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Technology Training that Workswww.idc-online.com/slideshare
Essentials of Project
Management
by
Steve Mackay
Dean of Engineering
Ably supported by
Carol Moverley
Manager - UK
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Topics
1. Project management fundamentals
2. Time management
3. Cost management
4. Risk management
5. Integrated time and cost management
6. Contractual issues
7. Some Tips
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
EIT Micro-Course Series
• Every two weeks we present a 35 to
45 minute interactive course
• Practical, useful with Q & A
throughout
• PID loop Tuning / Arc Flash
Protection, Functional Safety,
Troubleshooting conveyors
presented so far
• Upcoming:
– Electrical Troubleshooting and
much, much more…..
• Go to:
http://www.idc-online.com/slideshare
• You get the recording and slides
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1.0 PROJECT MGT
FUNDAMENTALS
• Basic definitions
• Project management
processes
• The project framework
• Project organisation
structures
• Project success
• Project planning
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DEFINITIONS
• PROJECT
– A TEMPORARY ENDEAVOR UNDERTAKEN TO CREATE A
UNIQUE PRODUCT OR SERVICE
• PROGRAMME
– A GROUP OF INTERDEPENDENT PROJECTS
• PROJECT MANAGEMENT :
APPLICATION OF:
•KNOWLEDGE
•SKILLS
•TOOLS
•PROCESSES
OBJECTIVES:
•TIME
•COST
•FUNCTIONALITY
} TO ACHIEVE {
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PROJECTS….
• Planned, executed and controlled
• Constrained by resource limitations
• Performed by people
• Note: The difference between projects and
operations
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• Initiating
– Taking actions to commence the project/phase
• Planning
– Identifying objectives and means of achievement
• Executing
– Co-ordinating resources to implement plan
• Controlling
– Monitoring and correcting
• Closing
– Handover and project closure
BASIC PM PROCESSES
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• Environment
• Inputs
• Outputs
• Functions
• Elements and couplings
• State transitions
SYSTEMS APPROACH
www.eit.edu.au
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PM BODY OF KNOWLEDGE
PROJECT MGT INSTITUTE [PMI - US]
INTEGRATION PLAN/CONTROL
SCOPE MANAGEMENT
TIME MANAGEMENT
COST MANAGEMENT
QUALITY MANAGEMENT
HR MANAGEMENT
COMMUNICATION MGT
RISK MANAGEMENT
ASSOC OF PROJECT MGRS [APM - UK]
PROCUREMENT MGT
PROJECT MANAGEMENT
SYSTEMS MGT; PROGRAMME
MGT; PROJECT MANAGEMENT;
LIFE CYCLE; ENVIRONMENT;
APPRAISAL; SUCCESS/FAILURE;
INTEGRATION; SYSTEMS &
PROC; CLOSE OUT
TECHNIQUES & PROC
WORK DEFINITION; PLANNING;
SCHEDULING; ESTIMATING;
COST CONTROL; PERFORMANCE
MEAS; RISK MANAGEMENT;
VALUE MGT;
CHANGE CONTROL;
MOBILISATION
ORGANISATION & PEOPLE
GEN MANAGEMENT
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PMBOK…
Processes described in terms of:
• Inputs (documents, plans, designs)
• Tools & techniques (mechanisms applied
to inputs)
• Outputs (documents, products)
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THE PROJECT LIFECYCLE
Per 1 Per 2 Per 3 Per 4 Per 5 Per 6 Per 7 Per 8
PREFEASIBILITY
FEASIBILITY
PLANNING
IMPLEMENTATION
HANDOVER
CLOSE OUT
PROJECT PHASE
Generic phases of the typical project:
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2.0Time management
• Planning - the project schedule
• Monitoring and reporting
• Comparing actual and achieved
progress
• Defining and implementing
corrective action
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Project planning
• CRITICAL PATH METHOD (AoA)
– Most common pre computers
• PRECEDENCE METHOD (AoN)
– More flexible and powerful
• Four steps, common to both:
– work breakdown
– define logic network
– apply activity data
– analyse the network
AoN
AoA
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Network analysis
• Critical path
– The path(s) along which activities
have no float
• Total float
– The float available without affecting
total project duration – could impact
on other activities
• Free float
– The float available without impact
on other activities
• Independent float
– Worst case – predecessor finishes
late, successor starts early
TOTAL FLOAT
FREE FLOAT
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Presenting the schedule
• Critical path method
– Arrow network
– Gantt chart
• Precedence method
– Gantt chart
– Logic network (PERT)
D
C
B CA
A
B
C
D
A C D
B
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Technology Training that Workswww.idc-online.com/slideshare
3.0Cost management
• Estimating
• Budgeting
• Financial control
• Change control
• Cost monitoring
