This panel debates whether the ways in which social media are changing the nature, creation, seeking, use and sharing of infor- mation constitute a transformation or are primarily marked by con- tinuity. Ubiquitous and everyday access to social media (for some) seems to be bringing about changes in social practice, including of information-related activities, such that conceptualisations of infor- mation itself are potentially reshaped. Discussants draw inspiration from the pervasive impact on information activities of the every- day adoption of social media. At a theoretical level they also draw inspiration from the analytic resources of contemporary practice theory and its emphasis on materiality and embodiment, routine and change, social expectations and social identity, and knowledge as a process. All the participants of the panel have conducted new empirical research on social media use with a focus on its deep as well as broad impact. The audience members are invited to dis- cuss with the panelists questions such as how social media relate to routinised daily practices and institutionalised practices and hi- erarchies, how their use refashions social relationships, how they turn information seekers and users into information managers, pro- ducers and creators and shape perceptions of information authority and trustworthiness, and how a new theorisation can help librari- ans, information professionals and researchers understand change and assume a proactive role in it.

1. Transformation or continuity?
The Impact of Social Media on Information: Implications for Theory and
Practice Tuesday 30th Oct. 10.30 am
JOIN THE DEBATE Flows of attention Verbal Exchange
#asistsmp Credibility Presenter <> Discussant
Project-based information
Jutta Haider @juttahaider Network power and YOU:
Isto Huvila @ihuvila Shadow infrastructures
Andrew Cox
#asistsmp
Helena Francke @helenafrancke Has it changed?
Hazel Hall @hazelh
CC BY BUTCH LEBO, (FLICKR)

2. ASIST+2012,+Bal8more! Transforma8on+or+con8nuity?+
The+impact+of+social+media+on+
informa8on!
Informa8on+in+social+prac8ce+K++
food+blogging!
A.M.!Cox!
The!iSchool,!University!of!Sheffield!

3. Informa7on!behaviour!model!
• “User”/!“endKuser”!
• Driven!by!reified,!essen7alised!“needs”!
• Searching!discrete,!bounded!systems!
• To!solve!problems/!decision!making,!in!a!
professional!context!
• Role!of!IB!study!is!to!offer!professional!advice!on!
effec7ve!design/use!
• Psychology!and!computer!science!
• Cogni7vism,!ra7onalism,!posi7vism!

4. New!“paradigm”!beyond!!
informa7on!seeking!?!eg!food!bloggers!
• Opera7ng!across!mul7ple!sites!on!mul7ple!devices!
• More!open!ended!web!“systems”!
• Use!intertwined!with!real!world!processes!using!
objects!in!physical!spaces!
• Convergence!of!consump7on,!media!and!
informa7on!ac7vi7es!
• For!personally!significant!projects!(as!self!expression!
and!self!iden7ty)!and!ac7vely!shape!our!own!
experience!

5. New!“paradigm”?!eg!food!bloggers!
• Not!just!in!work!places…!also!in!leisure!and!in!
everyday!life!
• “Informa7on!seeking”!occurs!but!informa7on!
not!the!primary!purpose!
• Informa7on!for!inspira7on!(Hartel!2006)!
• But!do!seek,!collect,!create!and!manage!
informa7on!and!access!to!informa7on,!as!
produsers/prosumers!!
This!applies!to!many!but!not!most!people!!

6. THE+PRACTICE+APPROACH+

7. Our!turn!
• (Poten7ally)!cognate!social!science!disciplines:!
STS,!organisa7onal!studies!(Gherardi,!Nicolini),!
media!studies!(Pos7ll),!consump7on!studies!
(Warde,!Shove),!educa7on!(Trowler)!are!taking!
the!same!turn!
• Schatzki!(2002)!offers!clear!philosophical!
posi7oning;!site!ontology!
• Somewhat!familiar!from!community!of!prac7ce!
theory!
• In!informa7on!behaviour!field:!Scholars’!
informa7on!prac7ces!(Palmer!and!Cragin!2007)!

8. Four!preoccupa7ons!!
of!prac7ce!approach!
1. Materiality!and!embodiment;!
2. Process,!rou7ne!and!change;!
3. Social!construc7on!and!social!iden7ty;!
4. Knowing.!
The!gap!between!what!we!actually!do!&!the!
official!!version!of!what!we!are!supposed!to!
do/!what!we!think!we!do!

