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Dr. Nasser Saleh
Head Engineering & Science Librarian
nasser.saleh@queensu.ca
Developing a Community of Practice
Dr. Cory Laverty
Centre for Teaching and Learning
corinne.laverty@queensu.ca
Painting: Growing Together by Wilson Shangala
Outline
 Once upon a time .. Our story!
 Motivators: Discussion 1
 Main characteristics of a community of
practice (COP)
 Your Stories: Discussion 2
 Lessons learned
Painting: Questions, Questions by Daniel Loveday
What would motivate you to participate?
Record words/phrases on the flip chart provided.
What inspired our group?
Our analysis of feedback over four years:
 Process approach; organic and flexible; knowledge-driven
 Liaising with partners (e.g. instructional designers,
accessibility hub)
 Leadership role of core group to organize and sustain
 Regular meetings
 Resource sharing via online repository
 Community building, developing an identity
 Authentic learning in shared practice
 Personal growth through reflection
 Inclusivity and belonging through interaction
someone
to chat with
free-flowing
questions
At the assessment roundtable it was
interesting and fun to learn how my
colleagues were implementing assessment
methods in their courses. I hope we can
make it a regular event.
creating user-
friendly handouts
has impacted my teaching
practice a great deal
helped me learn
to think about
learning
know what other
librarians are doing
on campus
easier to get together as a
group and learn from each
other
be an advocate for the role
of librarians in curriculum
development and instruction
shared web
space
Work with
colleagues
Enables you to:
 Connect with like-minded colleagues and peers
 Share your experiences and learn from others
 Collaborate and achieve common outcomes
 Accelerate your learning
 Validate and build on existing knowledge and good practice
 Innovate and create new ideas
“a group of people who share a concern, set of problems, or
a passion about a topic, and who deepen their knowledge
and expertise in this area by interacting on an ongoing
basis.” (Wenger et al., 2002)
Wenger,E., McDermott, R.,& Snyder,W. (2002). Cultivating communities of
practice. Boston, MA: Harvard Business School Press.
TLWG evolved into a CoP
 Knowledge construction
about teaching and
learning emerges from
reflection on practice
 Individuals benefit from
sharing expertise during
common pursuit
 Knowledge constructed
transactionally richer
than in isolation
Phases of COP
The phases of CoPs are more
cyclical than linear
 Phase 1: Define your CoP
 Phase 2: Design your CoP
 Phase 3: Grow your CoP
 Phase 4: Let your CoP Perform
 Phase 5: Transform your CoP
Because communities of practice are ORGANIC, designing them
is more a matter of shepherding their evolution than creating
them from scratch
Cultivating Communities of Practice
Define your CoP
Purpose
Shared
Interest
Community Practice
 Quality assurance
 Learning outcomes
 Curriculum mapping
 Teaching strategies
 Student engagement
 Assessment
 Accessibility
 Learning objects
 Working with partners
Perform: sharing stories
 There is no right beat for all
communities, and the beat is likely to
change as the community evolves.
 Finding the right rhythm at each
stage is key to a community
development.
 What kinds of community activities
will generate energy and
engagement and support the
emergence of community
“presence”
(activities, communication,
interaction, learning, knowledge
sharing, collaboration, and roles)?
Discussion 2
 Sharing stories was found to be essential in
building our CoP.
 What do you think based from your own
experience? Share your story please!
Lessons Learned
 Our experience is that the CoP developed organically
 The role of the working group as a facilitator enabled the
growth of the CoP
 Scholarship of Teaching and Learning emerged
 The collaborative learning process of ‘thinking together’,
we argue, is what essentially brings Communities of
Practice to life and not the other way round.
 Thinking together is conceptually based on Polanyi’s (1962)
idea of indwelling: when peoples’ indwelling is interlocked
on the same cue, they can guide each other through their
understanding of a mutually recognized real-life problem,
and in this way they indirectly ‘share’ tacit knowledge
Polanyi M (1962) Personal Knowledge, Chicago, IL: The University of Chicago Press.
Acknowledgement
“Coming together is a beginning;
keeping together is progress;
staying together is success.”
Henry Ford
To all our colleagues and collaborators over the years!

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Developing a community of practice - Laverty & Saleh