• Value management
BUDGET
COST
“PROJECT MANAGER SEEKS
NEW OPPORTUNITIES ... ”
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Cost estimating 1
• Prepared for
– feasibility studies
– cost management
• Estimate basis
– Inclusions and exclusions
clarified
– Order of accuracy
(ROC/PAC/FEC etc)
– Index
– Contingency
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Cost estimating 2
• Estimating methods
– Resource based
– Estimating guides
– Parameter estimates
– Exponent estimating • Forecast final cost
– FFC equals
• base estimate, plus
• contingency, plus
• escalation, plus
• exchange fluctuations
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Cost estimating 3
• Document procedures
– Assures uniformity and reliability
– Procedures should define
• definition of basis
• methods to be applied
• definition of contingency estimating
• data sources to be used
• applicable checklists
• documentation requirements
• review requirements
www.eit.edu.au
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4.0RISK DEFINED
• The elements of RISK are:
– The LIKELIHOOD of the event arising
– The CONSEQUENCES if it does
• RISK is present in ALL projects
CONSEQUENCES
HIGH
LOW
LOW HIGHLIKELIHOOD
COMMON
DISASTER
FREQUENT
IRRITATION
UNLIKELY &
INSIGNIFICANT
RARE
CATASTROPHE
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
RISK MGT DEFINED
• The systematic application of policies, procedures
and practices, to identify, analyse, assess, treat,
and monitor risk
• ELEMENTS [AS/NZS 4360:1995]:
– Establish Context
– Identify Risks
– Analyse Risks
– Assess Risks
– Develop Risk Treatments
– Monitor & Review
www.eit.edu.au
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APPLICATION
• Benefits
– Facilitates rational risk taking
– Improve basis of financial commitment
– Improves the planning process
– Identifies more suitable project processes (e.g.
contracting)
– Good management vs. good luck
• Scope
– Applicable to all projects
– A continuous process
– Most benefits if commenced early
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
ESTABLISH CONTEXT
• Outputs
– risk management structure (elements
within the project)
– Risk assessment criteria
• Review Context
– strategic - operating environment of the organisation
(financial, political, legal etc)
– organisational - capabilities, objectives, strategies
– project - objectives, activities, technologies, environment
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Technology Training that Workswww.idc-online.com/slideshare
RISK IDENTIFICATION
• A planned approach required to ensure all risks are
identified
• STEP 1: identify all events that could
affect all elements
• STEP 2: consider all causes &
scenarios for each event
• Processes may involve:
– Structured interviews
– Brainstorming sessions
– Use of specialist
– Historical experience
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
RISK ANALYSIS
• Objectives
– assign level of risk to each event
– generate data for assessment
– separate minor & major risks
• Qualitative risk analysis
– Sort into low/high probability and impact
– Implement initial responses for significant risks if urgent
• Quantitative risk analysis
– Sensitivity analysis / Probabilistic analysis / Decision trees /
Influence diagrams
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
5.0 INTEGRATED TIME & COST
• An earned value analysis approach
• Cost/Schedule Control System Criteria [C/SCSC -
US DoD]
• Performance Measurement System
[PMS - US DoE]
PLANNED
ACTUAL
TIME
COST
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
6.0 LEGAL ISSUES IN PROCUREMENT
• Legal system
• Elements of contracts
• Tendering
• Vitiating factors
• Termination of contracts
• Time for Completion, & EoT
• Remedies for breach of contract
• Liquidated Damages for late completion
• Penalties & Bonuses
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
THE LEGAL SYSTEM
• Basis of the system
– Constitutional
– Local Government
– Civil law
• Doctrine of Precedence
– Binding
– Persuasive
• Natural justice
– Allegation required to be proved
– No bias or interest of tribunal
– Defendant must have the opportunity to
contest
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
ELEMENTS OF A CONTRACT
• Intention to be legally bound
• Agreement
– offer
– acceptance
• Consideration
• Definite terms
• Legality
• Capacity to contract
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
OFFER
• Must be communicated
– by words or action
– the world, a group, one person
• Lapses with time
• Revocable at any time, in general
– if not, bound by acceptance
– revoked at time of communication
– communication need not be direct
