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Ontario Consumers Preferences for
    Peaches



                           Dr. Isabelle Lesschaeve
                           Consumer Insights and Product Innovation
                                      © 2009 Vineland Research and Innovation Centre
OFVC – February 24, 2011
Background

• Peaches and nectarines are the major tender fruit
  crops grown in Ontario
• Deloitte et al. (2009) identified some challenges:
   – Lack of interaction between value-chain players
   – Disconnect between consumer wants and retailer wants
   – “Quality” handling on the value chain needs improvement
• Buy local movement: Is it enough to drive local
  purchase?
Content

• Compilation of findings from 3 projects Vineland run in 2010
   – Platinum peach
       • Ontario Tender Fruit Producers Marketing Board
       • Vineland Growers Cooperative
       • George Morris Centre
   – Effect of information and other extrinsic cues on consumer
     preferences
       • Ontario Ministry of Agriculture Food and Rural Affairs
           – New Directions program
           – Growing Forward/Science and Innovation program
       • Niagara Peninsula Fruit and Vegetable Growers Association
       • Vineland Growers Cooperative
   – Acceptability of new cultivars
       • University of Guelph
       • Longo Brothers Fruit Markets Inc.
Main questions

• What are the factors driving consumer preference for
  peaches?
   – At the point of purchase
   – At consumption
• What are the roles of region of origin and
  production practice on purchase decision
  and eating experience?
What are those factors?


               Origin
  Price
               Taste
                        Variety
    Texture

          Appearance
Asking consumers directly:
List all the factors that are important when
purchasing peaches




• Most important factor is external appearance
Exposing consumers to various peach
concepts: measuring reactions
• Nationwide peach survey (Campbell et al.)
                                              Ontario
                        Relative Importance
                        Price                  18%
                        Package Type           16%
                        Region Label           15%
                        External Feel          15%
                        External Color         10%
                        Size                   7%
                        Shape                  7%
                        Internal Color         7%
                        Organic Label          6%


•Are the results different from what consumers told us?
  – Yes : Price is #1; appearance less important than other
  factors such as origin, external feel etc.
Exposing consumers to various peach
concepts: measuring reactions

There is no ONE peach consumer!
• We identified six consumer segments driven by
  different information for choosing a peach:
   • Price sensitive (15%), Local matters (7%), Ontario/External feel (21%),
     External feel (11%), Find their own (20%), and Diverse drivers (26%)


• Size, external skin colour, and internal flesh colour
  are not the primary choice drivers
What about the taste?

• We studied the links between quality
  parameters and sensory acceptability at point of
  purchase.

• Fruits were collected at the distribution centre
  of a major retailer and brought back to Vineland

• We measured peach quality 3-ways:
   – Physical and chemical analysis: Pressure, Brix, and TA
   – Sensory analysis: Profile of perceptible attributes by
     Vineland trained panel
   – Hedonic analysis=consumer test: Liking score after
     tasting peach, blind; Description of the taste and
     texture
Influence of region of origin and
production practice
Influence of region of origin and
production practice

• Study conducted at Vineland
• 49 participants in 2-hour study, all peach consumers
• Four peach types:
   –   Local Non Organic (LNO)
   –   Local Organic (LO)
   –   Imported Non Organic (INO)
   –   Imported Organic (IO)
• Three evaluations:
   – Taste peach sample blind  Blind liking score
   – See peach information  Expected liking score
   – Taste peach sample with information  Labeled liking score
What about other peach varieties?

• 37 participants from Niagara, all peach consumers,
  evaluated samples blind
• Five types of products:
   –   Yellow peach
   –   White peach
   –   Yellow nectarine
   –   White nectarine
   –   Flat donut peach
• Sensory panel performed the sensory profile of these
  5 products
White peach taste test – In store

• 99 shoppers participated in a taste test, as part of
  the “Why not try it?” program at 2 Longo’s stores
• Only a white peach (V92131) was tasted


  Consumers repartition



                 24%



        76%


                    Male   Female
Findings from 2010 peach studies

• Consumers use different cues to make a purchase decision for peach:
    – External firmness, origin and price are key drivers
    – External appearance/colour: not primary drivers
• Liking is >0 related to sweetness, juiciness, peach flavour (ripe) and <0 to
  firm, green flavour (unripe)
               Peaches are not ripe enough when they reach the store
• Information can change perception and eating experience
    – Local + Organic seem to be a winning message
• White peach
    – Unfamiliarity may cause dislike compared to other peach types
    – In store tests are however encouraging
    – Need more marketing research to best communicate this new cultivar
      uniqueness
Future work: 2011 season

• Platinum peach: Value-chain assessment
   – Design at home consumer tests and monitor consumer
     “ideal” ripeness stage.
   – Include expertise in Postharvest science


• In store tests: New cultivar evaluation
   – V92131
   – V92301
Acknowledgements

• Collaborators:           • Funding sources:
   –   Gabrielle Boudin       – Niagara Peninsula Fruit and
   –   Amy Bowen                Vegetable Growers Association
   –   Ben Campbell           – Ontario Ministry of Agriculture
   –   Cecile Guyot             Food and Rural Affairs
                                  • New Directions program
   –   Nicolas Mathieu            • Growing Forward/Science and
   –   Saneliso Mhlanga             Innovation program
   –   Jay Subramanian        – Ontario Tender Fruit Producers
   –   Ni Yao                   Marketing Board
   –   Jenny Wu
   –   Rosalie Zielinski   • Industry partners:
                              – Longo Brothers Fruit Markets Inc.
                              – Vineland Growers Cooperative
Ontario Consumers Preferences for
    Peaches



