2. Positive transition into higher education has a direct
impact on student retention (Boyle, Cater and Clark
2002)
Transition to university can be a difficult and
unsettling experience for students entering an
unfamiliar domain (Byrne and Flood 2005. pg. 113)
40% of students report that information about library
services is „very useful‟ and relevant to their decision
about going to university. (HEFCE 2010. p.8.)
01/05/2014 2
3. Pre -
application
Admission
Preparation
Arrival
Directions/
transportati
on
Accomodati
on / Travel
info.
Prog. info /
Course
handbook
Websites/
Open-days/
Prospectus
Meeting
Anxiety
Managing
change
Academic
work
Lecturer/
librarians
Tutors/
Mentors/
coaches
Student
support
Clubs/
pubs/
dept & lib
induction
Stage 1 Info. need Stage 2 Info. need
Positivetransition?
01/05/2014 3
6. 1. What information literacy competences do
students possess before arrival at university?
2. How do newly admitted students rate
themselves in terms of Information literacy?
3. What new set of information skills do they
expect to develop on arrival at university?
4. How can library inductions equip and kick
start their learning journey in HE?
01/05/2014 6
7. Survey hosted on Bristol online platform
Questions were both open and closed and
covered:
◦ Expectations
◦ Familiarity
◦ Confidence
Respondents mainly first year undergraduates
Survey opened two - three weeks before arrival
Analysed statistically and qualitatively.
01/05/2014 7
8. 2012 2013
Number of respondents
1299 1039
Undergraduate: 1084 876
Taught Masters: 145 99
MPhil: 9 7
PhD: 28 32
Other 21 13
By Gender (Male)
49.1%
(634)
44.6%
(460)
By Gender (Female) 50.9%
(658)
54.4% (
571)
01/05/2014 8
9. 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013
Time management Listening Note taking Academic reading Academic writing Research
Confident 975 731 1208 962 1034 815 1132 891 856 675 1018 798
Not confident 324 308 91 77 265 224 167 148 443 364 281 241
75%
70%
93%
93%
80%
78%
87%
86% 66%
65%
78%
77%
24%
30%
7% 7%
20%
22%
13% 14%
34%
35%
22% 23%
How confident are you at doing the following?
Confident Not confident
01/05/2014 9
10. 2012 2013 2012 2013 2012 2013
Presentation Contributing to seminar discussions Team work
Confident 723 580 747 593 1131 894
Not confident 576 459 552 446 168 145
56%
59%
58%
57%
87%
86%
44%
44%
42%
43%
13% 14%
How confident are you at doing the following?
Confident Not confident
01/05/2014 10
12. Google
scholar:
A friend: My teacher: Wikipedia: Facebook: The library: Twitter:
Open
Educational
Resource
(OER):
YouTube:
Free search
on the
internet:
2012 197 96 308 94 6 328 1 31 4 387
2013 186 76 254 66 2 248 1 34 4 336
15%
7%
24%
7%
0%
25%
0%
2%
0%
30%
18%
7%
24%
6%
0%
24%
0%
3%
0%
32%
Where do you first turn when looking for information for your studies?
2012 2013
01/05/2014 12
13. 2012 2013 2012 2013 2012 2013 2012 2013
Online library catalogue Academic journal E-Book Bibliographic database
Familiar: 482 346 440 472 563 594 308 252
Not familiar: 817 693 859 567 736 445 991 787
37%
33%
34% 45%
43%
57%
24%
24%
63%
67%
66%
55%
57%
43%
76%
76%
How familiar are you with the following?
Familiar: Not familiar:
01/05/2014 13
14. 2012 2013 2012 2013 2012 2013 2012 2013
Online library catalogue Bibliographic database Electronic journal E-Books
Confident 597 478 374 357 554 490 707 655
Not confident 702 561 925 682 745 549 592 384
46%
46%
29% 34%
43%
47%
54%
63%
54%
54%
71%
66%
57%
53%
46%
37%
How confident are you at using the following?
Confident Not confident
01/05/2014 14
15. 2012 2013 2012 2013 2012 2013 2012 2013
Bibliography Copyright Plagiarism Referencing
Familiar: 1138 930 1224 997 1170 964 1221 673
Not familiar: 161 109 75 42 129 75 78 366
88%
90%
94%
96%
90%
93%
94%
65%
12%
10% 6% 4%
10%
7% 6%
35%
How familiar are you with the following?