• Destroyed by counter offer
• Cf invitation to treat, puffery
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
ACCEPTANCE
• Must be absolute
• Distinguish from counter offer from
enquiry
• Must be communicated
– words or deeds
• Must comply with specified terms of
offer
• Accepted at time of posting
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
CONSIDERATION
• Law recognises bargains not promises
• Consideration need not be equivalent
• Inadequate consideration
– past consideration
– existing obligation
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
TERMS
• The terms of the agreement must be certain,
– either expressly [unless trivial] or by defined mechanism
• Contract documents will be relied upon to define the
terms - essential these be physically compiled
• Note contra proferentum rule
• Terms may be implied
– in certain cases
• Pre-contract negotiations don’t apply
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips
• Lay the Groundwork
– Define success criteria
– Identify project
drivers/constraints and
DOF
– Define when the project
is complete (“release”)
– Negotiate commitments
– don’t take it lying
down
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips (Continued)
• Plan the work
– Write a plan
– Decompose ALL tasks into inch-
pebble granularity
– Develop planning worksheets for
common tasks
– Plan rework when defects identified
– Plan time for process improvement
– Manage Project risks
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips (Continued)
• Estimate the Project
– Estimate based on real effort
not calendar time
– Don’t schedule people for
more than 80% of their time
– Build training time in
– Record how you calculated
estimates
– Use Estimation tools
– Respect the Learning curve
– Plan Contingency buffers
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7. Some Additional Tips (Continued)
• Track your progress
– Record actuals and
estimates
– Count tasks when they
are 100% complete
– Track project status
transparently
Reference: Thanks to Software Development, Nov.’99. and
Karl E. Wiegers of www.processimpact.comm
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Thank You For Your Interest
If you are interested in further training, please visit:
http://www.idc-online.com/slideshare

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Essentials of Project Management

  • 1. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Essentials of Project Management by Steve Mackay Dean of Engineering Ably supported by Carol Moverley Manager - UK
  • 2. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Topics 1. Project management fundamentals 2. Time management 3. Cost management 4. Risk management 5. Integrated time and cost management 6. Contractual issues 7. Some Tips
  • 3. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare EIT Micro-Course Series • Every two weeks we present a 35 to 45 minute interactive course • Practical, useful with Q & A throughout • PID loop Tuning / Arc Flash Protection, Functional Safety, Troubleshooting conveyors presented so far • Upcoming: – Electrical Troubleshooting and much, much more….. • Go to: http://www.idc-online.com/slideshare • You get the recording and slides
  • 4. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 1.0 PROJECT MGT FUNDAMENTALS • Basic definitions • Project management processes • The project framework • Project organisation structures • Project success • Project planning
  • 5. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare DEFINITIONS • PROJECT – A TEMPORARY ENDEAVOR UNDERTAKEN TO CREATE A UNIQUE PRODUCT OR SERVICE • PROGRAMME – A GROUP OF INTERDEPENDENT PROJECTS • PROJECT MANAGEMENT : APPLICATION OF: •KNOWLEDGE •SKILLS •TOOLS •PROCESSES OBJECTIVES: •TIME •COST •FUNCTIONALITY } TO ACHIEVE {
  • 6. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PROJECTS…. • Planned, executed and controlled • Constrained by resource limitations • Performed by people • Note: The difference between projects and operations
  • 7. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare • Initiating – Taking actions to commence the project/phase • Planning – Identifying objectives and means of achievement • Executing – Co-ordinating resources to implement plan • Controlling – Monitoring and correcting • Closing – Handover and project closure BASIC PM PROCESSES
  • 8. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare • Environment • Inputs • Outputs • Functions • Elements and couplings • State transitions SYSTEMS APPROACH
