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A Digital Transformation Story: .A unified digital platform for engaging various stakeholders – customers, partners,agents and employees.
Britam is a leading diversified financial services group with business interests spread across Eastern and Southern Africa. InfoAxon leveraged Liferay to transform the customer facing landscape of the organization, by creating a digital portal platform that unified scattered multiple-stakeholder contexts and created single view of the customer. This comprehensive digital platform for customers, employees and financial advisors has proven to be a strategic fit into the total digital transformation.
1. A unified digital platform to engage customers, partners, advisors, agents and employees.
2. Many fold increase in user adoption
3. Winner of CIO 100 Award
4. Increased growth and profits across 7 African countries
5. Decrease in cost to engage/onboard - customers, partners, agents