9. INFORMATION+IN+SOCIAL+PRACTICE+

10. Picking!up!prac7ce!themes!
• Informa7on!is!7ed!up!in!objects!
• The!body!as!a!means!of!gaining!informa7on!
• Informa7on!use!process!(complex,!itera7ve,!open!
ended)!
• Rou7nisa7on!and!change!in!how!informa7on!is!
found,!used!and!created!
• Informa7on!!used!and!created!within!personally!
significant!projects!
• What!is!informa7on!(/informa7on!literacy)!is!
local,!situated,!an!ac7ve!accomplishment!

11. Prac7ce!theory:!not!a!“paradigm”!
• We!have!lots!of!other!good!theories!already!–!
both!socioKtechnical!theories!and!more!
individualis7c!
• Limits!of!prac7ce!theory!of!Schatzki,!eg!
treatment!of!power!

12. Documentary Practices and Credibility
Discussions in a Climate Change Blog
Helena Francke
helena.francke@hb.se
University of Borås, Sweden
LinCS - The Linnaeus Centre for Research on Learning, Interaction, and
Mediated Communication in Contemporary Society
www.lincs.gu.se

13. “Documents+are+credible +
only+given+certain+kinds+of
+
documentary+prac8ces”!
!
Frohmann,+B.+(2004).+ Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.
+
www.lincs.gu.se

14. “Documents+are+credible +
only+given+certain+kinds+of
+
documentary+prac8ces”!
!
Frohmann,+B.+(2004).+ Documenta8on+Redux.”+Library'Trends,+52(3):+387K407.
+
• !!observa8ons+of+blog+ac8vi8es++
• ++10+blogs+(mainly+ex+from+1+blog+here)+
• ++4K6+months+
• ++climate+change/the+environment+and++++++++++++
++++current+events+
www.lincs.gu.se

15. [bild av bloggar]
• !author/s!
• !intrinsic!plausibility!
• !publishing!history!
!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+
Westport,+CT+&+London:+Greenwood+Press.! !
www.lincs.gu.se

16. [bild av bloggar]
• !author/s!
• !intrinsic!plausibility!
• !publishing!history!
!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+
Westport,+CT+&+London:+Greenwood+Press.! !
• peer!reviewed!scien7fic!ar7cle!!
• newspaper!ar7cle!! www.lincs.gu.se

17. [bild av bloggar]
• !author/s!
• !intrinsic!plausibility!
• !publishing!history!
!Wilson,+P.+(1983).+Second0hand'Knowledge:'An'Inquiry'into'Cogn=ve'Authority.+
Westport,+CT+&+London:+Greenwood+Press.! !
• peer!reviewed!scien7fic!ar7cle!!
• newspaper!ar7cle!! www.lincs.gu.se

18. Material properties, policial agenda
• !material!proper7es!
• !audience!
www.lincs.gu.se

19. Material properties, policial agenda
• !material!proper7es!
• !audience!
#asistsocmedprac!
www.lincs.gu.se

20. “Project-based information”: On social media
and the project orientation of greener living
Jutta Haider, Lund University (Sweden) @juttahaider #asistsocmedprac

21. The Research / Material
- Set of 60 interlinked Swedish
language environment blogs with an
everyday life focus, collected through
snowball sampling. Blogs and
connected social media profiles
browsed and followed sporadically.
- 10 central blogs (selected through
co-link analysis) and connected
Facebook pages, Twitter profiles,
other media material about the
blogs/bloggers followed closely for 6
months.
- Participatory observation at
meeting for environment bloggers.

