THE TRADITIONAL WORKPLACE, AS WE'VE KNOWN IT, DOESN'T EVEN EXIST TODAY.
The explosion of new technologies, mass adoption of social channels, ubiquity of mobile and connectivity, and proliferation of devices continue to drive massive transformation, but at what cost? How can large organizations collaborate, integrate, and innovate quickly enough to survive at the speed of their customers? What are the questions we could or should be asking to really make changes for work that make sense?
The answers lie only in bringing the brightest minds together to figure it out.
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Future of Work: Collaboration & Communication
1. T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
49% of Millennials
support social tools for
workplace collaboration
*ClearCompany, 7 Workplace Collaboration Statistics That Will Have You
Knocking Down Cubicles, 2014
72% of CEOs in outperforming
organizations make customer
collaboration a top priority
*Maria Winans, Moments Matter: Deliver Superb Customer Journeys with Smarter Commerce, 2014
Up to 30% of email time
could be repurposed by
adopting social collaboration
tools for communication
*McKinsey Global Institute, The social economy: Unlocking value and productivity through social
technologies, July 2012, and Susan Felman, Hidden cost of information work: A progress report,
International Data Corporation, May 2009
2. T H E F U T U R E O F
BIG DATA & ANA LYTI C S AT W ORK
#NewWayToWork
Between people and machines,
over 2.5 quintillion
bytes of data are created daily
*Basex, Big Data, Big Problems, The Next Big Thing?, 2014
More than 60% of companies are now
investing in big data and analytics tools to help
make their HR departments more data-driven
*Forbes.com, Big Data in Human Resources: A World of Haves And Have-Nots, 2013
More than 30 billion
devices will be wirelessly
connected by 2020
*InformationWeek, 10 Powerful Facts About Big Data, 2014
3. T H E F U T U R E O F
BIG DATA & ANA LYTI C S AT W ORK
#NewWayToWork
Enterprise data is estimated
to grow 50x year over
year through 2020
*Information Week, 10 Powerful Facts About Big Data, 2014
Companies using data to drive marketing
and sales decisions improve their marketing
return on investment (MROI) by 15-20%
*Forbes.com, Big Data, Analytics and the Future of Marketing and Sales, 2014
94% of CMOs believe
advanced analytics
will play a significant
role in helping them
reach their goals
*IBM Study: CMOs Fusing Internal and External Data to Drive Financial Success, 2014
4. T H E F U T U R E O F W O R K
C U LT U R E
#NewWayToWork
Companies with happy
employees outperform the
competition by 20%
*Entrepreneur.com. It Really Pays to Have a Rich Company Culture [Infographic], 2014
68% of employees feel their
company isn’t doing enough
to create a work culture in
which employees have a
sense of purpose and a
meaningful impact
*TalentCulture.com. How To Improve Work Culture (And Avoid Staff Burnouts), 2014
65% of both Millennial
and Gen X employees give
their organization a high
grade for using
social media to
engage customers
*IBM Multigenerational Study, 2015
5. T H E F U T U R E O F W O R K
C U LT U R E
#NewWayToWork
70% of millennials say
a company’s commitment
to the community would
influence their decision
to work there
*Nielsen Report: Millennials Breaking Myths, 2014
20% of executives surveyed
believe their organization is
currently acting truly social
*Charting the social universe: Social ambitions drive business impact, 2014
43% of companies rely
on employee evangelists to
kick-start social adoption
*Charting the social universe: Social ambitions drive business impact, 2014
6. T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
74% of respondents define
a “social” business as one
that uses social technology
to foster collaboration
among customers,
employees and partners
*#IBMSocialStudy, 2014
As of today, at least 72%
of businesses have adopted
the cloud. Within 3 years,
that number will reach a
staggering 91%
of businesses
*20 Cloud Computing Stats You Want to Know, 2014
Drive Internal and External Collaboration:
64% Deployed capabilities via mobile
*#IBMSocialStudy, 2014
7. T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
Integrating social technologies results in:
5x more likely to deliver social business via mobile,
6x more likely to use social media analytics and
7x more likely to use social business in the cloud
*Sandy Carter, Social Insights Blog, 2014
2 out of 3 companies
will adopt a BYOD
solution by 2017
*Seven Stats About The Future of BYOD, AKUITY, 2014
Over 60% of enterprises
allow or tolerate employee
use of personal devices
to access enterprise data
*State of BYOD and Mobile Security Report, 2014
8. T H E F U T U R E O F W O R K
T ECH NOLOGY
#NewWayToWork
By 2030, Millennials will make up to
75% of the workforce
*Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014
10 billion: This is the
number of personal mobile
devices that are estimated
to be in use by 2020
*Seven Stats About The Future of BYOD, AKUITY, 2014
91% of us wake up
and reach for our devices
because we are addicted
to technology
*Daniel Newman, In The Future Technology Will Be Invisible, 2015
9. T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
Organizations offering workplace
flexibility increased engagement
and motivation by more than 80%
*Meghan M. Biro – Embracing Change to the Re-Imagined Workforce, 2014
94% of surveyed workers
have felt overwhelmed by
information to the
point of incapacity
*The Knowledge Worker’s Day: Our Findings, Basex, 2012
The average interaction
worker spends an estimated
28% of the work week
managing email
*McKinsey Global Institute - The social economy: Unlocking value and productivity
through social technologies, July 2012, and Susan Felman, Hidden cost of information
work: A progress report, International Data Corporation, May 2009
10. T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
79% of adults agree that a successful
career today requires collaborating and
sharing credit with others
*The Athena Doctrine, 2013
81% of people said you
need both masculine and
feminine traits to thrive in
today’s world
*The Athena Doctrine, 2013
In testing cooperative behavior,
50% of participants behaved
cooperatively
*The Unselfish Gene, 2011
11. T H E F U T U R E O F W O R K
COLLABORATION/ C O M M U NI C ATION
#NewWayToWork
Only 20% believe their
organization is
currently acting
truly “social”
*#IBMSocialStudy, 2014
45% of companies are
using social to identify
internal talent or
key contributors
*Meghan Biro - Embracing Change to the Re-imagined Workforce, 2014
74% of respondents define a
“social” business as one that
uses social technology to foster
collaboration among
customers, employees
and partners
*#IBMSocialStudy, 2014
12. T H E F U T U R E O F W O R K
TA L E N T
#NewWayToWork
Mining community
expertise is a grassroots
effort — 43% rely on
employee evangelists
to help kickstart
adoption
*IBM Social Study, 2014
70% of U.S. workers are
not engaged or actively
disengaged at work
*Gallup’s State of the American Workplace report, 2013
Talent development and
employee engagement
account for over 80%
of top workforce
challenges for
CHROs today
*IBM CHRO Insight Study, 2013
13. T H E F U T U R E O F W O R K
TA L E N T
#NewWayToWork
The CAI study found that 82%
of social organizations used
social networks to recruit,
versus the16% average in a
Jan. 2014 IBM Smarter Workforce
Institute study
*IBM Social Study, 2014
Today, 47% of
workers were
born after
1980
*Will Stanley SHRM SlideShare
Millennials will be
the majority workforce
by2020 and
75% of the workforce
by 2025
*Jacob Morgan, We Are All Cogs Working for
Slave- Drovers as We Go about Out Daily Drudgery
14. For more insights about the Future of Work,
follow #NewWayToWork on Twitter
or go to IBM.com/Verse