  • 9. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PM BODY OF KNOWLEDGE PROJECT MGT INSTITUTE [PMI - US] INTEGRATION PLAN/CONTROL SCOPE MANAGEMENT TIME MANAGEMENT COST MANAGEMENT QUALITY MANAGEMENT HR MANAGEMENT COMMUNICATION MGT RISK MANAGEMENT ASSOC OF PROJECT MGRS [APM - UK] PROCUREMENT MGT PROJECT MANAGEMENT SYSTEMS MGT; PROGRAMME MGT; PROJECT MANAGEMENT; LIFE CYCLE; ENVIRONMENT; APPRAISAL; SUCCESS/FAILURE; INTEGRATION; SYSTEMS & PROC; CLOSE OUT TECHNIQUES & PROC WORK DEFINITION; PLANNING; SCHEDULING; ESTIMATING; COST CONTROL; PERFORMANCE MEAS; RISK MANAGEMENT; VALUE MGT; CHANGE CONTROL; MOBILISATION ORGANISATION & PEOPLE GEN MANAGEMENT
  • 10. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PMBOK… Processes described in terms of: • Inputs (documents, plans, designs) • Tools & techniques (mechanisms applied to inputs) • Outputs (documents, products)
  • 11. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare THE PROJECT LIFECYCLE Per 1 Per 2 Per 3 Per 4 Per 5 Per 6 Per 7 Per 8 PREFEASIBILITY FEASIBILITY PLANNING IMPLEMENTATION HANDOVER CLOSE OUT PROJECT PHASE Generic phases of the typical project:
  • 12. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 2.0Time management • Planning - the project schedule • Monitoring and reporting • Comparing actual and achieved progress • Defining and implementing corrective action
  • 13. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Project planning • CRITICAL PATH METHOD (AoA) – Most common pre computers • PRECEDENCE METHOD (AoN) – More flexible and powerful • Four steps, common to both: – work breakdown – define logic network – apply activity data – analyse the network AoN AoA
  • 14. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Network analysis • Critical path – The path(s) along which activities have no float • Total float – The float available without affecting total project duration – could impact on other activities • Free float – The float available without impact on other activities • Independent float – Worst case – predecessor finishes late, successor starts early TOTAL FLOAT FREE FLOAT
  • 15. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Presenting the schedule • Critical path method – Arrow network – Gantt chart • Precedence method – Gantt chart – Logic network (PERT) D C B CA A B C D A C D B
  • 16. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 3.0Cost management • Estimating • Budgeting • Financial control • Change control • Cost monitoring • Value management BUDGET COST “PROJECT MANAGER SEEKS NEW OPPORTUNITIES ... ”
  • 17. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 1 • Prepared for – feasibility studies – cost management • Estimate basis – Inclusions and exclusions clarified – Order of accuracy (ROC/PAC/FEC etc) – Index – Contingency
  • 18. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 2 • Estimating methods – Resource based – Estimating guides – Parameter estimates – Exponent estimating • Forecast final cost – FFC equals • base estimate, plus • contingency, plus • escalation, plus • exchange fluctuations
  • 19. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 3 • Document procedures – Assures uniformity and reliability – Procedures should define • definition of basis • methods to be applied • definition of contingency estimating • data sources to be used • applicable checklists • documentation requirements • review requirements
  • 20. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 4.0RISK DEFINED • The elements of RISK are: – The LIKELIHOOD of the event arising – The CONSEQUENCES if it does • RISK is present in ALL projects CONSEQUENCES HIGH LOW LOW HIGHLIKELIHOOD COMMON DISASTER FREQUENT IRRITATION UNLIKELY & INSIGNIFICANT RARE CATASTROPHE
  • 21. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK MGT DEFINED • The systematic application of policies, procedures and practices, to identify, analyse, assess, treat, and monitor risk • ELEMENTS [AS/NZS 4360:1995]: – Establish Context – Identify Risks – Analyse Risks – Assess Risks – Develop Risk Treatments – Monitor & Review
  • 22. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare APPLICATION • Benefits – Facilitates rational risk taking – Improve basis of financial commitment – Improves the planning process – Identifies more suitable project processes (e.g. contracting) – Good management vs. good luck • Scope – Applicable to all projects – A continuous process – Most benefits if commenced early
  • 23. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ESTABLISH CONTEXT • Outputs – risk management structure (elements within the project) – Risk assessment criteria • Review Context – strategic - operating environment of the organisation (financial, political, legal etc) – organisational - capabilities, objectives, strategies – project - objectives, activities, technologies, environment
