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Infrastructure Constraints Hampering the Growth of the Indian Smart
Cards Market

Implementation of a smart card project requires a significant investment in setting up and upgradation of
the current infrastructure. The cost of implementing a smart card based system is very high compared to
the cost of smart cards.

A new study published by IMARC Group, one of the world’s leading research and advisory firms, finds
that the Indian smart cards market is currently at the threshold of a revolution. Smart cards are not only
rapidly replacing paper and magnetic stripe cards wherever they are in use but have also started
penetrating into sectors that had remained untapped so far.


Despite its strong growth, however, findings from the report suggested that the development of the Indian
smart cards market is currently being hampered by a number of infrastructure constraints. According to
the report, implementation of smart cards in a government organization or business establishment
requires a significant investment in setting up and upgradation of the current infrastructure. The cost of
implementing a smart card based system is very high compared to the cost of smart cards.
        Since most organizations in India are still paper based and not IT enabled, it makes
        implementation of smart cards even more expensive.
        In the banking sector, currently around 99% of the total cards issued are based on magnetic
        strips and implementation of EMV based bank cards has been slow. This is mainly due to the fact
        that only 50% of the current ATMs with nominal software and hardware upgrades can accept
        EMV chip cards. The remaining ATMs would require significant hardware upgrades, or even
        replacement, to enable EMV chip card acceptance.
        Apart from setting up a smart card infrastructure, its efficient management is also critical to run a
        smart cards project successfully. The failure of the “Go Mumbai” smart cards project is a perfect
        example of this fact. The Go Mumbai card was first introduced in 2007 by BEST and later on
        extended to central and western railways local train services. But the project crashed after Kaizen
        Limited, the company involved in the project, failed to supply enough number of hand-held
        devices to check the cards validity. Apart from this, inappropriate maintenance of the
        infrastructure also led to the machines having technical problems and some even getting shut
        down.



IMARC’s new report entitled “Indian Smart Cards Industry Market Report & Forecast 2011-2016”
gives a deep insight into the Indian smart cards market. The research study serves as an analytical as

imarc©                                                                                             1
well as a statistical tool to understand the market trends, structure, drivers, restraints and the outlook of
the market till 2016. This report can serve as an excellent guide for investors, researchers, consultants,
marketing strategists, and all those who are planning to foray into Indian smart cards market in some form
or the other.


What We Have Achieved in this Report
        Comprehensive situation analysis of the Indian smart cards market and its dynamics.
        Identified all application segments/sub-segments and quantified their current and future market
        potential.
        Provided a robust long range value and volume forecast for all segments and sub-segments.
        Provided an understanding of key drivers and restraints and their impact on current and future
        market performance.


Smart Card Application Segments and Sub-segments Covered in this Report

        Telecommunication
        National Population Registry Project
        Financial Services
                Credit & Debit Cards
                Financial Inclusion
                PAN Cards
        Travel Identity
                Driving License
                Registration certificates
                Passports
        Automatic Fare Collection
                Metro Rail Projects
                Bus projects
                Indian Railways
        Healthcare
                Rashtriya Swasthya Bima Yojna
                Ex-servicemen Contributory Health Scheme
        Public Distribution System


Focus of the Analysis for Each Segment & Sub-segment
        Segment/Sub-segment Overview
        Smart Card Implementation Scenario
        Historical and Future Smart Card Volume Demand
        Historical and Future Smart Card Value Demand




imarc©                                                                                             2
Focus of the Analysis for Each Segment & Sub-segment
        Segment/Sub-segment Overview
        Smart Card Implementation Scenario
        Historical and Future Smart Card Volume Demand
        Historical and Future Smart Card Value Demand


Methodology
Initial Exploration of the Indian Smart Cards Market: Conducted secondary and primary market
research to complement/enhance our current knowledge and define key market segments and sub-
segments.
Qualitative Market Research: Interviewed various industry stakeholders to gain a comprehensive insight
on all major segments and sub segments. This included understanding key metrics and events such as
smart card requirements, current and future demand, implementation timelines, success and risk factors,
costs, etc.
Quantifying the Current &Future Market Potential: Consolidated our results to quantify the value and
volume potential of smart cards in each segment and sub-segment.
Validating Our Results: Collaborated with industry stakeholders to validate our results and findings.


Information Sources
Information has been sourced from both primary and secondary sources:
        Primary sources include industry surveys and face to face/telephone interviews with industry
        experts.
        Secondary sources include proprietary databases and search engines. These sources include
        company websites and reports, books, trade journals, magazines, white papers, industry portals,
        government sources and access to more than 4000 paid databases.