Familiar: Not familiar:
01/05/2014 15
16. 2012 2013 2012 2013
Microsoft Word: citations & bibliography EndNote
Familiar: 878 570 211 112
Not familiar: 409 461 1077 914
68%
55%
16% 11%
32% 45%
84%
89%
How familiar are you with the following?
Familiar: Not familiar:
01/05/2014 16
17. 2012 2013 2012 2013
Microsoft word - citation & bibliography; EndNote
Confident 880 611 179 138
Not confident 419 428 1120 901
68%
59%
14%
13%
32% 41%
86%
87%
How confident are you at using the following?
Confident Not confident
01/05/2014 17
18. 2012 2013 2012 2013 2012 2013
Email Blackboard Facebook
Confident 1292 1033 431 340 1217 973
Not confident 7 6 868 699 82 66
99.5%
99.4%
33% 33%
94%
94%
7 6
67%
67%
6% 6%
How confident are you at using the following?
Confident Not confident
01/05/2014 18
19. PRE-RECORDED presentation
available online followed by a
TOUR of the library with a
librarian:
PRE-RECORDED presentation
available online followed by a
SELF-TOUR of the library:
FACE-TO-FACE presentation with
slides followed by a TOUR of the
library with a librarian:
FACE-TO-FACE presentation with
slides followed by a SELF-TOUR
of the library:
2012 383 236 570 110
2013 270 203 478 88
30%
18%
44%
8%
26%
20%
46%
8%
On arrival which would you prefer to get you started in using our
information services?
2012 2013
01/05/2014 19
20. “Though I can and did present things in my undergraduate studies I am not sure
I am at the same level as other students, may be because my school did more
testing than presentation work”.
“Don't just tell us how to use the library facilities - show us! Let us have a go.
Physical demonstrations are always more effective”.
“I find IT easy and anything I don't know I'll pick up. I'm used to creative writing
so find academic writing difficult”.
“I will probably need to be shown how exactly things should be referenced
properly”.
“Confident with reports and presentations including references to background
reading and online information but not familiar with e-Books and online learning
platforms”.
01/05/2014 20
21. 1. Variation in levels of IL competence at the time of coming to university
2. High self evaluation in terms of cognitive skills
3. Awareness of Information literacy and academic skill deficiencies
4. The library is the second most important source of information after the internet
5. Poor knowledge of library threshold concepts
6. Students are not familiar/confident in their use of scholarly information sources
7. Awareness of ethical uses of information but less so about citation tools
8. Blackboard is a black box for many students
9. A human face to library induction is highly valued
01/05/2014 21
25. Prospective students deserve more than glossy
advertising prospectuses. A student experience of
university does not begin when they step onto
campus on the first day of their first university
year. Early relationship (knowledge based) between
student and university is very important in
preparing students for university life.
(1994 Group Report).
01/05/2014 25
Notes de l'éditeur
1. Byrne, M., & Flood, B. (2005). a study of accounting students motives, expectations and preparedness for higher education. Journal of further and higher education. 29: 2. p. 111-124.2. Boyle, R., Carter, J., and Clark, M. (2002) ‘What makes them succeed? Entry, progression and graduation in Computer Science’, Journal of Further and Higher Education, 26(1): pp. 2–18.3. Oakleigh Consulting (2010). Understanding the information needs of users of public information about higher education.Report to HEFCE by OakleighConsulting and Staffordshire University August 2010 . Found at: https://www.hefce.ac.uk/media/hefce/content/pubs/2010/rd1210/rd12_10b.pdf. Note: (library services rated 8th over IT services which is rated 15th )
Mention recent discussion on IL and info literacy on LIS-INFOLITERACY
Duration of survey2012:17 - 31 Oct2013:01 Sep - 31 Oct
Generally, students are confident in their cognitive skills except academic writing
Presentation and seminar skills seen as challenging
More attention needed in writing / speaking to a wider audience
Social media is not a platform for learning related information seeking. The internet is first followed by the library/teacher.
Innovative library inductions are effective for orienting students towards their learning environments and preparing them for their learning journey.
Managing students expectations of university: policy Report 2010. 1994 Group.