3. Beezy is the premier enterprise collaboration solution for Microsoft Office 365
and SharePoint, extending the feature set and improving the user experience
for on-premises, cloud, and hybrid deployments. We are on a mission to
transform the way people work, and to help employees be more connected,
innovative, and happy.
Learn more at www.beezy.net or @FollowBeezy on Twitter.
4. • Email
• SharePoint
• Enterprise Social Network
• A mix of everything
What is your organizational profile?
6. Yammer
Provides a social newsfeed for teams, and a quick and easy
platform for creating internal and external communities
Unlocks information silos from email and team sites, democratizes communication
7. Groups
Unifies People, Profiles, Conversations, Emails, Calendars,
and Files across Office 365 and beyond.
Provides you with a rich and seamless collaboration experience across applications
8. When most users are asked what they
want their collaboration environment
to look like, their answer?
9.
10.
11. “It’s about what you aspire
to do, what you want to do
down the line,”
says Pinterest CEO Ben Silbermann.
“There’s intent around a pin,” says Joanne
Bradford, Pinterest’s head of partnerships.
“It says, ‘I’m organizing this into a place in
my life,’ like when people tear out a page
of a magazine.”
Forbes, Nov 2014 http://onforb.es/1xRW7wS
12. Collaboration has become a
regular part of our lives
We demand an integrated
experience, at home and work
The tools we use must be
relevant to our activities
13. People want flexibility in the
tools and devices they use We want shared experiences,
but personalized, as well
14. When trying to understand what an
organization actually needs, the answer
is never straight-forward
30. The key to adoption is
supporting People & Culture
30
31.
32.
33. Vodafone
• 75,000 employees have
registered for Vodafone’s
“Circle” platform
• Every month 42,000 unique
employees use “Circle”
• Double-digit adoption increase
(month-over-month over last
year’s data)
Example of a winning adoption strategy
34. Nationwide
• 30,000 employees regularly
using the platform
• Over 400,000 active discussions
with participation across
management and associates
• Customized mobility solution
to fit unique business needs
Example of a winning adoption strategy
35. It begins by understanding how
your teams work together today
36.
37. • To simplify the user interface
• To better align end user activities with the needs
of the business
• To streamline business processes
• To get more out of your IT investments
Why focus on Productivity?
43. • Without understanding the business impact
• Without understanding the cultural impacts
• Without proper executive support
• Without business process alignment
• Without building advocacy, and supporting the employees who
try to make it all fit together
The problem is that we approach collaboration
from the technology standpoint
45. *GuidancewillevolveasMicrosoftdeliversmorecross-suiteinnovationinOffice365
But I still need to… Continue Using….
organize data in a hierarchy layout Public Folders
allow users to have direct SharePoint document access via Outlook 2013 Site Mailboxes
allow users to send messages on behalf of a group identity Shared Mailboxes
share communications with large groups(>300) or nested groups Distribution Groups *
moderate group conversations Distribution Groups
business process workflow customizations on your site Team Site
If you’re looking for a solution to provide… Start Using….
social intranet capabilities Yammer
external collaboration Yammer
unstructured collaboration (e.g., ideation, feedback) Yammer
employee engagement (e.g., communities of interest, recognition) Yammer
team collaboration Groups
structured project collaboration (e.g., deliverables, meetings, milestones) Groups
file creation, collaboration, and storage Groups
Which tool to use when
46. • Start with a user-centric plan
• Involve your end users early, and often
• Map out your key workloads, and understand what
you’re building before you start building
Where to begin…
47. • Find the critical moments of engagement
• Engage your leaders and influencers
• Develop a balanced approach (quantitative and qualitative)
• Come back to the case (measure)
Measuring the Value of Enterprise Social Technologies: It’s All About That Case! by Susan Hanley
Mapping your key workloads
48. • Start with a user-centric plan
• Involve your end users early, and often
• Map out your key workloads, and understand what
you’re building before you start building
• Leverage out-of-the-box first
• Pilot first, test, and iterate
• Refine your operational improvement model
• Monitor and measure
Where to begin…
49. Christian Buckley
Chief Marketing Officer
and Office Servers and Services MVP
cbuck@beezy.net
@buckleyplanet
/IN/ChristianBuckley
Thank you!
Notes de l'éditeur
Talk about how I didn’t “get” the Pinterest experience – and that I am not here hawking Pinterest – but want the audience to consider the Pinterest experience, and what makes it so powerful, so compelling, and why it is growing faster than either Facebook or Twitter grew at the same age
Microsoft tells us to:
There are two main user need when it comes to social collaboration: transparency and discovery. Transparency is all about seeing what is happening with the people with whom you work. That’s what a newsfeed is all about. You browse you stream of activities and you get a perfect sense of what is going on within your projects, your team, your department activities and so on.
But the second one is about discovery: how do you expand your knowledge horizons, your day-to-day reach? How do you find that this other colleague in another location is someone you should talk to? Because you work on similar things and can have a valuable exchange of information and experience.
The problem is getting people to interact.
Why is adoption important?
Social Networks require a critical mass of users to unleash its real power and trigger a virtuous cycle of knowledge sharing. Remember how boring Facebook was before your old friends showed up? Those old fiends? You had your "aha" moment by then
My Mom now joined Facebook because my brother and me we are sharing their grand child pictures in it. She finds great value because we all joined.
In order for employees to have their "Aha moment" you need people there sharing and helping each other. You get your Aha moment when you look for some specific answer that would take you a long time to get and then a coworker pops-up form the other side of the world and says: "I had the very same problem last month and this is how I solved it"
The value of a network and the experiences it generates highly depends on its adoption.
User Experience is critical to effective sustainable adoption of ESN
Everyone is familiar with the plain old Team Site template – and yet most organizations do not stray too far from this template. Humans are visual creatures. We need stimulation. We need a variety of methods to connect and engage with each other, depending on the type of engagement, the kind of collaboration, the purpose of the team or project.
There are add-ins like Beezy to go the extra mile and get massive adoption
Similarly, the out of the box content creation tools are dry, boring, and uninspiring.
There are add-ins like Beezy to go the extra mile and get massive adoption
There are add-ins like Beezy to go the extra mile and get massive adoption
Gamification / Praises / Social Recognition
Facilitate top down & bottom up adoption. Training and advocacy are mandatory.
Beezy offers TownHalls and AskMeAnything features to promote this.
One of the most appreciated feature os Beezy is the Townhall because it's Top Management showing the example of the cultural path (transparency, open, real-time, close, non-hierarchical, etc)
Think about Dropbox.
We are to enterprise social collaboration what Dropbox was to File Sharing
Think about Dropbox.
We are to enterprise social collaboration what Dropbox was to File Sharing
To make social work, we need to better understand what is happening across the platform, and have the ability to set guidelines and restrictions based on security and compliance requirements.
Where are people collaborating?
Who is (and isn't) participating?
How much content is being shared?
Where is it working, and where is it not?
Why are some teams more successful than others?
Where do tools make sense versus team culture?
What can you do to support your Power Users?
But where does productivity begin?
But even with the latest and greatest social tools, many organizations struggle to keep their end users engaged. Why is that? What can be done to increase adoption, and thereby improve productivity within your organization?