Embracing Teleworking: Pros and Cons of the Virtual Office (Sam Foster)
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The challenges and opportunities presented by a fully virtual office, and what can make this an all-around win-win arrangement for employer, employee and the team as a whole
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Embracing Teleworking: Pros and Cons of the Virtual Office (Sam Foster)
- 1. Why/Not Virtual Office? Sam Foster @samfosteriam
- 4. Most of what we do is done as a team
- 10. Trust
- 11. To make it work...
- 12. Activity Feeds
- 15. SVN & Redmine
- 17. Pitfalls
- 18. Being grownup
- 19. The work place
- 20. IMHO... Sam Foster @samfosteriam
Notes de l'éditeur
- ~20 FT employees, of which 75% are web-focussed software engineers CEO splits time btw. London, Arizona + biz travel/talks Span time-zones, bigger window for meeting support response time promises
- Most of our work is team work: we work in small teams of 2-5 people, and we’re a collective resource for any individual member. Not just umbrella organization
- There are some compelling logistical advantages. Note overheads are reduced overall, but some are just shifted to employee
- But the most compelling reasons are about people Mid-career, geographic ties
- We do have notion of “blue zone” to ensure there’s minimum 4 hour overlap In practice, for me, this means some late nights. But I enjoy my mornings
- Some practical items: no IT (hardware) support. We all own and are responsible for our own kit.
- Lynch-pin is good communication And good communicators
- Trust between manager and staff, between peers
- We constantly evolve the infrastructure Technical/logistical challenges And human challenges
- Document updates, discussions, announcements Checkins, task/issue notifications
- [
- We use skype for 1:1 and conference calls, occasional screen sharing And fallback for chat in event of service outage
- Everything has a ticket We use Redmine for issue tracking Email updates from subversion and redmine provide the pulse
- Meet up at conferences, workshops. A lot of misunderstandings go away when you meet in person. Irony, enthusiasm, despair - don’t travel well over wires
- Management lacks cues, FUD can ensue Attempts to micro-manage backfire We’re back to trust, and effective infrastructure to provide (unobtrusive) visibility into activity
- Transparency and accountability Trust on both sides Self-motivation, time management. Judge by results
- (answering loss of comraderie, atmosphere) Home/office Life is not work Work is a time, state of mind as well as a place. Work is what you produce, not where Your office is not your social life (could go either way)