fire pits. The whole system has been designed for protection from the external elements. Rumored price: USD 30,000.
  2. The Vatican is to start a low-cost airline offering pilgrims the chance to visit holy sites across the world. The airline made its inaugural flight in August 2007 with an itinerary that took pilgrims from Rome’s Fiumicino airport to France’s shrine of Lourdes; flights to other destinations including the shrine of Fatima in Portugal, the shrine of the Madonna of Guadalupe in Mexico and Santiago di Compostella in Spain may be offered in the future. Nice touch: aircraft interiors feature sacred inscriptions. Flights will be operated by small Italian airline Mistral Air (http://www.mistralair.it), whose main base is Rome Ciampino Airport. The Vatican hopes more than 150,000 people per year will board one of Mistral Air’s planes. Picture courtesy of EPA. And so on. We’ll add a few more FOREVER TRENDS in one of the updates of this report, probably ‘KIDS KA-CHING’ and an update on BOOMING BUSINESS, but most of this is or should be on your radar anyway! * For specific tips on how to apply FOREVER TRENDS to your business, please visit the Report Tips section at http://www.trendwatching.com/trendreport/extras*
  3. Craft and real human beings make for instant stories to. Get inspired by: Swiss Netgranny (http://netgranny.ch) is a collective of 15 grannies recruited by Swiss fashion label Tarzan (http://www.tarzan.ch). The grannies knit socks on demand and sell them online. Customers can choose their favorite granny by picture, pick the color of their socks, or opt for a granny ‘surprise’ design. It will take a granny approximately two weeks to knit a pair of socks, which costs EUR 26, delivery included. Danish Mormor.nu (http://www.mormor.nu) sells traditional handmade baby and children's wear online (Mormor.nu is Danish for 'Grandma.now'). All products are handmade, from pure wool, alpaca wool or cotton. Old knitting and crochet techniques and patterns have been revived, and colors and materials updated, making the products meet modern demands for fashionable children's clothing, as well as for old-fashioned quality and honest materials. In fact, the company's employees stem from an era when everything was made by hand, the youngest employee being 68 years old. Cool little touch: clothes come with a small nametag signed by the grandmother that made the item.
  4. So it seems that people are generally welcoming of the growing intensity of their lives, but they are also beginning to search new oases of time and space to complement (but not replace) their hectic hours. There's a growing perception, both from consumers and business alike, that downtime can actually be beneficial. Several organisations have already started to tap into this need for time-oasis with, for example, a vast array of new holiday formats emerging (such as rural retreats, remote beach getaways, spa resorts etc). The Japanese-style Yotel in London’s Gatwick Airport offers luxurious and stylish cabins for rent for travellers with very early departures or who might have a long layover between flights or are delayed for hours. Four hours in a standard cabin costs a very affordable £25 ( £40 for a premium cabin). Here you can snooze the hours away comfortably and in style. A similar concept is found in the Vancouver Airport and New York’s Empire State Building where MetroNaps operates an urban catnapping business. For $14 you can treat yourself to 20 minutes in their very futuristic (luxurious) looking sleep pods. Meanwhile, the slow travel movement emerges out of eco-ethical concerns but springs from the trend known as authenti-seeking (see nVision report of the same name). The challenge to consumerism posed by global warming could make the slow travel revolution a very real phenomenon. People will not be able to jet off everywhere so they will have to become more patient and welcoming of less plugged-in, less always-on-the-go lifestyles. The slow travel phenomenon takes this into account – it advocates train journeys across Europe and local excursions. The slow travel, slow design, slow food developments are all about having fun and active experiences but here the emphasis is on taking a step back, having a more authentic moment and savouring time. This represents a very obvious opportunity to marketers. The future of luxury as time is already with us. Luxury’s Fourth Dimension has arrived.