2.  Established in 2007 and based in Riyadh, KSA
 Microsoft Certified Gold Partner
 Focus on Microsoft Business Solutions;
Customer Relationship Management and
Vendor Relationship Management
Implementations; Portals, Content Management
 Life implementation of CRM and VRM in:
◦ Government
◦ Financial Services
◦ Media
◦ Call Center Services

3.  More-qualified vendors
 Improve Relationship Lead to ALIGNMENT OF
BUSINESS STRATEGY!
 Reduced time to contract and execution
 Reduced time on administrative tasks
 Early identification of performance issues
 Lower total cost of ownership (TCO)
 Visibility into total costs

4. Vendor
Acquisition
Vendor Life
Management
Vendor
Retirement
• Vendor Profile
• Contract Negotiation
• Vendor Selection
• Contract Execution
• Contract Management
• Relationship Management
• Vendor Review
• Vendor retirement

5.  Reliance on vendors growing (outsourcing
trend)
 Optimize spending and gain insight into
spending
 Need to improve vendor performance
 Mitigate vendor risks
 Vendor play a key role in the organization
 Improved vendor performance leads to
improved service delivery

6.  Tactical, Emerging, Legacy, Strategic:
Strategic:
 – Mission-critical software supplier
 – Multiple projects/applications
 – Highly-customized application(s)
 – Committed and actively contributes to
customer success
Tactical:
 Single or limited projects
 Application(s) not critical or central to business
 Application(s) easily replaced. Commodity
product.

7.  360 degree view on all vendors
 Optimized use of vendor resources/skills
 Focuses on the entire lifecycle (from vendor
Registration, Classification, Selection and Eval
forwards…
 Interfaces with many internal business
groups

8. Provides an overview of all active contracts and
their corresponding durations.
 Convenient administration of all contract
types
 Deadlines are adhered to
 Process-oriented contract generation
 Intuitive operation and high degree of
 user friendliness

9. COST
VALUE
 Familiar Outlook Interface
 Simpler Approach
 Shorter Project Timeframes
 Less Things To Go Wrong
 Works with Existing
Microsoft Investments
MINIMIZE RISK

20. Store and
manage all
of your
client
information
in one
single
Outlook
interface

21. Legal
Documents
In a single
Application

23. Leverage
existing
infrastructure
by
integrating
key business
resources like
Microsoft
SharePoint®
for document
management

27. SQL
Reporting
,Analytical
Services
Report
Builder