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Top 10 Marketing Success Strategies
For Handmade Entrepreneurs
Alabama Soap & Candle Association Meeting
June 8, 2013 | Prattville,Alabama
Presented by
Donna Maria Coles Johnson
Saturday, June 8, 2013
Who Am I Talking With Today?
2
Saturday, June 8, 2013
How AreYou Marketing?
•
3
Saturday, June 8, 2013
What AreYour Marketing Challenges?
4
Saturday, June 8, 2013
These strategies are ...
• Basic and simple - anyone can do them
• Efficient - you do have enough time to do these
things
• But remember ...
• You have to try a few different things
• You must set aside the time
• You must be consistent
• You must have a good site and product pics
5
Saturday, June 8, 2013
#1: See and know who your
customers are
• Online
• Facebook,Twitter
• Forums and discussion groups
• Offline
• markets, fairs and craft shows
• networking groups and special events
6
Saturday, June 8, 2013
#2: Engage and embrace
your customers
• Let’s go fishing!
• Get to know them
• Show them you want to serve them, to
enhance their lives
• Ask questions, share quotes, share useful
articles
• Be personal too
7
Saturday, June 8, 2013
Results?
• First, it’s all customer service!
• They’ll appreciate you -- others must know
you care about them before they will care
about you!
• They’ll tell their friends (passive/proactive)
• More opportunities to showcase how you
can serve them
8
Saturday, June 8, 2013
9
Saturday, June 8, 2013
10
Saturday, June 8, 2013
11
Saturday, June 8, 2013
#3: Catch and capture
your customers
• Invite them to come to your site and get some
complimentary advice or samples
• Get their contact information and permission to
contact them again!
• Email address (or not) in exchange for e-book
or complimentary report, or email newsletter
or blog subscription; cell number for texts
• Street address
12
Saturday, June 8, 2013
#4: Keep them engaged
• Keep fishing
• Get to know them even better; let them
get to know you
• Serve them - this is a form of customer
service after all
13
Saturday, June 8, 2013
#5: Sell and deliver to
your customers!
• S: See and know
• E: Engage and embrace
• C: Catch and capture
• K: Keep them engaged
• S: Sell and deliver
• Target customers, who are engaged + good quality
products to sell to them + consistent marketing =
sales!
14
Saturday, June 8, 2013
#6: Be Intentional With
Facebook
• Market from your Facebook business page
• Don’t market so much to your industry
peers - find places where your customers
hang out
• Use Facebook to sell products
• Set an egg timer :)
15
Saturday, June 8, 2013
#7: Email Newsletters
• http://www.mailchimp.com
• http://www.constantcontact.com
• http://www.aweber.com
• http://www.myemma.com
16
Saturday, June 8, 2013
Email Newsletters
• Bi-monthly
• Consistent format
• Colorful, branded template
• Pictures!
• Mix of sales and non-sales content
• Share at Facebook page,Twitter, etc.
17
Saturday, June 8, 2013
#8: Blog
• Free
• Easy
• Flexible
• Shareable
• Fun
• Drives traffic
18
Saturday, June 8, 2013
10 Super Easy Blog Posts
19
1.A beautiful finished product
2.The sunset
3.The UPS man who picks up your packages
4.The new fragrance oils that just arrived
5.What’s for dinner?
6.The latest thing learned on your business journey
6.Your garden
7.Your farmer’s market and craft show fun
8.What people discussed on your Facebook page
9.A new trend or industry news
10. How much fun you had at this conference!!
Saturday, June 8, 2013
#9:Text messages
• Special sales and benefits
• Contests
• Reminders
20
Saturday, June 8, 2013
#10: Live events
• Collect email addresses (invite people to
sign up on the spot)
• Collect Facebook “likes”
• Add Twitter followers
• Take photos and use them on your
Facebook page, blog and newsletter
• Create a community around your brand!
