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Social Media : From SocialTo
Business Success
Andrew Chow a.k.a Ideasandrew
 Founded
 Ideamart (S) Pte Ltd since 1994 . Ideas & Concepts since 2002
 Table For Six since 2008
 Business Awards
 STB Business Award – Most Innovative Marketing Initiative
award 2007
 Spirit of Enterprise 2008
 Successful Entrepreneur 2010
 Certification
 NLP Practitioner
 Certified Life Coach
 Forte
 Social Networking / Social Media Strategy
 PR Strategic Counsel, Implementation & Monitoring
 Brand Management Consultancy
 Personal Branding
Is Facebook more like
a man or a woman?
Facebook is more like
a woman because..
it talks like a woman
 What is Social Media?
 The New Internet Age
 How do I conduct myself for Social Selling?
 What platform should I be using to enlarge
connection, network and influence?
 How do I leverage social media to promote my
events?
 How to create content that enables me to have
strong Personal Branding?
 What are the case studies of Personal Branding?
 What are the social media etiquette and ethics?
What is
Social Media
to
YOU
?
Social Media is any platform
Social Media is any platform
where people connect with
Social Media is any platform
where people connect with
others through conversation
Social Media is any platform
where people connect with
others through conversation
about any available content.
 The old internet age is Google.The new
internet age is Social Media
 In the old internet age, we search for
information.
 In the new internet age, information search
for us and we share them to others
 What is sharing on social media? To use,
participate in, enjoy, and receive, jointly the
available information.
Be Social first.
Be Professional always
Take Ownership of your
platforms
Manners:
Be Personable.
Not Get Personal.
Expect negativity from
others
Don’t Delete. Don’t Delay.
Don’t Deny.
Invite Others to share
experiences
Ask the Right Questions
 S : Share More. Sell Less
 O :Take Ownership of your platforms
 C : Collaborate with others. Build a team.
 I : Be Interesting. Be Insightful. Be Innovative
 A : Be Authentic, not Arrogant
 L : Listen More. Talk Less.
 M : Manners : Be Personable; not Get Personal
 E : Expect negativity from others.
 D : Don't Delete. Don't Delay. Don’t Deny.
 I : Invite others to share
 A : Ask the right questions
What platforms should I be
using to enlarge my
Connection, Network and
Influence?
• Send personal messages (live or delay)
• Get latest updates from friends through
status, photo, videos and links
• Create events
(date/time/venue/host/RSVP list)
• Create Informal surveys (Ask
Questions)Join different social groups
• Support business pages: AIA Page-
https://www.facebook.com/AIASingapore
 Upload a professional profile picture
 Write a good comprehensive summary of yourself
 Add new connections
 Furnish professional career milestones since you
started work
 List down all awards and achievement from schools
day to the present.
 Join other professional interest groups.You can join
up to 50 groups
 Get at least 5 recommendation from colleagues and
client (100 words)
 Give at least 5 recommendations to others who
have worked with you. (100 words)
 View all your customers’ profile and start endorsing
them
 Whenever you know someone new, search for them on
Linkedin and connect
 If you cannot find them, invite them to join or email
them your Linkedin url
 Share your Linkedin URL on Facebook andTwitter
regularly
 Look for new leads from your connections, connect with
them by getting introduced or by sending inmail.
 Update your skill and experience regularly to get more
endorsement.The more endorsement you receive , the
more others are reading your profile
 Export connection details onto Excel file
 Create your own poll
 Maximise “advanced search” to look for leads
 Others: Pinterest
 Pinterest is a tool for collecting and organizing
things you love.
 You can organize it with different boards and pins
 AIA Pinterest : http://pinterest.com/aiasingapore/
▪ 8 Boards and
▪ 133 pins
 Create boards with interesting titles
 Upload your pictures
 Re-pin pictures you love (AIA has many)
 Share them on Facebook and Linkedin, with
your thoughts & comments
 Invite others to join Linkedin
 A person’s boards and pins shows his interest
more visually than Facebook
 ParentingTalk
 Child EducationTalk
 Investment Seminar
 WineAppreciation
 Health seminar
 Sport events
 RetirementTalk
Challenge:
How can you leverage on
social media to publicize
these events?
 Create events
 Professional and Customisable
 Works on any platforms : Mobile,Tabloid or Desktop
 Many payment options
 Promote events
 Easily converted to direct email
 Social Media-ready : Shareable
 Track attendance
 Manage events
 Message participants easily
 Checking-in participants
 Paperless
 Pre-event
 Create the event and share it weekly for 6 weeks before it happens.