22. Analytical/theoretical interest
- Information practices as objectual practices (Knorr-Cetina, 2001) and as
woven into the texture of the social
- Small politics of everyday life: “Subactivism” (Bakardjeva, 2009)
- Governmentality, governing at a distance (Foucault, 1991)

23. Versions of a greener life a engaged?
- downshifting, thrify, smart, compact, city living
- country side life, family focus, self-sustaining
- the cleansed body (& child): food, eco-chic, eco-beauty, eco-clothes ...
Interspersed: consumer power,
reducing consumption (reduce, reuse,
recycle), visions of the past as model
for the future (housewife tips, car-free
city...), discipline versus/as pleasure,
time, the "treadmill", negotiating
normality, between inspiration and bad
conscience

24. #greenerlife: projects & challenges
- Making visible of ethical decisions enmeshed in everyday life
- Organized around goods (brands or self-made), services, other media, TV-
programs, campaigns (e.g. earth hour, meatfree monday, fairtrade
challenge ... ), projects and challenges.

25. Ecomum in the city
Environmental challenge
Category archive: The week's IN:OUT
The environmental challenge is
simple on paper and difficult in
practice. It started when JT got in
touch because he felt that it was
time we pulled ourselves
together. /.../ His idea was simple:
One environmental improvement
per week. But how do you make
one improvement each week if you
already cycle to work, sort all your
garbage and have already
exchanged all your light bulbs to
energy saving ones? Still, I
accepted the challenge.
Competition wasn’t part of the
idea. Just to spur each other on
and to keep improving. Yet the first
week I lost by far.

26. Happening: Theme days on the blog!
Monday: Harvest Monday
Wednesday: Reduce.Reuse.Recycle
Friday: Health and well-being
Sunday: Veggie report
The week's veggie report
Yes the week’s Veggie Report is nothing to be
proud of. And I think this is also somewhat of the
meaning with this entry, or – ahem not that there
was a shortage of vegetarian food. There is
already a category on this topic and then we
have Meatfree Monday, but I have Harvest
Monday instead … and i think I would like to eat
vegetarian several times a week… so it must
instead be Veggie Report as a category with a
focus on having more vegetarian meals during
the week.

27. @karinsenvironment [translation]
I suddenly felt it was a very long time ago that
I challenged myself to reduce my
environmental impact. Tips, anyone?
#swgreen

28. @karinsenvironment [translation]
is a satisfied coffeebreakchampion. Baked
brownies, invited friends and reported our
coffeebreak to #Fairtradechallenge

29. Project-based information?
Continuity and Change
Greener living, as documented online, relates to ethical decisions that
play out in practices relating to the own body, to the family, to living
spaces; often in the form of consumption and related to other media,
products and “ready-made” projects and challenges.
The neo-liberal ideal of the enterprising citizen governing her own
conduct is articulated (and challenged) in blogs and other social media
privileging this type of marketing inspired challenges, campaigns and
projects.
Accepting that information is woven into the texture of the social on
various levels, including everyday life practices, I suggest social media
shape the way in which information on environmentally friendly living is
lived, articulated, shaped and filled with meaning.

30. Transforma8on+or+con8nuity?+
Social+media+prac8ce+and+DREaM+
Hazel!Hall!
Edinburgh!Napier!University!
@hazelh!
hAp://about.me/hazelh!
h.hall@napier.ac.uk!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

31. 2009K2012+
A!coordinated!approach!to!LIS!
research!in!the!UK!
!
hAp://lisresearch.org!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

32. 2009K2012+ 2011K2012+
A!coordinated!approach!to!LIS! Phase*1*LIS!research!&!prac7ce!
research!in!the!UK! Phase*2*resource!development!
! !
hAp://lisresearch.org!! hAp://lisresearch.org/riliesKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

33. 2009K2012+ 2011K2012+ 2011K2012+
A!coordinated!approach!to!LIS! Phase*1*LIS!research!&!prac7ce! Create!a!formal!UKKwide!
research!in!the!UK! Phase*2*resource!development! network!of!LIS!researchers!
! ! !
hAp://lisresearch.org!! hAp://lisresearch.org/riliesKproject!! hAp://lisresearch.org/dreamKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

34. ! Build!research!capacity!and!
capability!
! Raise!quality!and!standards:!
research!training,!prac7ce,!output,!
value,!impact,!and!influence!
! Secure!a!founda7on!for!longKterm!
research!collabora7ons!–!in!LIS!and!
beyond! 2011K2012+
Create!a!formal!UKKwide!
! …!through!five!events! network!of!LIS!researchers!
!
hAp://lisresearch.org/dreamKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