21
Saturday, June 8, 2013
Join the Indie
Business Network
• Product liability insurance
• Coaching and mentoring for women of all skill levels and backgrounds
• “Success Calls” with experts and special guests to help you grow
• Hundreds of easy-to-find podcasts and audio learning materials
• Personal development and success mentoring and coaching
22
Indie Business Network
http://www.IndieBusinessNetwork.com
http://Facebook.com/IndieBusinessFans
http://Twitter.com/IndieBusiness
IndieBusiness@gmail.com | 704-291-7280
Saturday, June 8, 2013

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Top 10 Marketing Strategies for Handmade Entrepreneurs

  • 1. Top 10 Marketing Success Strategies For Handmade Entrepreneurs Alabama Soap & Candle Association Meeting June 8, 2013 | Prattville,Alabama Presented by Donna Maria Coles Johnson Saturday, June 8, 2013
  • 2. Who Am I Talking With Today? 2 Saturday, June 8, 2013
  • 4. What AreYour Marketing Challenges? 4 Saturday, June 8, 2013
  • 5. These strategies are ... • Basic and simple - anyone can do them • Efficient - you do have enough time to do these things • But remember ... • You have to try a few different things • You must set aside the time • You must be consistent • You must have a good site and product pics 5 Saturday, June 8, 2013
  • 6. #1: See and know who your customers are • Online • Facebook,Twitter • Forums and discussion groups • Offline • markets, fairs and craft shows • networking groups and special events 6 Saturday, June 8, 2013
  • 7. #2: Engage and embrace your customers • Let’s go fishing! • Get to know them • Show them you want to serve them, to enhance their lives • Ask questions, share quotes, share useful articles • Be personal too 7 Saturday, June 8, 2013
  • 8. Results? • First, it’s all customer service! • They’ll appreciate you -- others must know you care about them before they will care about you! • They’ll tell their friends (passive/proactive) • More opportunities to showcase how you can serve them 8 Saturday, June 8, 2013
  • 12. #3: Catch and capture your customers • Invite them to come to your site and get some complimentary advice or samples • Get their contact information and permission to contact them again! • Email address (or not) in exchange for e-book or complimentary report, or email newsletter or blog subscription; cell number for texts • Street address 12 Saturday, June 8, 2013
  • 13. #4: Keep them engaged • Keep fishing • Get to know them even better; let them get to know you • Serve them - this is a form of customer service after all 13 Saturday, June 8, 2013
  • 14. #5: Sell and deliver to your customers! • S: See and know • E: Engage and embrace • C: Catch and capture • K: Keep them engaged • S: Sell and deliver • Target customers, who are engaged + good quality products to sell to them + consistent marketing = sales! 14 Saturday, June 8, 2013
  • 15. #6: Be Intentional With Facebook • Market from your Facebook business page • Don’t market so much to your industry peers - find places where your customers hang out • Use Facebook to sell products • Set an egg timer :) 15 Saturday, June 8, 2013
  • 16. #7: Email Newsletters • http://www.mailchimp.com • http://www.constantcontact.com • http://www.aweber.com • http://www.myemma.com 16 Saturday, June 8, 2013
  • 17. Email Newsletters • Bi-monthly • Consistent format • Colorful, branded template • Pictures! • Mix of sales and non-sales content • Share at Facebook page,Twitter, etc. 17 Saturday, June 8, 2013
  • 18. #8: Blog • Free • Easy • Flexible • Shareable • Fun • Drives traffic 18 Saturday, June 8, 2013
  • 19. 10 Super Easy Blog Posts 19 1.A beautiful finished product 2.The sunset 3.The UPS man who picks up your packages 4.The new fragrance oils that just arrived 5.What’s for dinner? 6.The latest thing learned on your business journey 6.Your garden 7.Your farmer’s market and craft show fun 8.What people discussed on your Facebook page 9.A new trend or industry news 10. How much fun you had at this conference!! Saturday, June 8, 2013
  • 20. #9:Text messages • Special sales and benefits • Contests • Reminders 20 Saturday, June 8, 2013
  • 21. #10: Live events • Collect email addresses (invite people to sign up on the spot) • Collect Facebook “likes” • Add Twitter followers • Take photos and use them on your Facebook page, blog and newsletter • Create a community around your brand! 21 Saturday, June 8, 2013
  • 22. Join the Indie Business Network • Product liability insurance • Coaching and mentoring for women of all skill levels and backgrounds • “Success Calls” with experts and special guests to help you grow • Hundreds of easy-to-find podcasts and audio learning materials • Personal development and success mentoring and coaching 22 Indie Business Network http://www.IndieBusinessNetwork.com http://Facebook.com/IndieBusinessFans http://Twitter.com/IndieBusiness IndieBusiness@gmail.com | 704-291-7280 Saturday, June 8, 2013