3. Meet The Smith Boys
Overview
Entrepreneurs
Royals Fans
Automation Junkies
Infusionsoft Fanatics
Midwesterners
4. @
@spgraphics
•Owners of Select Photo-Graphics
•Owners of Text In Church
•16 Years In Business
•7 Full-time Employees
•40+ Seasonal Employees
Who Are These Guys Anyway
2012 Infusionsoft
Industry Innovator Award
9. @
@spgraphicsTyler Smith #ICON14
@infusionsoft
The Game Plan...
Application Hoops
Phone Interview
Group Interview
Welcome To The Team
Train For Success
Retain Your All-Stars
Feedback Loops
Q&A
3 Short Answer ?s
Text “ICON” to 816-482-3337
10. @
@spgraphics
Build Your All-Star Team In 5 Steps
HIR
E
Infusionsoft Webform
& Next Step Sequence
Application
Infusionsoft Tags &
Next Step Sequence
Phone Interview
Infusionsoft Tags &
Welcome Aboard
Sequences
Onboard
Infusionsoft Webform
& Next Step Sequence
Short Answer ?s
Infusionsoft Tags &
Next Step Sequence
Group Interview
30. Tyler Smith #ICON14
Now the fun really begins!
Finally… They’re Hired
Text “ICON” to 816-482-3337
31. @
@spgraphicsTyler Smith #ICON14
@infusionsoft
Building An All-Star Team
Welcome Training Retention
Official HR stuff
Friendly welcome emails
Wow them
Video training
Live training
Test their knowledge
Long-term training
sequence
Thank you cards
Birthday gifts
Feedback loop
Check in via email
32. @
@spgraphics
Welcome To The Team
Impression
1
Official Acceptance Letter
Welcome Emails
Employment Forms
st
WOW BOX
34. Tyler Smith #ICON14
Video training is just plain smart…
Automated video training is brilliant
Highly effective
Measurable
Repeatable
Training For Success
Live Training Sessions
Video Training Library Test Their Knowledge
Long-term Training
Sequence