업무 방식의 변화를 이끌어 내기 위한 구성원들의 학습 전략

4. Work Smart

5. •
•
•
•

10. (Work Smart Environment)

11. SERI. 2010. ‘ ’

12. affordance

15. innovate work behavior
(Scott & Bruce, 1994)
( , 2003; Janseen, 2000, 2005)

17. Technology Acceptance Model
(Davis, 1989)

18. (Perceived Usefulness)
(Perceived Ease of Use)

19. (Davis, 1989)

22. Locus of Control

23. Contextual Work

24. Learning Capability

26. Concrete
Experience
Active Reflective
Experimentation Observation
Abstract
Conceptualization
Kolb, David. 1984. ‘Experiential Learning : Experience As the Source of Learning and Development’

27. Jeffrey Pfeffer and
Robert I Sutton,
Harvard Business
School Press, 2000

30. Walk
Values Belief Action Mismatch
Feedback
Talk
Triple loop Double loop Single loop
(Chris Argyris, 1990)

36. Q &A