35. ! Build!research!capacity!and!
capability!
! Raise!quality!and!standards:!
research!training,!prac7ce,!output,!
value,!impact,!and!influence!
! Secure!a!founda7on!for!longKterm!
research!collabora7ons!–!in!LIS!and!
beyond! 2011K2012+
Create+a+formal!UKKwide!
! …!through!five!events!(on!a!limited! network!of!LIS!researchers!
budget)! !
hAp://lisresearch.org/dreamKproject!!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

37. Social!media!provided!project!
infrastructure!and!extended!
reach!beyond!213! onKsite !
par7cipants!and!32!
contributors!
+

38. Social!media!provided!project!
infrastructure!and!extended!
reach!beyond!213! onKsite !
par7cipants!and!32!
Event!amplifica7on!through!social!
contributors!
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
! LiveKblogging/twee7ng!on!the!day!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
one!week!of!each!event!
+

39. Social!media!provided!project!
infrastructure!and!extended!
reach!beyond!213! onKsite !
par7cipants!and!32!
Event!amplifica7on!through!social!
contributors!
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
! LiveKblogging/twee7ng!on!the!day!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
Social!media!for!cura7on!
one!week!of!each!event!
! Project!blog!posts!(~80)!
+ ! HashKtagged!project!tweets!(100)!
! PowerPoint!slides!
! Session!summaries!
! Session!recordings!
! Event!reviews!
! Online!community!&!TwiAer!list!
! CoverItLIve!

40. Social!media!provided!project!
infrastructure!and!extended!
reach!beyond!213! onKsite !
par7cipants!and!32!
Event!amplifica7on!through!social!
contributors!
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
! LiveKblogging/twee7ng!on!the!day!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
Social!media!for!cura7on!
one!week!of!each!event!
! Project!blog!posts!(~80)!
+ ! HashKtagged!project!tweets!(100)!
! PowerPoint!slides!
! Session!summaries!
! Session!recordings!
! Event!reviews!
! Online!community!&!TwiAer!list!
! CoverItLIve!
Social!media!for!inclusion!

42. Opportuni7es!to!
follow!events! live ,!
aAend !without!cost/
environmental!impact!
+

43. Opportuni7es!to!
follow!events! live ,!
aAend !without!cost/
environmental!impact!
+
Remote!par7cipant!
+

44. Opportuni7es!to!
follow!events! live ,!
aAend !without!cost/
environmental!impact!
+
Remote!par7cipant!
+
Remote!par7cipant!
+

45. Opportuni7es!to!
follow!events! live ,!
aAend !without!cost/
environmental!impact!
+
Remote!par7cipant!
+
Remote!par7cipant!
+
Remote!par7cipant!
+

46. Social!media!provided!project!
infrastructure!and!extended!
reach!beyond!213! onKsite !
par7cipants!and!32!
Event!amplifica7on!through!social!
contributors!
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
Transforma8on+or+con8nuity?+
! LiveKblogging/twee7ng!on!the!day!
Responsibili8es+and+roles!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
Social!media!for!cura7on!
one!week!of!each!event!
! Project!blog!posts!(~80)!
+ ! HashKtagged!project!tweets!(100)!
! PowerPoint!slides!
! Session!summaries!
! Session!recordings!
! Event!reviews!
! Online!community!&!TwiAer!list!
! CoverItLIve!
Social!media!for!inclusion!

47. Responsibility!!of!
organisers!
Social!media!provided!project! Professionalisa7on!of!
infrastructure!and!extended! event!amplifica7on!
reach!beyond!213! onKsite !
par7cipants!and!32! !
Event!amplifica7on!through!social!
contributors!
+
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
Transforma8on+or+con8nuity?+
! LiveKblogging/twee7ng!on!the!day!
Responsibili8es+and+roles!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
Social!media!for!cura7on!
one!week!of!each!event!
! Project!blog!posts!(~80)!
+ ! HashKtagged!project!tweets!(100)!
! PowerPoint!slides!
! Session!summaries!
! Session!recordings!
! Event!reviews!
! Online!community!&!TwiAer!list!
! CoverItLIve!
Social!media!for!inclusion!