                           Dr. Isabelle Lesschaeve
                           Consumer Insights and Product Innovation
                                      © 2009 Vineland Research and Innovation Centre
OFVC – February 24, 2011

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OFVC 2011 TenderFruit session

  • 1. Ontario Consumers Preferences for Peaches Dr. Isabelle Lesschaeve Consumer Insights and Product Innovation © 2009 Vineland Research and Innovation Centre OFVC – February 24, 2011
  • 2. Background • Peaches and nectarines are the major tender fruit crops grown in Ontario • Deloitte et al. (2009) identified some challenges: – Lack of interaction between value-chain players – Disconnect between consumer wants and retailer wants – “Quality” handling on the value chain needs improvement • Buy local movement: Is it enough to drive local purchase?
  • 3. Content • Compilation of findings from 3 projects Vineland run in 2010 – Platinum peach • Ontario Tender Fruit Producers Marketing Board • Vineland Growers Cooperative • George Morris Centre – Effect of information and other extrinsic cues on consumer preferences • Ontario Ministry of Agriculture Food and Rural Affairs – New Directions program – Growing Forward/Science and Innovation program • Niagara Peninsula Fruit and Vegetable Growers Association • Vineland Growers Cooperative – Acceptability of new cultivars • University of Guelph • Longo Brothers Fruit Markets Inc.
  • 4. Main questions • What are the factors driving consumer preference for peaches? – At the point of purchase – At consumption • What are the roles of region of origin and production practice on purchase decision and eating experience?
  • 5. What are those factors? Origin Price Taste Variety Texture Appearance
  • 6. Asking consumers directly: List all the factors that are important when purchasing peaches • Most important factor is external appearance
  • 7. Exposing consumers to various peach concepts: measuring reactions • Nationwide peach survey (Campbell et al.) Ontario Relative Importance Price 18% Package Type 16% Region Label 15% External Feel 15% External Color 10% Size 7% Shape 7% Internal Color 7% Organic Label 6% •Are the results different from what consumers told us? – Yes : Price is #1; appearance less important than other factors such as origin, external feel etc.
  • 8. Exposing consumers to various peach concepts: measuring reactions There is no ONE peach consumer! • We identified six consumer segments driven by different information for choosing a peach: • Price sensitive (15%), Local matters (7%), Ontario/External feel (21%), External feel (11%), Find their own (20%), and Diverse drivers (26%) • Size, external skin colour, and internal flesh colour are not the primary choice drivers
  • 9. What about the taste? • We studied the links between quality parameters and sensory acceptability at point of purchase. • Fruits were collected at the distribution centre of a major retailer and brought back to Vineland • We measured peach quality 3-ways: – Physical and chemical analysis: Pressure, Brix, and TA – Sensory analysis: Profile of perceptible attributes by Vineland trained panel – Hedonic analysis=consumer test: Liking score after tasting peach, blind; Description of the taste and texture
  • 10. Influence of region of origin and production practice
  • 11. Influence of region of origin and production practice • Study conducted at Vineland • 49 participants in 2-hour study, all peach consumers • Four peach types: – Local Non Organic (LNO) – Local Organic (LO) – Imported Non Organic (INO) – Imported Organic (IO) • Three evaluations: – Taste peach sample blind  Blind liking score – See peach information  Expected liking score – Taste peach sample with information  Labeled liking score
  • 12. What about other peach varieties? • 37 participants from Niagara, all peach consumers, evaluated samples blind • Five types of products: – Yellow peach – White peach – Yellow nectarine – White nectarine – Flat donut peach • Sensory panel performed the sensory profile of these 5 products
  • 13. White peach taste test – In store • 99 shoppers participated in a taste test, as part of the “Why not try it?” program at 2 Longo’s stores • Only a white peach (V92131) was tasted Consumers repartition 24% 76% Male Female
  • 14. Findings from 2010 peach studies • Consumers use different cues to make a purchase decision for peach: – External firmness, origin and price are key drivers – External appearance/colour: not primary drivers • Liking is >0 related to sweetness, juiciness, peach flavour (ripe) and <0 to firm, green flavour (unripe) Peaches are not ripe enough when they reach the store • Information can change perception and eating experience – Local + Organic seem to be a winning message • White peach – Unfamiliarity may cause dislike compared to other peach types – In store tests are however encouraging – Need more marketing research to best communicate this new cultivar uniqueness
  • 15. Future work: 2011 season • Platinum peach: Value-chain assessment – Design at home consumer tests and monitor consumer “ideal” ripeness stage. – Include expertise in Postharvest science • In store tests: New cultivar evaluation – V92131 – V92301
  • 16. Acknowledgements • Collaborators: • Funding sources: – Gabrielle Boudin – Niagara Peninsula Fruit and – Amy Bowen Vegetable Growers Association – Ben Campbell – Ontario Ministry of Agriculture – Cecile Guyot Food and Rural Affairs • New Directions program – Nicolas Mathieu • Growing Forward/Science and – Saneliso Mhlanga Innovation program – Jay Subramanian – Ontario Tender Fruit Producers – Ni Yao Marketing Board – Jenny Wu – Rosalie Zielinski • Industry partners: – Longo Brothers Fruit Markets Inc. – Vineland Growers Cooperative
  • 17. Ontario Consumers Preferences for Peaches Dr. Isabelle Lesschaeve Consumer Insights and Product Innovation © 2009 Vineland Research and Innovation Centre OFVC – February 24, 2011