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Problem Solving and Decision Making

Training & Life Coach Consultant à Self-employed
21 Mar 2009
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Problem Solving and Decision Making

  1. Problem Solving & Decision Making 2007
  2. Background to Problem Solving (1)
  3. Setting the Problem Statement (2) Describe the problem Develop a one sentence problem statement
  4. Analyze the Problem in Detail (3) Analyze what is wrong Analyze what is right
  5. Identify Likely Causes (4) What's different? What has changed? What are the most likely causes?
  6. Define Actual Causes (5) What is the most likely explanation? Can I prove it?
  7. Decision Making The ICES decision making process stands for I nitiate C riteria E valuate S elect
  8. Thank You..!
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