48. Responsibility!!of!
organisers!
Social!media!provided!project! Professionalisa7on!of!
infrastructure!and!extended! event!amplifica7on!
reach!beyond!213! onKsite !
par7cipants!and!32! !
Event!amplifica7on!through!social!
contributors!
+
media!as!rou7ne!(not!experiment)!
+ ! Previews!of!sessions!and!slides!
online!prior!to!events,!Lanyrd!
Transforma8on+or+con8nuity?+
! LiveKblogging/twee7ng!on!the!day!
Responsibili8es+and+roles!
! Archives!of!materials,!including!
delegate!reviews,!online!within!
Social!media!for!cura7on!
one!week!of!each!event!
! Project!blog!posts!(~80)!
+ ! HashKtagged!project!tweets!(100)!
! PowerPoint!slides!
! Session!summaries! Shared!role!
! Session!recordings! Changed!role:!
delegates!as!
! Event!reviews!
reporters!
! Online!community!&!TwiAer!list!
!
! CoverItLIve!
+
Social!media!for!inclusion!

49. Transforma8on+or+con8nuity?+
Space!
Remote!par7cipant!
+
Remote!par7cipant!
+
Remote!par7cipant!
+

50. Transforma8on+or+con8nuity?+
Space!
Remote!par7cipant!
+
Impact!on!concepts!of!
place!&!par7cipa7on!
Impact!on!physical!
space!of!event!venue!
Remote!par7cipant! too!
+ +
Remote!par7cipant!
+

51. Transforma8on+or+con8nuity?+
Social+capital!
Social!network!analysis!depicts!interac)ons*(social/researchKrelated)!within!“cadre”!
Before! Ader!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

52. Transforma8on+or+con8nuity?+
Access+to+knowledge!
Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!
Before! Ader!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

53. Transforma8on+or+con8nuity?+
Access+to+knowledge!
Social!network!analysis!depicts!change!in!awareness*of*research*exper)se*within!“cadre”!
Before! Ader!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

54. Transforma8on+or+con8nuity?+
Learning!

55. Formal !learning!
+
Transforma8on+or+con8nuity?+
Learning!

56. Formal !learning!
+
New!conven7ons!
+
Transforma8on+or+con8nuity?+
Learning!

57. Formal !learning!
Behavioural ! +
learning!
+
New!conven7ons!
+
Transforma8on+or+con8nuity?+
Learning!

58. We’ve!got!a!library!
hater!in!our!midst…!I!
get!to!eject!him,!
right?! Formal !learning!
Behavioural ! +
learning!
+
New!conven7ons!
+
Transforma8on+or+con8nuity?+
Learning!

59. Transforma8on+or+con8nuity?+
Social+media+prac8ce+and+DREaM+
Hazel!Hall!
Edinburgh!Napier!University!
@hazelh!
hAp://about.me/hazelh!
h.hall@napier.ac.uk!
Transforma)on*or*con)nuity?*The*impact*of*social*media*on*informa)on:*implica)ons*for*theory*and*prac)ce*

60. Domestication
OR? Media and Information
and Resistance
Social
Practices in a Workplace
Isto Huvila
Associate Professor
Åbo Akademi University
Finland

61. empirical work
Methods: ethnography,
interviews, diary studies
Settings: museum, public
library, archives

64. BUT

66. No official presence.
A lot of unofficial use as
a personal information
channel.

67. Officially endorsed
presence.
Conflict between
personal and
institutional use.

68. 2

69. Technologies
People

75. Domestication
OR? Media and Information
and Resistance
Social
Practices in a Workplace
Dr. Isto Huvila
Associate Professor | Åbo Akademi University
firstname.lastname@abo.fi
www.istohuvila.fi
@ihuvila

76. Transformation or continuity?
The Impact of Social Media on Information: Implications for Theory and
Practice Tuesday 30th Oct. 10.30 am
JOIN THE DEBATE Flows of attention Verbal Exchange
#asistsmp Credibility Presenter <> Discussant
Project-based information
Jutta Haider @juttahaider Network power and YOU:
Isto Huvila @ihuvila Shadow infrastructures
Andrew Cox
#asistsmp
Helena Francke @helenafrancke Has it changed?
Hazel Hall @hazelh
CC BY BUTCH LEBO, (FLICKR)