 Invite all suitable friends to attend
 Post event link on friends’ wall once they have RSVP
 Event
 Take many pictures and upload to Pinterest or other platforms
 Share the latest event happening on Facebook or Linkedin
 Encourage participants to check-in
 Post-event
 Upload all pictures and tag as many people as possible
 Remind all participants to like your page or add you as friend
 Encourage participants to share their positive experience on your
group/page
 Information Centre – Share latest online news,
etc
 Knowledge Expert – Give comprehensive
answers (tagline)
 People Connector – Organize events (business,
social or charity)
 Problem Solver – Share tips and tricks (visual or
textual)
 Creative Entertainer – Create humor
 Update your Status:
 Share personal wisdom and thoughts
What do you say?
1. A friend is _______________________________
2. A truly successful person is someone who
_________________________________
3. A wise investor is _________________________
4.The difference between a GenY and a Gen X is
__________________________________________
5. Insurance is just like ______________________
 Update your Status:
 Share personal wisdom and thoughts
 Produce Infographics:
 An Infographic is data sorted, arranged and
presented visually
1.
2.
3.
 http://piktochart.com/ - the original with over
40,000 users.
 http://infogr.am/ – Beautiful templates get
you started quick.
 http://www.easel.ly/ – It’s incredibly easy to
use.
 Update your Status:
 Share personal wisdom and thoughts
 Produce Infographics:
 An Infographic is data sorted, arranged and
presented visually
 Create interesting captions for photo you
find on the internet
What ‘s on your mind?
1 2
3 4
Create your own Montage!
* No AIA logo on any self-created montage
 Write them down in advance
 Adjust the message according to your
audience
 Schedule when and when to post them
 Help from others:
 Like
 Comment
 Share
Ferrari Crash withTaxi at Bugis in May 2012
 Wrote a blog
 Create a poster, pin it
 Get 15 Facebook friends to share
 Personally delivery posters and boxes to collect
donation
 Update the progress on blog for 13 days
 Amount collected through cheque =
$20,000
 Media recognised the effort!
 Text
 Be Sensitive to Others’ feeling
 Avoid too much self-promotion
 Tone
 Be Respectful
 Be Positive
 Tag
 Ask Permission before tagging
 Create relevance from the subject
▪ AIA logo must not be inside any self-created content
▪ Every FSC is a AIA Brand Ambassador
 Time
 Avoid over sharing. 10 things in a day is just too much.
 Avoid delaying reply. 24 hours is fine for personal profile. 2
hours for pages
 Content : Create meaningful information for
your connection (client)
 Conversation : Engage your connection by
observing ethics
 Contact : Grow your community by offline
networking
 Commitment : Make it a lifestyle and keep
learning something new regularly

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Social media from social to business success

  • 1. Social Media : From SocialTo Business Success
  • 2. Andrew Chow a.k.a Ideasandrew  Founded  Ideamart (S) Pte Ltd since 1994 . Ideas & Concepts since 2002  Table For Six since 2008  Business Awards  STB Business Award – Most Innovative Marketing Initiative award 2007  Spirit of Enterprise 2008  Successful Entrepreneur 2010  Certification  NLP Practitioner  Certified Life Coach  Forte  Social Networking / Social Media Strategy  PR Strategic Counsel, Implementation & Monitoring  Brand Management Consultancy  Personal Branding
  • 3. Is Facebook more like a man or a woman? Facebook is more like a woman because.. it talks like a woman
  • 4.
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  • 8.  What is Social Media?  The New Internet Age  How do I conduct myself for Social Selling?  What platform should I be using to enlarge connection, network and influence?  How do I leverage social media to promote my events?  How to create content that enables me to have strong Personal Branding?  What are the case studies of Personal Branding?  What are the social media etiquette and ethics?
  • 10. Social Media is any platform
  • 11. Social Media is any platform where people connect with
  • 12. Social Media is any platform where people connect with others through conversation
  • 13. Social Media is any platform where people connect with others through conversation about any available content.
  • 14.
  • 15.  The old internet age is Google.The new internet age is Social Media  In the old internet age, we search for information.  In the new internet age, information search for us and we share them to others  What is sharing on social media? To use, participate in, enjoy, and receive, jointly the available information.
  • 16. Be Social first. Be Professional always
  • 17.
  • 18. Take Ownership of your platforms
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  • 27. Don’t Delete. Don’t Delay. Don’t Deny.
  • 28. Invite Others to share experiences
  • 29. Ask the Right Questions
  • 30.  S : Share More. Sell Less  O :Take Ownership of your platforms  C : Collaborate with others. Build a team.  I : Be Interesting. Be Insightful. Be Innovative  A : Be Authentic, not Arrogant  L : Listen More. Talk Less.  M : Manners : Be Personable; not Get Personal  E : Expect negativity from others.  D : Don't Delete. Don't Delay. Don’t Deny.  I : Invite others to share  A : Ask the right questions
  • 31. What platforms should I be using to enlarge my Connection, Network and Influence?
  • 32. • Send personal messages (live or delay) • Get latest updates from friends through status, photo, videos and links • Create events (date/time/venue/host/RSVP list) • Create Informal surveys (Ask Questions)Join different social groups • Support business pages: AIA Page- https://www.facebook.com/AIASingapore
  • 33.
