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ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




  (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




LSP-5: Manage Like a Pro:
Translation Management
       Dierk Seeburg
          IcoText


         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




3     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

4     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




    Marburg




5      (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

6     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

7     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




    Phoenix




8      (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




         Dierk Seeburg
            IcoText

9     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




          Dierk Seeburg
             IcoText

10     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     1) Appetizer: Intro

     2) Main Course: Core

     3) Dessert: Q & A

11         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     1) Appetizer: Intro




12         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Professional

     B) Translation

     C) Management

13        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Professional
       i) Degree
       ii) Certificate
       iii) Training (PMBOK)



14           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Translation
       i) Languages
       ii) Translators
       iii) QA



15           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     C) Management
       i. WBS
       ii. Scheduling
       iii. Risk
       iv. Control
       v. Evaluation

16           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     2) Main Course: Core




17         (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation

     B) Technology

     C) Resources

18        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation




19        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       i. Sources (Scope)
          a. Electronic files
          b. Hard copy
          c. Audio material



20           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       ii. Audience
           a. QA
           b. Clients
           c. End-customers



21           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     A) Translation
       iii.Targets
           a. Languages
           b. Verticals
           c. Locales



22           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology




23       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       i. Tools
          a. Autom. Doc. Mgmt.
          b. TMS
          c. MT



24           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       ii. Formats
           a. Files
           b. Documents
           c. Hardcopy



25           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     B) Technology
       iii. Standards
           a. Quality
           b. Process, Workflow
           c. ISO, DIN, ASTM, etc.



26           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     C) Resources




27       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
        a. Start
            1. RFI, RFQ, RFP
            2. Plan: SMART (Deming)
            3. CPM (Gantt) vs. PERT
     (Booze, Allen, Hamilton)




28             (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
       b. Middle
          1. Progress Control
          2. Change Control
          3. Risk Control




29             (CC) Creative Commons. Some Rights Reserved                November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     i) Time
       c. End
           1. Time to Market
           2. Sim Ship
           3. Debriefing




30             (CC) Creative Commons. Some Rights Reserved                November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     ii) Money
       a. Budget
          1. Task estimates
          2. Fee estimates
          3. C=f(PTS)




31            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     ii) Money
       b. Metrics (You can't manage
     what you don't measure)
           1. Cost accounting
           2. Projected vs. Actual
           3. Profit and loss




32            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iii) Equipment
        a. Hardware
           1. Office
           2. Computers:
     Servers/Desktops/Laptops
           3. Peripherals




33            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iii) Equipment
       b. Software
          1. TMS
          2. ITE
          3. Communication




34           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       a. Management
          1. Assembly
          2. Training
          3. Hierarchies




35            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          1. Types
             • formal
             • informal




36           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     b) Communication




37        (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          2. Channels
             • IM
             • Email
             • Phone
             • Mail



38           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       b. Communication
          3. Frequency
             • Daily
             • Weekly
             • Monthly




39           (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     iv) People
       c. Locations
           1. In-house
           2. Remote
           3. Meetings




40            (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     Thank you

41       (CC) Creative Commons. Some Rights Reserved                 November 8, 2008
ATA 2008 - LSP-5: Manage Like a Pro: Translation Management




     Q&A

42     (CC) Creative Commons. Some Rights Reserved                 November 8, 2008

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ATA 2008 LSP-5 Presentation Dierk Seeburg

  • 1. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 2. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 3. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 3 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 4. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 4 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 5. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Marburg 5 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 6. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 6 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 7. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 7 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 8. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Phoenix 8 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 9. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 9 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 10. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Dierk Seeburg IcoText 10 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 11. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 1) Appetizer: Intro 2) Main Course: Core 3) Dessert: Q & A 11 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 12. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 1) Appetizer: Intro 12 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 13. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Professional B) Translation C) Management 13 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 14. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Professional i) Degree ii) Certificate iii) Training (PMBOK) 14 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 15. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Translation i) Languages ii) Translators iii) QA 15 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 16. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management C) Management i. WBS ii. Scheduling iii. Risk iv. Control v. Evaluation 16 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 17. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management 2) Main Course: Core 17 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 18. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation B) Technology C) Resources 18 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 19. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation 19 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 20. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation i. Sources (Scope) a. Electronic files b. Hard copy c. Audio material 20 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 21. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation ii. Audience a. QA b. Clients c. End-customers 21 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 22. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management A) Translation iii.Targets a. Languages b. Verticals c. Locales 22 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 23. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology 23 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 24. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology i. Tools a. Autom. Doc. Mgmt. b. TMS c. MT 24 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 25. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology ii. Formats a. Files b. Documents c. Hardcopy 25 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 26. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management B) Technology iii. Standards a. Quality b. Process, Workflow c. ISO, DIN, ASTM, etc. 26 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 27. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management C) Resources 27 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 28. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time a. Start 1. RFI, RFQ, RFP 2. Plan: SMART (Deming) 3. CPM (Gantt) vs. PERT (Booze, Allen, Hamilton) 28 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 29. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time b. Middle 1. Progress Control 2. Change Control 3. Risk Control 29 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 30. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management i) Time c. End 1. Time to Market 2. Sim Ship 3. Debriefing 30 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 31. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management ii) Money a. Budget 1. Task estimates 2. Fee estimates 3. C=f(PTS) 31 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 32. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management ii) Money b. Metrics (You can't manage what you don't measure) 1. Cost accounting 2. Projected vs. Actual 3. Profit and loss 32 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 33. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iii) Equipment a. Hardware 1. Office 2. Computers: Servers/Desktops/Laptops 3. Peripherals 33 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 34. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iii) Equipment b. Software 1. TMS 2. ITE 3. Communication 34 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 35. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People a. Management 1. Assembly 2. Training 3. Hierarchies 35 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 36. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 1. Types • formal • informal 36 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 37. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management b) Communication 37 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 38. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 2. Channels • IM • Email • Phone • Mail 38 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 39. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People b. Communication 3. Frequency • Daily • Weekly • Monthly 39 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 40. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management iv) People c. Locations 1. In-house 2. Remote 3. Meetings 40 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 41. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Thank you 41 (CC) Creative Commons. Some Rights Reserved November 8, 2008
  • 42. ATA 2008 - LSP-5: Manage Like a Pro: Translation Management Q&A 42 (CC) Creative Commons. Some Rights Reserved November 8, 2008