  • 1. Dr. Nasser Saleh Head Engineering & Science Librarian nasser.saleh@queensu.ca Developing a Community of Practice Dr. Cory Laverty Centre for Teaching and Learning corinne.laverty@queensu.ca Painting: Growing Together by Wilson Shangala
  • 2. Outline  Once upon a time .. Our story!  Motivators: Discussion 1  Main characteristics of a community of practice (COP)  Your Stories: Discussion 2  Lessons learned
  • 3. Painting: Questions, Questions by Daniel Loveday
  • 4. What would motivate you to participate? Record words/phrases on the flip chart provided.
  • 5. What inspired our group? Our analysis of feedback over four years:  Process approach; organic and flexible; knowledge-driven  Liaising with partners (e.g. instructional designers, accessibility hub)  Leadership role of core group to organize and sustain  Regular meetings  Resource sharing via online repository  Community building, developing an identity  Authentic learning in shared practice  Personal growth through reflection  Inclusivity and belonging through interaction
  • 6. someone to chat with free-flowing questions At the assessment roundtable it was interesting and fun to learn how my colleagues were implementing assessment methods in their courses. I hope we can make it a regular event. creating user- friendly handouts has impacted my teaching practice a great deal helped me learn to think about learning know what other librarians are doing on campus easier to get together as a group and learn from each other be an advocate for the role of librarians in curriculum development and instruction shared web space Work with colleagues
  • 7. Enables you to:  Connect with like-minded colleagues and peers  Share your experiences and learn from others  Collaborate and achieve common outcomes  Accelerate your learning  Validate and build on existing knowledge and good practice  Innovate and create new ideas “a group of people who share a concern, set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis.” (Wenger et al., 2002) Wenger,E., McDermott, R.,& Snyder,W. (2002). Cultivating communities of practice. Boston, MA: Harvard Business School Press.
  • 8. TLWG evolved into a CoP  Knowledge construction about teaching and learning emerges from reflection on practice  Individuals benefit from sharing expertise during common pursuit  Knowledge constructed transactionally richer than in isolation
  • 9. Phases of COP The phases of CoPs are more cyclical than linear  Phase 1: Define your CoP  Phase 2: Design your CoP  Phase 3: Grow your CoP  Phase 4: Let your CoP Perform  Phase 5: Transform your CoP Because communities of practice are ORGANIC, designing them is more a matter of shepherding their evolution than creating them from scratch Cultivating Communities of Practice
  • 11.  Quality assurance  Learning outcomes  Curriculum mapping  Teaching strategies  Student engagement  Assessment  Accessibility  Learning objects  Working with partners
  • 12. Perform: sharing stories  There is no right beat for all communities, and the beat is likely to change as the community evolves.  Finding the right rhythm at each stage is key to a community development.  What kinds of community activities will generate energy and engagement and support the emergence of community “presence” (activities, communication, interaction, learning, knowledge sharing, collaboration, and roles)?
  • 13. Discussion 2  Sharing stories was found to be essential in building our CoP.  What do you think based from your own experience? Share your story please!
  • 14. Lessons Learned  Our experience is that the CoP developed organically  The role of the working group as a facilitator enabled the growth of the CoP  Scholarship of Teaching and Learning emerged  The collaborative learning process of ‘thinking together’, we argue, is what essentially brings Communities of Practice to life and not the other way round.  Thinking together is conceptually based on Polanyi’s (1962) idea of indwelling: when peoples’ indwelling is interlocked on the same cue, they can guide each other through their understanding of a mutually recognized real-life problem, and in this way they indirectly ‘share’ tacit knowledge Polanyi M (1962) Personal Knowledge, Chicago, IL: The University of Chicago Press.
  • 15. Acknowledgement “Coming together is a beginning; keeping together is progress; staying together is success.” Henry Ford To all our colleagues and collaborators over the years!

Notes de l'éditeur

  1. Groups of people who share a concern or passion for something they do and learn to do it better as they interact regularly. Focused on a topic of shared interest where participants gradually absorb and are absorbed in a ‘culture of practice,’ giving them exemplars, leading to shared meanings, a sense of belonging and increased understanding.
  2. Top Tips. Do….  ..identify and look after your facilitators – they are quite often the difference between successful and unsuccessful communities  ..let users drive their own experimentation and use of tools.  ..target and support areas that have a clear desire and need.  ..build trust and relationships face to face where possible.  ..condition your managers for failure – not every CoP is going to be successful.  ..use online conferences and „Hot Seats‟ to build membership growth and encourage conversations. 67. Top Tips. Don‟t....  ..think you can force people to collaborate  ..assume everyone understands how to use Web2.0/social media tools.  ..assume everyone knows how to contribute.  ..worry about the „lurkers‟.  ..let command, control or hierarchy hamper or kill your community  ..let managers turn indicators into targets • What is the emerging cycle of events/activities in your CoP?
  3. Top Tips. Do….  ..identify and look after your facilitators – they are quite often the difference between successful and unsuccessful communities  ..let users drive their own experimentation and use of tools.  ..target and support areas that have a clear desire and need.  ..build trust and relationships face to face where possible.  ..condition your managers for failure – not every CoP is going to be successful.  ..use online conferences and „Hot Seats‟ to build membership growth and encourage conversations. 67. Top Tips. Don‟t....  ..think you can force people to collaborate  ..assume everyone understands how to use Web2.0/social media tools.  ..assume everyone knows how to contribute.  ..worry about the „lurkers‟.  ..let command, control or hierarchy hamper or kill your community  ..let managers turn indicators into targets • What is the emerging cycle of events/activities in your CoP?
  4. Lessons learned : why a cop succeeds and another fails