  • 24. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK IDENTIFICATION • A planned approach required to ensure all risks are identified • STEP 1: identify all events that could affect all elements • STEP 2: consider all causes & scenarios for each event • Processes may involve: – Structured interviews – Brainstorming sessions – Use of specialist – Historical experience
  • 25. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK ANALYSIS • Objectives – assign level of risk to each event – generate data for assessment – separate minor & major risks • Qualitative risk analysis – Sort into low/high probability and impact – Implement initial responses for significant risks if urgent • Quantitative risk analysis – Sensitivity analysis / Probabilistic analysis / Decision trees / Influence diagrams
  • 26. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 5.0 INTEGRATED TIME & COST • An earned value analysis approach • Cost/Schedule Control System Criteria [C/SCSC - US DoD] • Performance Measurement System [PMS - US DoE] PLANNED ACTUAL TIME COST
  • 27. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 6.0 LEGAL ISSUES IN PROCUREMENT • Legal system • Elements of contracts • Tendering • Vitiating factors • Termination of contracts • Time for Completion, & EoT • Remedies for breach of contract • Liquidated Damages for late completion • Penalties & Bonuses
  • 28. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare THE LEGAL SYSTEM • Basis of the system – Constitutional – Local Government – Civil law • Doctrine of Precedence – Binding – Persuasive • Natural justice – Allegation required to be proved – No bias or interest of tribunal – Defendant must have the opportunity to contest
  • 29. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ELEMENTS OF A CONTRACT • Intention to be legally bound • Agreement – offer – acceptance • Consideration • Definite terms • Legality • Capacity to contract
  • 30. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare OFFER • Must be communicated – by words or action – the world, a group, one person • Lapses with time • Revocable at any time, in general – if not, bound by acceptance – revoked at time of communication – communication need not be direct • Destroyed by counter offer • Cf invitation to treat, puffery
  • 31. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ACCEPTANCE • Must be absolute • Distinguish from counter offer from enquiry • Must be communicated – words or deeds • Must comply with specified terms of offer • Accepted at time of posting
  • 32. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare CONSIDERATION • Law recognises bargains not promises • Consideration need not be equivalent • Inadequate consideration – past consideration – existing obligation
  • 33. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare TERMS • The terms of the agreement must be certain, – either expressly [unless trivial] or by defined mechanism • Contract documents will be relied upon to define the terms - essential these be physically compiled • Note contra proferentum rule • Terms may be implied – in certain cases • Pre-contract negotiations don’t apply
  • 34. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips • Lay the Groundwork – Define success criteria – Identify project drivers/constraints and DOF – Define when the project is complete (“release”) – Negotiate commitments – don’t take it lying down
  • 35. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips (Continued) • Plan the work – Write a plan – Decompose ALL tasks into inch- pebble granularity – Develop planning worksheets for common tasks – Plan rework when defects identified – Plan time for process improvement – Manage Project risks
  • 36. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips (Continued) • Estimate the Project – Estimate based on real effort not calendar time – Don’t schedule people for more than 80% of their time – Build training time in – Record how you calculated estimates – Use Estimation tools – Respect the Learning curve – Plan Contingency buffers
  • 37. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7. Some Additional Tips (Continued) • Track your progress – Record actuals and estimates – Count tasks when they are 100% complete – Track project status transparently Reference: Thanks to Software Development, Nov.’99. and Karl E. Wiegers of www.processimpact.comm
  • 38. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Thank You For Your Interest If you are interested in further training, please visit: http://www.idc-online.com/slideshare