To buy the complete report or to get a free sample, please contact:


IMARC Group Asia
Email: apac@imarcgroup.com
Phone: +91-120-425-6531

IMARC Group North America
Email: america@imarcgroup.com
Phone: +1-631-791-1145


To know more please visit: http://www.imarcgroup.com



imarc©                                                                                          3
imarc©   4

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Infrastructure Constraints Hampering the Growth of the Indian Smart Cards Market

  • 1. Infrastructure Constraints Hampering the Growth of the Indian Smart Cards Market Implementation of a smart card project requires a significant investment in setting up and upgradation of the current infrastructure. The cost of implementing a smart card based system is very high compared to the cost of smart cards. A new study published by IMARC Group, one of the world’s leading research and advisory firms, finds that the Indian smart cards market is currently at the threshold of a revolution. Smart cards are not only rapidly replacing paper and magnetic stripe cards wherever they are in use but have also started penetrating into sectors that had remained untapped so far. Despite its strong growth, however, findings from the report suggested that the development of the Indian smart cards market is currently being hampered by a number of infrastructure constraints. According to the report, implementation of smart cards in a government organization or business establishment requires a significant investment in setting up and upgradation of the current infrastructure. The cost of implementing a smart card based system is very high compared to the cost of smart cards. Since most organizations in India are still paper based and not IT enabled, it makes implementation of smart cards even more expensive. In the banking sector, currently around 99% of the total cards issued are based on magnetic strips and implementation of EMV based bank cards has been slow. This is mainly due to the fact that only 50% of the current ATMs with nominal software and hardware upgrades can accept EMV chip cards. The remaining ATMs would require significant hardware upgrades, or even replacement, to enable EMV chip card acceptance. Apart from setting up a smart card infrastructure, its efficient management is also critical to run a smart cards project successfully. The failure of the “Go Mumbai” smart cards project is a perfect example of this fact. The Go Mumbai card was first introduced in 2007 by BEST and later on extended to central and western railways local train services. But the project crashed after Kaizen Limited, the company involved in the project, failed to supply enough number of hand-held devices to check the cards validity. Apart from this, inappropriate maintenance of the infrastructure also led to the machines having technical problems and some even getting shut down. IMARC’s new report entitled “Indian Smart Cards Industry Market Report & Forecast 2011-2016” gives a deep insight into the Indian smart cards market. The research study serves as an analytical as imarc© 1
  • 2. well as a statistical tool to understand the market trends, structure, drivers, restraints and the outlook of the market till 2016. This report can serve as an excellent guide for investors, researchers, consultants, marketing strategists, and all those who are planning to foray into Indian smart cards market in some form or the other. What We Have Achieved in this Report Comprehensive situation analysis of the Indian smart cards market and its dynamics. Identified all application segments/sub-segments and quantified their current and future market potential. Provided a robust long range value and volume forecast for all segments and sub-segments. Provided an understanding of key drivers and restraints and their impact on current and future market performance. Smart Card Application Segments and Sub-segments Covered in this Report Telecommunication National Population Registry Project Financial Services Credit & Debit Cards Financial Inclusion PAN Cards Travel Identity Driving License Registration certificates Passports Automatic Fare Collection Metro Rail Projects Bus projects Indian Railways Healthcare Rashtriya Swasthya Bima Yojna Ex-servicemen Contributory Health Scheme Public Distribution System Focus of the Analysis for Each Segment & Sub-segment Segment/Sub-segment Overview Smart Card Implementation Scenario Historical and Future Smart Card Volume Demand Historical and Future Smart Card Value Demand imarc© 2
  • 3. Focus of the Analysis for Each Segment & Sub-segment Segment/Sub-segment Overview Smart Card Implementation Scenario Historical and Future Smart Card Volume Demand Historical and Future Smart Card Value Demand Methodology Initial Exploration of the Indian Smart Cards Market: Conducted secondary and primary market research to complement/enhance our current knowledge and define key market segments and sub- segments. Qualitative Market Research: Interviewed various industry stakeholders to gain a comprehensive insight on all major segments and sub segments. This included understanding key metrics and events such as smart card requirements, current and future demand, implementation timelines, success and risk factors, costs, etc. Quantifying the Current &Future Market Potential: Consolidated our results to quantify the value and volume potential of smart cards in each segment and sub-segment. Validating Our Results: Collaborated with industry stakeholders to validate our results and findings. Information Sources Information has been sourced from both primary and secondary sources: Primary sources include industry surveys and face to face/telephone interviews with industry experts. Secondary sources include proprietary databases and search engines. These sources include company websites and reports, books, trade journals, magazines, white papers, industry portals, government sources and access to more than 4000 paid databases. To buy the complete report or to get a free sample, please contact: IMARC Group Asia Email: apac@imarcgroup.com Phone: +91-120-425-6531 IMARC Group North America Email: america@imarcgroup.com Phone: +1-631-791-1145 To know more please visit: http://www.imarcgroup.com imarc© 3