  • 34.
  • 35.
  • 36.  Upload a professional profile picture  Write a good comprehensive summary of yourself  Add new connections  Furnish professional career milestones since you started work  List down all awards and achievement from schools day to the present.  Join other professional interest groups.You can join up to 50 groups  Get at least 5 recommendation from colleagues and client (100 words)  Give at least 5 recommendations to others who have worked with you. (100 words)  View all your customers’ profile and start endorsing them
  • 37.  Whenever you know someone new, search for them on Linkedin and connect  If you cannot find them, invite them to join or email them your Linkedin url  Share your Linkedin URL on Facebook andTwitter regularly  Look for new leads from your connections, connect with them by getting introduced or by sending inmail.  Update your skill and experience regularly to get more endorsement.The more endorsement you receive , the more others are reading your profile  Export connection details onto Excel file  Create your own poll  Maximise “advanced search” to look for leads
  • 38.
  • 39.  Others: Pinterest  Pinterest is a tool for collecting and organizing things you love.  You can organize it with different boards and pins  AIA Pinterest : http://pinterest.com/aiasingapore/ ▪ 8 Boards and ▪ 133 pins
  • 40.
  • 41.
  • 42.  Create boards with interesting titles  Upload your pictures  Re-pin pictures you love (AIA has many)  Share them on Facebook and Linkedin, with your thoughts & comments  Invite others to join Linkedin  A person’s boards and pins shows his interest more visually than Facebook
  • 43.  ParentingTalk  Child EducationTalk  Investment Seminar  WineAppreciation  Health seminar  Sport events  RetirementTalk Challenge: How can you leverage on social media to publicize these events?
  • 44.  Create events  Professional and Customisable  Works on any platforms : Mobile,Tabloid or Desktop  Many payment options  Promote events  Easily converted to direct email  Social Media-ready : Shareable  Track attendance  Manage events  Message participants easily  Checking-in participants  Paperless
  • 45.  Pre-event  Create the event and share it weekly for 6 weeks before it happens.  Invite all suitable friends to attend  Post event link on friends’ wall once they have RSVP  Event  Take many pictures and upload to Pinterest or other platforms  Share the latest event happening on Facebook or Linkedin  Encourage participants to check-in  Post-event  Upload all pictures and tag as many people as possible  Remind all participants to like your page or add you as friend  Encourage participants to share their positive experience on your group/page
  • 46.  Information Centre – Share latest online news, etc  Knowledge Expert – Give comprehensive answers (tagline)  People Connector – Organize events (business, social or charity)  Problem Solver – Share tips and tricks (visual or textual)  Creative Entertainer – Create humor
  • 47.  Update your Status:  Share personal wisdom and thoughts
  • 48. What do you say? 1. A friend is _______________________________ 2. A truly successful person is someone who _________________________________ 3. A wise investor is _________________________ 4.The difference between a GenY and a Gen X is __________________________________________ 5. Insurance is just like ______________________
  • 49.  Update your Status:  Share personal wisdom and thoughts  Produce Infographics:  An Infographic is data sorted, arranged and presented visually
  • 50.
  • 52.  http://piktochart.com/ - the original with over 40,000 users.  http://infogr.am/ – Beautiful templates get you started quick.  http://www.easel.ly/ – It’s incredibly easy to use.
  • 53.  Update your Status:  Share personal wisdom and thoughts  Produce Infographics:  An Infographic is data sorted, arranged and presented visually  Create interesting captions for photo you find on the internet
  • 54. What ‘s on your mind? 1 2 3 4
  • 55. Create your own Montage! * No AIA logo on any self-created montage
  • 56.  Write them down in advance  Adjust the message according to your audience  Schedule when and when to post them  Help from others:  Like  Comment  Share
  • 57.
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  • 65. Ferrari Crash withTaxi at Bugis in May 2012
  • 66.
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  • 71.  Wrote a blog  Create a poster, pin it  Get 15 Facebook friends to share  Personally delivery posters and boxes to collect donation  Update the progress on blog for 13 days  Amount collected through cheque = $20,000  Media recognised the effort!
  • 72.
  • 73.  Text  Be Sensitive to Others’ feeling  Avoid too much self-promotion  Tone  Be Respectful  Be Positive  Tag  Ask Permission before tagging  Create relevance from the subject ▪ AIA logo must not be inside any self-created content ▪ Every FSC is a AIA Brand Ambassador  Time  Avoid over sharing. 10 things in a day is just too much.  Avoid delaying reply. 24 hours is fine for personal profile. 2 hours for pages
  • 74.  Content : Create meaningful information for your connection (client)  Conversation : Engage your connection by observing ethics  Contact : Grow your community by offline networking  Commitment : Make it a lifestyle and keep learning something new regularly